I ordered a sympathy floral display for my brother and his wife, and within minutes I received a…read morecall from Vicki letting me know that the square vase that I picked out was not available. She was so apologetic and gave me other options that she had available. When the floral display was done she sent me a picture. It was beautiful....My brother and his wife called to tell me how beautiful it was. The customer service and attention to detail that I received from Vicki is rare now days. I made sure to text her and thank her for her amazing customer service.

Excellent transaction. Very accommodating staff and a beautiful arrangement. Reciepient was…read morethrilled.

We finally found a great tree farm near us! What wonderful customer service and a large array of…read moretrees! We were the first customers here in 2018! Rachel explained all about the different kinds of trees and even chopped it down with her chain saw. What a wonderful experience for the family. We'll be back here next year.

Always a tree we can find, very friendly and love the lots look. The daughter does beautiful bow…read morework, if you get there quick enough.

I never know the quality of flowers I send in sympathy, but the order was easy online, promptly…read moredelivered, the note must have been accurate, and when I saw the bereaved later I got a heartfelt hug (I actually hate hugs but she seemed to need it). Flowers are more than just a gesture, they are a compassionate gesture. I know how it feels to get a card or flowers when I was mourning. This florist came through two days after Christmas, though I can't attest to the actual delivered quality, for all I know they are beautiful. What's actually more important is the timely delivery.

The plant was there on time, that's the only nice thing I have to say. We paid for a deluxe plant &…read morereceived a plant that was relatively small with wilted leaves. We were very disappointed in the quality of this plant for what we paid.

Many times this place has come through on the order. In the…read morelast year I've had excellent customer satisfaction with this place. Last Friday a special order was placed with a Monday (next business day) assured item being ready for will call. Come Monday I drive 25miles across town, which is also the exact opposite direction my job is located. So actually a 50mile round trip added to the 40mile trip I was going initially. I receive a report that the trip was wasted. Why? Because the guy who took my order and payment wrote MINNEAPOLIS as the destining for pickup. So I'm assured it will be redirected back to Madison Wisconsin. Tuesday. I didn't drive to the place on Tuesday, I made a phone call. My wire is now in Milwaukee still, I was informed that instead of the wire being sent all the way, they would reissue the order FROM Milwaukee and send it west, 70miles right Madison. But someone again messed up. Wednesday? Sure. Nope. It still wasn't here yesterday. At least not in the morning. So another wasted day. Finally it's Thursday and my wire is in my hands. Not a word of apology or any kind of acknowledgment that it took literally a full week. I'll of course allow myself to get over this irritation but it really does feel like I am a nothing of a customer. There are four other electrical suppliers on Madison's east side that have been doing business with, and one I only very recently became aware of on my western side of the city is gay I'll very likely establishing a business relationship with in the future.

Customer service was very good. I had a small job, (cap) to be embroidered. Other companies wanted…read morea minimum order. Job was completed in 1 week. Great personal service and helped me with picking out the cap and design. The recipient was very surprised with the gift .

We have worked with Elite screen printing on several different projects. Their customer service is…read moreexceptional. Then respond promptly to requests, even created a web store in less than a day. Items in the web store are reasonably priced and orders are filled in a timely manner. They produce high quality screen printed and embroidered items.

We called Roberts Topsoil requesting 10 yards of topsoil in September of 2018. The weather had…read morebeen rainy and they stated it might be a couple of days before the soil would be dry enough to process but they would check and get back to me. We were pleasantly surprised when they called and stated they would be able to get the soil to us the next day. The driver we courteous and was able to place the soil right where we needed it. The quality is excellent and so far the soil has worked well filling in holes from ground out tree stumps. We have much more to do and if we run out of soil will not hesitate to call Roberts again. Steven

Service and selection. 5 stars. This store has good service and a large selection. Very nice people…read morewith good information about usage and installation

While the customer service is great, the disposable products disappoint. I'll be lucky to get 2…read moredays worth of a disposable vape, where at other places one would last almost a week, before it dies completely or burns out.

Very friendly counter help and very informative. Would definitely go back. Wide selection of items…read more Very clean and well kept.