1. The Goods Insurance Group

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Irvine, CA

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The Goods Insurance Group

5.0 (13 reviews)
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3 months ago

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Karen G.

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3 months ago

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Karen G.

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5 months ago

Karen was very helpful in transitioning me onto Medi-care and helping me select a great healthcare plan.

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Karen G.

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6 months ago

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Karen G.

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2 years ago

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Karen G.

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4 years ago

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4 years ago

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Karen G.

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2 years ago

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Karen G.

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4 years ago

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4 years ago

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Karen G.

Thank you Gail for your kindness. We love helping our clients

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4 years ago

Karen was a big help in finding the correct Medicare and supplemental insurance. Very knowledgeable!

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4 years ago

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Karen G.

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4 years ago

Karen and her staff are terrific. They are always ready to help whenever we have a Medicare problem or questions.

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Review Highlights - The Goods Insurance Group

“Karen and her team are professionals and very knowledgeable when it comes to Medicare and the different options.”

Mentioned in 8 reviews

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KCAL Insurance Agency - The open enrollment for 2023 health insurance in California 
is here! 
Contact KCAL Insurance assistance now!  https://bit.ly/3VBsBfO

KCAL Insurance Agency

(42 reviews)

He is friendly and attentive,and he always goes above and beyond to look after his customers. He…read morereally know how to anticipate their needs.

I have been a customer of Mercury Insurance for many years for both my auto and home insurance. On…read moreAugust 14, 2026, I visited KCal Insurance Agency in Irvine to clarify some questions regarding my coverage, which was coming up for renewal. Unfortunately, the experience was very disappointing. The associates I initially spoke with did not appear to have adequate knowledge of the insurance matters I was asking about. Eventually, the Branch Manager, Bruce, stepped in. However, he was also unable to explain what endorsements were included in my policies and some other issues. Rather than addressing my questions or helping me understand my coverage, Bruce became hostile and rude, which I found particularly disappointing from someone in a management position. After spending more than 40 minutes at the office, I left without having my questions properly answered or my concerns clarified. I hope KCal Insurance Agency takes this feedback seriously and provides its associates with better training to ensure they can confidently and accurately address customers' insurance questions. More importantly, I believe the Branch Manager should set the standard for professionalism, courtesy, and customer service for the entire team. I sincerely hope KCal improves its customer service and professionalism so that long-standing customers receive the level of assistance and respect they deserve.

The Goods Insurance Group - healthinsurance - Updated October 2026

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