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    The Happy Hound Hotel

    4.9 (11 reviews)
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    Services - The Happy Hound Hotel

    Pet boarding

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    6 months ago

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    2 months ago

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    3 years ago

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    4 years ago

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    Leanne S.

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    8 years ago

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    Leanne S.

    Thanks Mendy, we love your babies and appreciate your trust!

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    6 years ago

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    Leanne S.

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    11 years ago

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    11 years ago

    Great service, wonderful people. Would recommend them to anyone. Ann is very good at what she does and the pups love going to see her.

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    Leanne S.

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    7 years ago

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    10 years ago

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    9 years ago

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    Ask the Community - The Happy Hound Hotel

    Review Highlights - The Happy Hound Hotel

    Ann and the Happy Hound Hotel have been wonderful over the years we've been boarding our pup there.

    Mentioned in 5 reviews

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    Happy Tails West

    Happy Tails West

    (4 reviews)

    Recently had my mini schnauzer groomed at this location. My pup now has an irritated vulva and…read morehasn't slept well for 2 nights now. I see other comments with same complaints. If this issue has existed, I would like to ask why it hasn't been remedied yet? Perhaps change of old clippers or ensuring hot clippers aren't being used. Extremely disappointed with how my pup was handled. Please find another location for grooming. I wouldn't recommend this place.

    This review is for my experience on Friday, June 19, 2021…read more An employee (Maddie) called me a BITCH! The whole time she was cursing me I never once called her any sort of name. This incident was very surprising because I have used Happy Tails West to board my dog many times and have never been met with such animosity and disrespect! The manager on duty (Quin) got an attitude with me when I complained that I had been trying to reach them for the last 48 hours and no one responded to my messages. My plans had changed due to employment requirements. I am an active duty service member. I needed to pick my dog up two days earlier than planned. The way I was treated today was so frustrating. I mean...my dog was probably treated better than I was today. Smh What has customer service come to? Then, to top it all off I was told to get out, and Quin threatened to call the police on me. For what? Because you're not trained on conflict resolution and how to handle customer complaints to ensure customer satisfaction?! After I was told to get put, I explained to them that I still needed to pay....Here I go again trying to be the honest broker and level headed person when I should've just lost my sh@! like they did. Quin told me they didn't need my money. And Maddie was bold enough to admit she called me a bitch while I was recording. I have it all on video. I drove 40+ miles to board my dog here and this is how I'm treated. Disgusting, professional, rude as all get out! Do NOT board your dog here ...especially if you're a person of color. The white lady who came in after me was treated like royalty without any hesitation Smh.

    The Happy Hound Hotel - petboarding - Updated May 2026

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