Man! What a great experience. Being completely new to the whole process, i was hesitant about…read moremaking any purchase whatsoever, the only thing that helps me is that i am not the least bit shy about saying when i don't know anything, and I ask a lot of questions. So when I walked in, i was quickly greeted and I start going intensely about my questions. The person in the store, i believe his name is Chris, was very knowledgeable, friendly and extremely helpful. Since my first visit on Friday, i've made 2 more purchases from the store and won't go anywhere else. Unfortunately, they are quite a drive away from me, but if i have to take the drive, i am glad it is to Reynolds.

I found this place as a distributor of smooth-on products. They had what I was looking for,…read moreSmooth-on Flex Foam 3, to make squishies with my daughters. The customer service was amazing. There were so many great products and ideas. Highly recommend!

Took care of my battery replacements on my Michelle and Shinola watches. They had me in and out…read morevery quickly.

Simon worked with me to create a custom setting for the diamond I brought. Everything came out…read moreperfect and in the timeframe he told me to expect. Was a great experience with Ballantyne Jewelers and Simon.

I recently picked up a new hobby, CROCHETING. I'm a savvy shopper and I love a good deal. The few…read moretimes I've been there I've picked up soo much yarn at a great price (I compare prices before going to a store). On top of the already great prices for the yarn, I also add any coupons that I find. It's also a great place to pick up other craft items. I find myself walking down all the aisles mesmerized by all the items they carry. Joann's always seems a bit deserted and there's never any lines. In the past month I've been here 4 times and it's just about time for my next yarn fix.

Associates are super helpful, since I don't know to much about fabric. Ruth helped me and walked me…read morethrough how I would repair my bleach stains.

I tried calling Hawthorne Management on Friday between 1:00-2:00 PM, but no one answered despite…read moretheir automated system stating office hours are 8:30 AM-5:00 PM. The dial-by-name directory (option 8) does not work and simply loops back to the main message. Overall, the phone system is frustrating and unreliable, and it seems the office may be closing early on Fridays without notice.

HMC, specifically Eric Neely, has been by far the worst HOA management company I've had to deal…read morewith. In fact, I've never had to complain about one before HMC! Multiple residents of the neighborhood have reached out to Eric Neely for help with various questions and issues in the neighborhood without resolution, and some even without responses! There have been very reasonable complaints about the poor, unsanitary conditions of our common areas and amenities that Eric is responsible for having ownership of oversight of maintenance on, but does not. As paying homeowners, we expect a professional, SANITARY standard and that is not what he's providing. I have reached out to him for weeks now on the disgusting state of our pool, tennis courts, and area around the pools. Our kiddie pool FOR BABIES AND CHILDREN to use is actually brown... stained from who knows what, growing algae and whatever else in there, with piles of sand. I've attached photos of the kiddie pool, the algae growing in the unkempt, cloudy community pool, the wasp nests in the umbrellas around the pool, the scum on top of all the tables, the black scum that covers the tennis courts along with the growing weeds. These are all issues I've attempted to get actionable resolutions from Eric on and have had no help. I've literally gotten a response from Eric of "The pool company comes every day to the pool and sends a report." and "Landscapers will treat the tennis court for weeds. Other things are taken care of as needed in the communit." And guess what? Nothing was taken care of. So, upon my further response stating that the pool is very clearly not properly cared for every day and asking what the company is that's supposed to be maintaining the pool... I was met with the professional response of "If you have questions, they are at the pool area and can address any questions that you may have. They are not in the community 24/7." That's an exact, quoted response... Eric's actual, "professional" response that he deems acceptable. Telling me to sit at the pool all day and wait for someone to come by. This is completely unacceptable and terrible service from a company that expects us community members to pay them for. I have reached out to try to get ahold of anyone else at HMC to speak with someone other than Eric in order to get reasonable responses with actual resolutions. I've tried emailing their admin email from the website am met with "Your email has been received and has been forwarded to the appropriate department for review." from Aegean Estonilo. And guess what? I was forwarded back to Eric. There also doesn't seem to be a number for HMC that you can reach anyone at. It has now been coming up on two weeks since I've last heard from Eric, and over a week since Aegean. Now, as the next step in attempting to get help, here I am leaving reviews and it's an absolute shame. If this is the quality of care you'd like to receive from the HOA management company that you pay and if these are the conditions you're looking for in your community "amenities" then HMC is the company for you, Eric Neely the community manager for you.