I've been going to them for almost a year now with my dog and now cats. I have gone through first…read moresets of vaccinations and completed one spay. They have always been superbly informative in responses to all the questions I propel at them. And they are super friendly with my animals as well in which I know they enjoy their experiences. Having a pet is expensive, especially once you start taking them to the vet with $200 vaccination bills (usually the initial visit) and $300 spay fees, per animal. Prescription fees are at a great price. Therefore, if you're not ready financially to take care of your pets, please don't complain about the pricing. They don't offer payment plans which I was surprised about, but them doing their job at a quality level takes that shock away. The vets understand how pricey it gets, so they can resonate. Definitely recommend Petstar for those that are new to having animals and have questions usually. Wish they had a website for their retail store!

I have been a client for 10 years and today was treated so rudely that I am looking for another…read morevet. I do not like being called a liar and essentially that is what they did. I had been thinking of changing because their costs had gotten so high well this was the straw!

This review is from experiences a few years back. Seeing that others have had a hard time here…read moretoo, I figured I'd go ahead and post my review. I haven't set foot in the establishment in so long I can't recall the specific date/year. I'd been here a few times to purchase dog food, when I was still buying bagged/canned food. Thank God I now prepare my dog's food. But when I came here for food, they never had my brand. They claimed someone else would come in right before me and buy it all out. Um, what about purchasing enough for your customers, after all the place is a STORE! To make matters worse, on my last trip to the store for food I learned they stopped carrying the food brand I'd buy altogether. What the...? To be fair, there were a couple store workers who were incredibly helpful when I needed to purchase incidentals a time or two but the guy masquerading as a "manager" was not helpful especially when I had the incident with the "groomer." I'd had my dog groomed here twice. The person who groomed him initially, shaved him as requested for his "summer cut" but left his face completely "wolfy"/hairy. Needless to say I wasn't happy about paying for a less than complete job and having to come home to shave his face, trim his whiskers etc. myself. This incident reminded me of why I normally groom him at home. On his second grooming appointment, I made an appointment with the groomer, who phoned me from her personal cell phone. No big deal. I wrote the agreed upon date and time in my agenda while talking to her, repeated the time and date to her and showed up at the establishment as scheduled. Not only did the groomer NOT show, when the "manager" phoned her to ask her about the missed appointment, she LIED and told the manager that she did not set an appointment for my dog. What the...? There are too many games played here. It's sad that company workers consistently want to be paid and tipped, all while rendering sub par work. No thank you. For the life of me I cannot figure out how this establishment, with absolutely no integrity, continues to perform.

Jonathan suggested Stella & Chew to get my shitzu to start eating dog food again. She ate the…read morewhole bowl. Thank you !!

The staff is great & friendly and the doctor is nice...He is knowledgeable and kind when explaining…read morethe symptoms and how to resolve the doggie issues.. I was happy with their service ...

We just moved back to Ruston and have been looking for a vet for our two and a half year old basset…read morehound. We first heard of Sexton Animal Health Center from a friend who had told us that she would use Sexton if they weren't so expensive. We aren't made out of money, mind you, but we took expensive cost (if that were true) to equal good care. Now, I should point out that I don't know if Sexton is expensive or not. We walked away before we could find out. We got our dog when she was a year old, and although she's normally fine, she can get very nervous in new settings. When we went into Sexton's, she was visibly scared. I even let the receptionist know she that our dog was scared but that was often the case in new settings. There had been a mixup on which day we were supposed to be there. I had written down Wednesday, but they said the appointment had been for the previous day. To their credit, they said it was no big deal and they could see us as soon as a room opened up. We had filled out paperwork ahead of time, and I brought in our dog's medical records from our previous vet so that Dr. Sexton would know she was up to date on all of her shots. After a while, a young lady came out saying she was going to take our dog to the back to get her vitals. She made no effort to connect with our dog. She didn't pet her, call her by name, ask us anything about her or anything. She asked us to take our dog's collar and harness off, which I initially did against my better judgment. Then, she put a slip collar around our dog's neck and -literally- began dragging our dog toward the back. Our dog was panicking with all four legs spread out, but the young lady kept tugging on this leash around her neck. I stood up and said, "Stop. You cannot pull on a basset hound's neck like that. They are bred to be stubborn and will actually injure themselves before they will yield if they are scared." We've had basset hounds for over 20 years and know what we're talking about. A lot of older basset hounds have serious neck pain and/or injuries from people improperly handling them when they were younger. We use a leash attached to a chest harness for this very reason. I put our dog's harness and collar back on. I said, "Let me just come back there with you, so she won't be so scared." We walked into the back, and a fellow whom I assume was Dr. Sexton told me in no uncertain terms that I could not be back there. I find it odd that they would give routine examinations of dogs without the owner present. That was not the norm at all in the last two and a half decades we lived in Kentucky. But if that is the case, you would think that he would have asked me what was going on. I tried to explain that my dog was terrified, but he wouldn't even let me finish. After he told me a second time that I couldn't be back there, I very calmly but sternly said, "Fine. We will find another vet." Walking back into the waiting room, I said to my wife simply, "We need to find a different vet," and we left. Again, you'd think that Dr. Sexton would have wanted to know what was going on or would have attempted to talk to me, even if not in the back room. I was neither loud nor threatening. I kept my cool the whole time--I think partly because I was stunned at the way everything had unfolded. We had a really great, friendly vet the last few years in Kentucky, and assumed everything would be the same here. Talk about a huge shift in emotions in just a few minutes time! We walked into the clinic with our spirits high about finding a good place of care for our dog and left stunned, angry, and disheartened. The whole situation was not just upsetting; it was also bizarre--from the lack of any effort to connect to our dog to wanting to examine her without us being there. I'm sure the staff at Sexton's are a great bunch of folks, but I don't know them. My dog was not growling, snapping or barking, but she was clearly scared and uncooperative. And I'm sorry, but I'm not going to hand my dog over to total strangers when she's in that state. There were others in the waiting room, so obviously they do good business, and other clients have presumably had much greater success with them than we did. Maybe it was an off day for them. But I tell you their first impression with us stunk. Too many red flags went off for us to trust them with our dog. And that translates to no chance for a second impression.

I've took my dog to Laura's 3 times and each time I am amaze at how good Sophie looks. She does an…read moreincredible job and the price is right...I have an appointment tomorrow @ 9 #betterthantherest

The facility is very clean. The employees really seem to enjoy their job. My dog always leaves…read moreclean and happy.