Very disappointed after seeing such positive reviews. My mom had regular polish on and they…read moreinsisted it was gel and up charged her for the removal. In addition they cut her cuticles 4 times until they bled and never said anything. I had the regular pedicure which again they changed the price. Would be concerned about the lack of sanitizing of tools between customers.

Had a girls day with my little cousin so we decided to get our nails done! It was a Saturday…read moremorning and everywhere was packed, but Cool Nails was accepting walk ins and they got us right in without any issues which I very much appreciated. We got gel pedicures, she had a full set and I got ombre gel dip. It came out to be about $240 with tip. They did an amazing job and I'm so happy how my nails turned out! They're legitimately beautiful and perfect shape. I will definitely come back when I'm in the area!

I've experimented with many different salons getting my nails done, and this will be the only place…read moreI go back to. Everyone was nice and the lady who took care of me is very talented and gave me the perfect nails for my prom! It's calming when you walk in and conveniently located in New Hartford. 10/10 recommend and will be going back

They sat me with the worst one! An older lady (I think her name is Sally)who is unskilled and…read moredoesn't know how to do modern designs. When I got there she pressured me into a color that I didn't want to do, she just wouldn't let up. My nails are crooked and lumpy and bumpy and she burned my finger I requested to have gems applied on 2 nails and she was totally confused for some reason. I kept trying to explain how to do it but there was a language barrier I asked the guy up front to come translate and explain what I was requesting and he kept talking to me like I was overreacting and not providing enough info on what I was asking for. I showed pictures and she was still confused. I told them nevermind I'll pay for what they did and I'll just go elsewhere to finish my nails and he wouldn't let me leave. I was getting ready to call the police because he wouldn't let me leave after I told them several times that I had somewhere to be and they were holding me up. I never said I wasn't going to pay! She didn't apply the gems correctly and half of them fell off less than 24 hours later. When she finished my nails she proceeded to give me an aggressive hand massage that was actually painful while she smiled and stared at me....WEIRDOS. He told me to come back if there were any issues with my nails.... I will NEVER give them another dime of my money What an awful experience! They never have to worry about seeing me ever again!!!

i went to FASHION nails that was a few minutes away and the people there was so rude and i had to…read morewait a long time to get service. not only that but the lady who did my nails kept on cutting my skin BC she was rushing like she had some thing to do. wtf ! so i just got up and paid for whatever it is that she whatever did and just walked out! and i drove like 2 minutes down the road and came across SOHO nails and spa , let me say that i was able to get what i needed and the wait was only 10 minutes long . and the manager was so humble and nice to me and i was pleased with my nails and i will only go to SOHO nails from here on. GREAT JOB GAILs !!!!

There service was horrible service the owner couldn't even do a pedicure, right let's start with…read morethem trying to have n inexperienced child do my pedicure who acted like she she didn't know what she doing couldn't even take acrylic off of the toes cut my toenails way too short, where they looked horrible like little sausage stubs so then they tell me to wait and have somebody else come then the person they have come is the fucking owner owner comes and didn't even fall off or even sit down the acrylic that was prior instead she just decided to go ahead and pile loads of nail polished over when she seen me complaining about that she wanted to take it all off afterwards and still didn't even take it off the right way then my toes nails were not even filed and cut evenly and had white polish on them they looked at absolutely horrible and I feel like she didn't even know what she's doing. How was she the owner I don't know what everybody's big yelp is about this but it's the most horrible place ever. I will never come back here again and I do not recommend anybody coming here.

I walked in last minute. I was seated immediately for a gel pedicure. The technician was…read morefriendly and professional. She took her time and made sure I was getting exactly what I wanted. I would highly recommend this nail salon.

IF YOUR BLACK DONT EVEN WASTE YOUR MONEY i went to get my nails done and they told me to go across…read morethe street they wasnt even busy so for my black people do not go !! they only like yt people

I love this place. Great staff, talented at what they do....fun to chat with, they work fast and…read moretake good care of you....no sales pressure for add-ons. They really know how to run this place...walk ins? never keep us waiting...my sister and I both love this place. It's worth the drive, honestly. Prices are more than fair for 2026.

They were able to accommodate me right away as a walk in for a mani/pedi…read more All of the staff were super friendly. Lucy did an excellent job on my pedicure. She was not afraid to get in there and work on the knots in my legs. This is the 2nd time that I have been there and I think it will be my new go to.

A friend and I went to Fashion Nails yesterday for pedicures and the experience was excellent in…read moreevery way. The place is clean and well organized. My pedicurist, Mary, was careful, thorough, and skilled. Also pleasant. The price was reasonable, and everything was easy. We will be back! Highly recommended.

I have been going to this salon sporadically for years. I like that I can make appointments online…read moreand see what technicians are available. My 10 year old and I recently had manicures with Ni and Dawn. The service was exceptional and we will definitely be going back to them. Previously, I've had Mary for a pedicure and manicure and she was awesome. I am legally blind and sometimes need assistance finding things, everyone here is helpful and I always feel comfortable. The place is huge and they accept walk ins.

Tried this place for the first time and it was great! Everyone was super friendly, it was a smaller…read moreplace so it wasn't as busy and I didn't feel rushed. My nail technician was wonderful. I got dip which I've gotten many times before at other places but she definitely did one of the best jobs I've seen. She was very careful and made sure that my nails came out perfect and that I liked them as well. The process took about an hour, like I said not rushed at all which is a good thing. I also have heard that all of the nail techs are just as good! Highly recommended!

Unfortunately, I did not get what design I originally went for. The guy that did my nails spent an…read morehour shaping my nail... I didn't ask for a fancy shape; stiletto, coffin, or square. He was shaping the nail for no reason! The design I asked for, he could not do. Therefore, I decided to just go with a full color, no design nail. The colors on the palette were so, unbelievably off it's not even comparable. At first I chose, what I thought, was a dark red. It applied as a bright pink. I ended up asking for a new, dark red. And it's still not exactly the color I originally wished for, but it was about 2 hours into the appointment, and I wanted to leave. The actual nail acrylic want the worst quality I've seen. It was more of a cheap plastic material. Overall, the staff was nice, but if I'm paying for a service to be done right, I would like it to be, at least, okay quality.

Horrible pedicure experience at Nan Nail Salon in New Hartford, NY. The "basic" spa pedicure costs…read more$50, plus an additional $30 charge for gel with French polish, which would be acceptable if the quality matched the price. Unfortunately, the staff appeared poorly trained, and communication was extremely difficult due to limited English proficiency, making even simple requests or feedback nearly impossible. I asked multiple times and ways for options for the base color of my manicure and no one could understand me until the owner came over to interpret. There was little interest in customer experience or service quality, and the overall appointment was very unpleasant. For the prices being charged, I expected far better professionalism, attention to detail, and customer care.

Although it was a bit annoying hearing the phone ring every 10 seconds and the lady doing my nails…read morewas the only one able to pick up I had an incredible experience, the lady that did my nails was very friendly, gentle and very talented with what she did, I was a bit upset they couldn't do 3D nails but she still did a fantastic job and provided great service even after she finished the nails she gave me a small back massage. 10/10 would go again but definitely need to call early and make an appointment because if you don't, you could potentially have to wait hours or until next day to get any service done.

Brooke does an amazing job every time! She listens to what you want and helps you find the right…read moresolution, using high-quality products in a really nice atmosphere.

From the owner: Independent Nail technician and full body waxer located in a private studio. I offer trendy nail…read moreservices, clean pedicures, and full body waxes.