I learned of a pluming backed up pipe situation at my home while I was at work. I called Rapid…read moreRooter on the way home and Travis showed not too much later. I Showed him the potential areas of the problem, and he went to town working very hard and cleaned up every potential or suspected area within an hour or so. It was explained to me when I first called about additional charges for being after hours it was worth every cent for the extra charge. Travis was awesome, a hard worker, super genuine, big smile very knowledgeable. Anyone could tell right away, this was a super good dude. I could not be happier with the outcome. This was the epitome of what great customer service needs to be everywhere.

Extremely poor communication from this company…read more I called on a Friday evening (8:00PM) for a plugged drain line and left a message with their answering service (live person) and was told to wait for a phone call. After waiting for 3 hours I did not receive a return phone call. On Saturday shortly before (11AM) I called to follow up on the Friday evening request and was told I would receive a call from a plumber. I did receive a call approximately 15 minutes later and was told someone would be at our site at around 7:00PM. I waited for several hours (5-9PM) at my office and did not receive a call or any notification that the company would not be coming. I certainly understand that on a weekend the staff may be very busy but it only takes 1 minute to place a courtesy phone call to a customer to let them know your schedule has changed and/or that you aren't able to make it to a site. I was counting on you all and regrettably you didn't deliver.

If only there were a 10-star rating option!…read more We have relied on Ben for two separate bathroom and kitchen plumbing projects. He clearly states what he intends to do, then does exactly that: shows up when he says he will (texting us in advance that he is on the way), evaluates the issues, shares his recommendation and quote, then does the agreed-upon work with surgical precision. His high level of skill and quality results speak for themselves. He provided efficient work at an exceptional value for the cost. Ben installed our two new toilets and repaired related plumbing, replaced a leaking kitchen disposal, repaired under-sink kitchen plumbing to accommodate a new reverse osmosis hot and cold water on-demand system, and diagnosed a few other fixes along the way. We added a simple in-line descaling unit to help reduce the hard water sediment, and noticed results almost immediately. He knew our faulty kitchen faucet head was covered under warranty and called to get a replacement on its way to us. He installed a new water main easy access shut-off valve so we don't have to reach waaay down behind the water heater for an old school dial knob. So helpful! Ben is super clean, organized, professional and personable. He wears booties when entering the home, lays his tools neatly out on his work mat, has a tub to collect anything he removes, and leaves the place far better than he finds it. He also reached out several times to follow up after the appointments, to see that the new installations were working as expected and that we were happy. Ben at SoDak is the only person we will call for plumbing help. Truly felt like my big brother was taking care of me and our home care needs.

10 / 10 - Ben was prompt in getting back to me; flexible in setting up the appointment; punctual in…read moreshowing up; thorough and clear in explaining what was needed and why; patient in letting me watch him work and ask questions for my own edification; total cost was entirely reasonable, and he's just an all around nice, easy to talk to guy. If you have plumbing to be done, definitely start here, easily the best experience I've ever had with a plumber anywhere.

Cheyenne is amazing from start to finish! She showed us many homes, and probably got annoyed by…read morehow many, but finally helped us find our beautiful home in BoxElder. She is very personal and one on one and will answer any questions you have and stays in contact even after the sale! I would highly recommend!

Paint Smart painted our home this past week. To say the job was done to perfection is no lie! Our…read morehome is 11 years old and it was time. Ryan and his great painters, Victor and Jarod, were totally professional and expert at their jobs. They prepped each section they were painting with great attention to detail. There is not one single drop of paint on our driveway, upper and lower decks, Trex porch and deck, or side parking area. When they were finished the house looked like a newly constructed home - it is so beautiful and the new paint combination is quite striking. Their prep and cleanup was well done. We would recommend them in a heartbeat. Thanks, Ryan and crew for this great job!

Very impressed. I got immediate response and a visit the very next day. Estimate was done…read morehonestly and promptly. I will keep this number close at hand always for future needs.

Hay Camp dropped everything to fix my central air conditioning for my renters with a new born on a…read morevery hot July day. They were about my 4th call to HVAC service companies... all others said they were booked out 4-6 weeks and couldn't help. They quickly figured out the issue and had my rental property cooling off in no time. I'm grateful for a service company that had empathy for my tenants.

Tony went above and beyond installing my new AC. He and his crew are knowledgeable, courteous,…read moreprompt and really nice! I'm happy I used his company! His secretary, Maisy, is super friendly and got my questions answered right away. I really liked working with all of them.

I would not recommend Dakota Greens Landscape based on my experience. Communication was poor making…read moreit difficult to get updates or answers to questions. The work was left unfinished, and I ultimately did not receive the level of service I was expecting. I felt the pricing was too high for the quality and amount of work that was completed. Overall, I was disappointed with the experience and would not hire this company again.

My experience with these guys was great! They did a great job and fair pricing. Very professional…read moreand have now hired them for further landscaping. I would definitely recommend this company.

When a historic windstorm tore through Custer State Park during the night of December 17th-18th,…read more2026, it left our over 100-year-old cabin surrounded by devastation. Sustained high winds, with gusts exceeding 90 mph, brought down 11 mature trees, most between 80 and 110 feet, around our property. The majority were windthrown -- uprooted entirely, leaving partially exposed root balls more than six feet across -- making the terrain around the cabin nearly impassable and the forest damage extensive. In the aftermath, we called Deep Roots Tree Service, and from the very first contact, Jared Price set the tone for an outstanding experience. He was timely for every appointment, prompt with phone calls, and kept every promise he made -- no exceptions. In a situation that was already stressful, that kind of reliability meant everything. What truly sets Jared apart, though, is the way he approaches his work. You can tell he genuinely loves working with trees and holds a deep respect for them -- even in the context of removal and cleanup. Watching him work, it's clear this isn't just a job; it's a craft he cares about. The crew cleared all 11 fallen trees and placed the debris in an area required by the Park. The result was impressive, especially given the scale and difficulty of the storm damage. If you need tree service in the Rapid City area, look no further. Deep Roots Tree Service earns our highest recommendation -- five stars, without hesitation.

Incredible service, they removed 4 trees for my parents. Efficient, professional & extremely…read moreaffordable. Fantastic, highly recommend Deep Roots Tree service!

Great experience! Mason is a great person to work with and our Christmas lights looked amazing this…read moreyear! Will definitely be using his company again!

Mason and crew did a great job getting my yard in shape for the upcoming season. I can't do the…read moreheavy stuff anymore.... They trimmed a tree, cleaned the gutters, and did general lawn clean up. The most amazing thing they did was fixing my patio bricks, which had been a mess for a long time! He came up with a wonderful solution and then they went to work.... the job was done in a day! I can just enjoy the fun part... planting flowers!