I have been a patient at this group for over 30 years and never encountered the problems that I…read morehave experienced this year. Apparently there is a new call center taking the office calls and they are very bad. I have been left on hold and no one came back, given miss information and waited for over 15 minutes for someone to pick up. They are overly polite but sadly, lacking in good customer service. I have no complaints with the office staff but this call center is a mess.

Finding a good clinic that can take new patients was tough. Before I discovered MMG-Sanderlin, I…read morebooked an appointment with another primary care clinic that did take new patients. But I started to have doubts closer to my appointment because of poor customer service. So, I canceled my appointment and was back to square one. Then I found MMG- Sanderlin. Thankfully, they took new patients. I checked in and I was called in a little over 5 minutes later. The staff were generous: Andrea, Nurse Practitioner Amanda Lee, and Lynda. They were respectful and answered my questions that I had. I was done within an hour. I enjoyed my time there. I highly recommend this place.

Update: 1.14.26 After submitting my initial review, my…read moreservices were terminated. At the time I scheduled a follow-up appointment, I was not informed that termination had occurred, and the office accepted the appointment. I later learned that a certified termination letter was already in transit to me at that time. Per the instructions in the letter, I contacted Mr. Hardy several of times by both phone and email but received no response. Today, I went in person to pick up my medical records and again requested to speak with him. Staff informed me that he was "not available," which I personally overheard being relayed at his direction. I am sharing this to accurately reflect my experience, including repeated attempts to communicate, lack of follow-up, and the manner in which this situation was handled. I have never experienced this level of disregard from a medical provider, particularly one entrusted with providing patient care. Initial review:1.9.26 I tried not to leave a review, but I am tired of the pettiness and lack of professionalism at this office. Some of the staff are rude, and my visits have never been on time. I've never had an issue with Dr.Hardy personally, but she is hardly ever in clinic so it's becoming pointless. My entire family comes here and we are all now trying to find a new provider.... This is horrible! Even when I arrive early or punctually, I have never been seen within 30 to 40 minutes of my scheduled appointment. The one time I was late, only by two minutes past the 15-minute grace period my appointment was at 9am, it suddenly became an issue and I was placed as a walk-in with no flexibility. There was no one there but one other patient when I arrived. When I came in, I knew it was going to be an issue bc the same CNA that I complained on was at the front door and made sure she didn't say hello. However, the receptionist or scheduler greeted me. If everyone simply did their job and handled concerns professionally, patient complaints would not be taken so personally. I do understand that I was late today, but I physically had to push myself to get here. Considering this is also the same office that gave me a hard time when I had the flu, this reflects a consistent pattern, not an isolated incident. I cannot recommend this office. My visit today was only to receive a referral to a cardiologist.

Dr. Hardy is hands down the best doctor I have ever seen. She works with me to keep copay and…read moremedication costs low. She is so warm and intelligent and connected. All of the staff are also amazing. I just can't say enough about this office. They are amazing and everyone would benefit from their care. I know I have!

I have been looking for a doctor since I came to Memphis and I've been here two years now. Dr…read more Conner is patient a wonderful listener proactive on my very treatments. Her staff is very patient and very nice,the ambience of her office is very calming. I trust Dr. Conner in my healthcare decisions I highly recommend Dr. Connors to whom ever needs counseling.Ms W

The staff here epitomizes excellence in health care. I'm really glad that I found this place,…read morewhich my dermatologist recommended.

Best by far they are through and friendly My health over time got terrible and they were there…read moreevery step along the way O would highly recommend them Megan is the best and Dr. Light is my friend he makes everything seem to be okay in the worst of times Definitely check them out I've been treated like family By the way I'm 73 and still kicking

I love Dr. Wanderman, he has been extremely helpful to me personally…read more I appreciate the help I have received - As a woman of age (60) I honestly I never saw myself as someone that would need help and BOY did i ever

From the owner: We challenge the status quo by empowering our clients to overcome the shame and stigma associated…read morewith mental illness, while also empowering them to resolve their problematic symptoms. Our radical goal is to help you cure your diagnosis, recover from the symptoms, and to help you achieve personal goals you never thought possible. We are brave enough to tackle any subject matter that will help you move Forward. No judgement here--just the most effective, progressive interventions and support from a diverse, experienced team. Forward Counseling is a group of multi-specialty professionals, dedicated to helping you and your family meet your goals. We offer a holistic approach to treat depression, mood disorders, anxiety, OCD, ADHD, academic issues, trauma, disordered eating, medication and alcohol dependence, sexual issues, social issues and relationship issues. Our team includes Mental Health Counselors, Couples Counselors, a Health Educator, a Speech and Language Pathologist, EMDR Therapists, Mindfulness Teachers, Physicians, Psychiatric Nurse Practitioners, Life Coaches, and Master's Level Interns who work with you to meet your goals. Our team promotes lifestyle changes that lead to health and happiness.

I have been a patient of the Family Medicine Group for about 30 years. Dr. Miller and Dr. Hyatt are…read morevery professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. Dr. Hyatt always spends the time needed to answer my questions and also to help with other things; she is super supportive. We appreciate your help and kindness throughout all these years.

My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.

Been seeing Dr. Josh for several years now, and he and his staff are amazing! Marti and Jesse…read morealways welcome you with a smile and help you get set up for your next appointment. Alexis will take care of your muscle aches and pains through massage therapy, and Dr. Josh will adjust you to ensure you feel better than when you arrived! All my questions are answered, and my quality of life has improved!

I lost my long-loved chiropractor when I moved to the Memphis area. I put out an ISO on the book of…read morefaces and had two separate friends recommend Josh Cole. I wasn't let down. He "straightened" me out, eliminating my headaches. He's extremely informative and lacks the salesmanship I've seen in other chiropractors in the past. Having recently moved again, Dr. Cole was kind enough to send a CD of images and a write-up for my next chiropractor. It was very helpful and shows how thoughtful and patient-focused Dr. Cole is.