Our review starts in late 2021 in the Independent Living building of the Groves. It was a great…read moreplace. Inside pool, eating area, laundry room and lots of things to do. Then an brief hospital visit landed us in the rehab facility of the Groves. There most definitely was a lot to be desired there. Cleanliness and staff time efficiency was a major concern. We were ready to move her, but they kept her until the Medicare money was used up. Then on to their assisted living in the White Oak building in mid 2023. . At first there were a lot of issues that concerned us. Then Roseanne showed up. That woman has poured her heart and soul into turning White Oak around. The building itself, particularly the lacking hvac has been dealt with. She has started so many programs to keep the residents engaged and having fun as much as they wished to participate in. She has been a godsend to this building!

I'm truly saddened by the lack of service and support right after my mother in law's passing…read more Sadly; the undertakers arrived and tended to her body, but we as family members were left with no one to ask questions to, we needed a push cart or some other way to help us transport belongings out to the car, and it would have been great for a nurse to come tell us what was expected of us. It felt as if the room was already rented and they needed us out. Nursing staff was busy administering COVID tests, and masks are still required. I promise, we started packing as soon as she passed, and it might have taken another 20 minutes for us to finish getting the clothing out. Note to the administration: please communicate with the families. We really needed to know that once your loved one passes, you only have a few seconds to resolve the arrangements and have the room ready for the next resident. We all pass, and fortunately; she was only in hospice for a couple of days, so we knew this was the end for her, but we should have been prepped ahead of time to know the urgency to vacate. We do recognize how hard it is to find a nursing home that takes Medicare, so we are appreciative. Be up front with the families. Thank you!

We used Harbor Hospice KS/MO for 2 months for my 88yr old mother. I feel like I knew more about…read morewhat my mom was dying from than Harbor. One girl, Carrie, commented, she did not know why Harbor Hospice Doctor was even giving my mom pain medication. To which I had to explain the illness. Thank goodness Harbor Hospice Dr. knows about the illness. Sarah, who was our main contact person...she failed to do paperwork when my mother went to 5 day respite stay (to try to convince my mom this would be better for her). Because Harbor did not fill out medication paperwork, the nursing home could not give my mom any medications. (Pain meds every 6 hours and my mom alerted me at 7:30 in the morning-- in pain). I changed hospice companies and now, Harbor hospice is lying to me about filling out paperwork for moms LTC insurance. I was told harbor did not have a corporate phone number. I googled it and found it. Now dealing with corporate to get paperwork needed. I do not recommend harbor hospice. They might be ok if your parent has 1 week to live, but find another company if longer.

Always ask any Hospice company these questions…read more... 1. How often is the same nurse and same aide meet with my loved one/family? 2. How are you going to manage the medical supplies that are needed for my loved one? 3. What are the medications that are going to help my loved one? 4. Am I going to get charged for the medications and services? 5. How many full-time nurses you have on your payroll? They have none. FYI 6l

Things look great on the outside. Inside this facility is poor management and even more poorly…read moretrained staff. In the two years my mother was there I found many discrepancies in record keeping (falsifying records), and paid for services she never received. When I tried to bring it to management's attention, they refused to listen and told me I could take my mom somewhere else if I didn't like how they did things. There's so much more to this story, take your loved one somewhere else.

The Garden has been our second primary care for our parents…read more The nurses taking good care of you . Nice people and environment.

We have been incredibly disappointed with the care of my mother in law. My husband has tried…read moreseveral times to discuss his concerns with staff but nothing changes. With every visit there is a new issue that is ignored by everyone from my MIL being covered in feces to a broken AC for weeks. Basic care needs of residents are neglected and communication is awful. Avoid this place.

This facility is clean and well maintained. The staff is caring, friendly and very helpful. They…read moretreated my mother with dignity and respect. She was very well cared for. I would recommend this facility to anyone.

Night shift is disgraceful * Need meds? Plan on waiting…read moreuntil the next day. * Need a doctor? Only get sick on the 2 days a week they see patients. * Filing complaints with the director of nursing does nothing Make sure you have a family or friend that can advocate for you at this place, especially the "skilled" nursing unit. The PT/OT was decent, that's about the only positive at this place.

I have lived here for almost 9 years and have never regretted the move. My wife and I were quite…read moreyoung when we decided to take an apartment here and now at 86 y/o and 83 y/o we realize that we could not have done better. The dining is excellent, courtesy of PB&J, and the service we receive in the living environment could not be better. Anyone looking for a retirement village/living accommodation near the Plaza could not do better.

Jackson Creek Village is excellent. They make sure my grandmother is okay, and I have my personal…read morefavorite nurse manager, Danica. She is caring, loving, and absolutely devoted to her job. She is the best nurse manager. As a family, we feel comfortable knowing my grandmother is with people like Danica.

My daughter was in the acute care section for two weeks with weakness due to chronic Ascites. All…read morethe staff, from the top down, including Hakeem in transport, were so helpful in getting her stronger. She was back and forth from the hospital a couple of times and when she had to go to the hospital the final time, they graciously said they would accept her back again if she needs additional rehabilitation. We highly recommend The Villages at Jackson Creek and appreciate all the kindness and support they gave me as well.

The worse I give 0 stars absolutely the worse they dropped my patient stole his close and under…read morepants no care at all sent him home with no change at all....stay away from this dump.

River bend is so Positive in their care. I had the best experience there every one made me feel…read morethat my rehab was possible. From housekeeping to nursing. Everyone was always positive and caring. I never felt just warehoused. If anyone has to make a decision to go to a facility choose Riverbend

On Saturday, May 9th, 2026, my wife and I attended a Mother's Day brunch prepared for residents and…read moretheir guests. It was wonderfully prepared and organized. Our compliments and thanks to the members of management and staff for this festive and heartfelt affair, which culminated with presenting each mother in attendance a long stem rose. Truly, well done!

The manager Dawn wants to control the whole facility yet is overwhelmed by the job. She uses the…read morestaff (14 year old employee) to record and video things going on in the kitchen, and manipulates the department to fit her needs. I would not recommend working there under her management. So if you are looking for work in the dietary department , pass this place up.