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    The Hangout Arcade

    5.0 (1 review)
    Open 10:00 am - 10:00 pm

    The Hangout Arcade Photos

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    3 years ago

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    QC Family Entertainment - She was having so much fun in the waiting room and it was so awesome sauce

    QC Family Entertainment

    2.5(48 reviews)
    18.5 mi

    We had a birthday party for our son the floor manager was extremely unfriendly. We waited at the…read moredesk to get bowling shoes had to go and find her behind ticket counter for prizes. We got our shoes cool she's brings out our pizza and soda sets it down doesn't say s**t and walks away as my wife was gonna ask if we could order a pitcher of a different soda. Went to the bar she's behind it said can I get a pitcher of diet soda doesn't say anything then goes that will be price. This woman obviously needs to find a different place to work at horrible attitude had the demeanor of why are you bothering me but I work at a place that's deals with the public. This place has gone to s**t and I can see why. We will be going to take over in Bettendorf from now on and I suggest the same.

    Basically disappointed asked for a refund due to business being closed. Called and left voicemails…read moreand left emails and then finally spoke to someone who said it was refunded and received an email saying refund...waited about 10 days refund did not show up called them up and they said contact bank so waited longer and after 20 days I had to dispute with my bank. Too much energy spent on this so won't be going there at all so first experience without even going there is a

    Photos
    QC Family Entertainment - A beautiful building paired with excellent team members to create your memorable experience!

    A beautiful building paired with excellent team members to create your memorable experience!

    QC Family Entertainment - Laser Tag Course Moline IL at QC Family Entertainment

    Laser Tag Course Moline IL at QC Family Entertainment

    QC Family Entertainment - 2 story laser tag arena, up to 20 players in a single game!

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    2 story laser tag arena, up to 20 players in a single game!

    The Fun Station - This is the fun station staff that do such an amazing job just a few of them and I take my son twice a week

    The Fun Station

    3.7(26 reviews)
    86.0 mi

    Had a great time there today. The staff was very friendly even with all the crowds for spring…read morebreak. My kids are already asking to go back.

    Fun in theory, but the execution and staff, need improvement…read more I came to this trampoline and activity center hoping for an easygoing day with the kids, and while we made the best of it, the experience left a lot to be desired. From the moment we checked in, the energy was off. The front desk staff member who greeted us (blonde hair, long fake nails) didn't make eye contact, barely acknowledged us, and came across as unfriendly and disengaged. In a place designed for kids and families, this kind of first impression matters, and unfortunately, it set the tone. The facility includes a climbing zone, a small café, an arcade, and open space for kids to play. Marlee, who was working at the prize area, was the absolute HIGHLIGHT of our visit. She was warm, upbeat, and engaging with every child who approached her. She truly brought the kind of energy this place should be known for: fun, respectful, and interactive. If every staff member had her approach, this would be a five-star review. She deserves a promotion or at the very least, recognition. That said, the rest of the staff seemed either disinterested or unprepared to manage the space. Kids were sprinting around recklessly, bumping into others and causing minor chaos with no supervision or redirection. Staff members were either too young, too inexperienced, or simply unwilling to intervene. Several arcade machines were broken, without signage, and remained so even after it was brought to staff's attention. Kids were losing tokens repeatedly and having to return to the counter to ask for help, which became frustrating and took away from the fun. This center has potential, but what it really needs is not just updated attractions, but a serious upgrade in staff training, supervision, and customer engagement. A fun place should feel fun, safe, and welcoming--and right now, it's missing the mark.

    Photos
    The Fun Station - Yep. Closed by 5 pm on Sunday.  The hours. Says open til 6pm!

    Yep. Closed by 5 pm on Sunday. The hours. Says open til 6pm!

    The Fun Station - The entrance to the world of amazement

    The entrance to the world of amazement

    The Fun Station

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    The Hangout Arcade - arcades - Updated May 2026

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