This particular Redlands branch is consistently 5 stars for customer service, wait time, easy…read moreparking, just about most of my DMV needs. Special thanks to awesome agent Kody this past Tuesday! He was welcoming, courteous, knowledgeable and very helpful! My total wait time in and out for a DMV paperwork issue was about 5 minutes! I feel like a valued member of AAA for all their variety of services, but especially because of the local branch support from this Redlands location!

Edward Apostol is an amazing person. He goes over and beyond his duties for you. I will…read moredefinitely be doing more business with him and this AAA branch. Keep up the great work

This place is a complete JOKE!! The guy with a faded cheap suit and his female boss are…read moreunprofessional and explains why they work here. I pay my bills ahead of time, easier and usually cheaper. So I pay 6 months in full, this kid they have in the office charged me 1 month said I can pay the other 5 next week and get discount. This place is a headache they just pulled up a $300 bill magically that I owe after paying 6 MONTHS IN ADVANCE per usual. There's 2 ppl in this scam office and can just tell they live with their parents because respect for peoples time and money isn't important just some spoiled kids making their little $75 a policy.

Horrible business practices. Terrible customer service. They are no help. I called collision…read morecenters near me and they said they refuse to work with Fred Loya Insurance. I would not get my vehicle insured here at all. You are better off with a major insurance company so you can actually get your vehicle repaired.

Joe and Jessica were amazing in securing home owners insurance for a Redlands resident…read more While many are not writing new policies, Joe and Jessica made sure I was fully covered, Thank you for sticking by me thru this entire process

We refer all our home buyers to Amlani. The BEST communication and attention. Need insurance? Call…read morethem now

Came here for insurance for my new car and Nesreen helped me figure out what worked best for me. As…read moresomeone who asks a lot of questions, Nesreen was very kind, patient and knowledgeable. It was a quick and easy visit and I left very happy with my decisions. Would highly recommend using this office and asking for her! She's a doll! Thank you so much!

Me ayudo con póliza commercial y me explico las coberturas, muy contento con el servicio de Esteban…read morePedroza, se los recomiendo que vengan a esta oficina.

My name is Edwin Alvarado and would like to express my appreciation to Veronica's insurance for…read morehaving a such a professional employee like Hector. He's very efficient and made my life easier when it came to renewing my policy. I'm truly grateful! Keep up the good work

The WOMAN at this location is beyond DISRESPECTFUL (she said they only have her and the man…read morestaffed). I will 100% be CANCELING MY POLICY because of my visit. I've only had a policy with the company for a month and this was my very first interaction with the employees in person. I called ahead of time to make a payment over the phone and was told I wouldn't get a transaction fee for in person so I go in person to be told I still have to pay and $18 transaction fee. I was being helped my the man but the WOMAN aka the banshee, kept chirping behind me and talking down to me, when I said I was going to Yelp about the situation she told me I'd be putting her job in jeopardy bc it's only them there and then proceeded to tell me that THEY DIDNT HAVE TO HELP ME AT ALL. The banshee kept interjecting as this is a small office I definitely felt cornered and attacked. I sincerely hope this woman does get reprimanded, I'll also being calling corporate for a more formal complaint.

I came back to Jonathan's office after it cxl. I was still looking at other insurance carriers and…read moreeven at insurance brokers but Jonathan and Maria found me the best price for myself. Their customer service was amazing and Maria went above and beyond making sure I understood everything on my policy. Recommended already to all my family members. My uncle already scheduled an in person appointment with Jonathan. Thank you so much!!!!

I was recommended to this office by my uncle and let me tell you it was the best recommendation I…read morehave followed! Maria was able to get my car insured the same day. She explained all the coverages to me and helped me decide on what is best for me. I had never been explained the coverages and usually just went with what ever my insurance person offered. I am confident I am now protected when I'm on the road!

First impression when I walked in; The office is very clean and well decorated & looks very…read moreprofessional. I came in for auto insurance. I had a suspended vehicle and couldn't find an insurance company that would insure it in order to get the suspension reinstated at the dmv. Don was amazing, very friendly & kind. She was able to get my car insured & reassured me it was no problem. Because of her I was finally able to go to the dmv and take care of everything same day. No more run around going back and forth Thank you so much!!!!

My girl here is Debbie! Although we have never met, when I call she knows me and my story. I've…read morebeen working with her for about a year now. Originally it was because my mom's home owners insurance was with Mercury (Through Arroyo) so I had to contact after she passed and make changes. I kept needing to make changes in the beginning and I'm sure Debbie hated me at some point! Because of the great service, about a month ago, I decided to shop around for new auto insurance and knew Debbie would take care of me and she sure did. She helped find a new company and a policy that was almost exact so I switched and saved 1/2 of what I was paying with my old auto insurance company. Very pleased with that and that I have this company and Debbie I trust for future needs and to refer to family and friends.

Thank you for the life quote Bryant was very helpful I appreciate you. Thank you for explaining…read moreeverything in detail I learned a lot!

I walked into the office to inquire about auto insurance and Bryant was very helpful and friendly…read more He wasn't pushy like most insurance agent trying to sign you up.Rather, he answered all my questions to help me make the best decision to suit my needs. By the way, there's a fish tank at the lobby which occupied my son while Bryant patiently answered my questions. Highly recommended if you have any auto and property insurance needs. - Friendly Service!

Love this place. The easiest way to get registration done. I literally moved back to Cali from…read moreVegas and my registration was due in 3 days and they did my tags/license plates for me within an hour. I highly recommend this place, Don was a great help!

Went to transfer title of a motorcycle, and some uninformed lady stated I need a bill of sale. In…read moreCalifornia you do NOT need a bill of sale if the Title OWNER signed over the title to you. This is very clear on the DMVs website, and I called them to confirm this is the case. Long story short, I was able to go to H.E Vehicle Registration and register with the title signed by the owner. I'm not a fan of people who lack intelligence... and the lady there clearly lacked intelligence. The business is supposed to open at 10am... I was there since 9:55am... This lady pulled up at 10:15am after getting calls from multiple people stating customers are waiting. First red flag. Then she gave me that BS excuse because she didn't want to deal with multiple customers that have been waiting on her. What a joke. She should be fired immediately. 5 minutes late... ok... but 15? yep. She needs to be fired. Doesn't know the DMV rules? Fired.

Ok, I don't use my insurance often (thank goodness) but I recently had to and let me tell you Evan…read moreand his team are A+++. Insurance to me is not fun cause it's expensive and when you don't use it feels useless. But when you have a team like Evan's backing you, it makes any chore feel that much more doable. He takes the time to touch base personally and he connects with clients like they are friends. Really grateful for Evan and his team. Thank you!

I have homeowners insurance through state farm. I am refinancing and needed a very simple proof of…read moreinsurance. I sent a request and it took Evan Dieterich 2 whole days to reply by email and blow me off to another agent. "I was set up as your temporary agent and have cc your current agent" which is a change made less than 1 week ago. This was a simple request and could have been taken care of with a few clicks. But it took 2 whole days for this agent to blow me off to another person! Dont use State Farm, use anywhere else that doesn't require a specific agent who will assist whenever it fancies them!