Back on Sept. 10th I stopped at the watch shop to see if I could get a battery replaced in my…read morewatch. It was only an inexpensive timex, it had been loosing time, so I figured it just needed a new battery. I asked if he could change the battery in my watch,he said yes.I asked how much , he said $13 . I said ok, he took the watch and went back into his office. There was a window so I could see him at his desk. I could not actually see what was doing, assuming he was changing the battery.After about 10 minutes or so he came out handed me back my watch, charged me $13 and I left. After while I noticed my watch was still loosing time, so I figured since it had a new battery something else must be wrong with it. So I bought me another Timex watch to replace it. I set the older one on my dresser and after a couple of months out of curiosity I checked my old watch on the dresser and it had stopped running. Now if it had a new battery put in it back in Sept.,it should have been still working. I do believe he frauded me by not changing the battery and charging that he did.. I will not go there again.

10-10 would definitely recommend to anyone who is looking for watches or watch repair. I went in…read morethere think my watch would need repair and all it needed was a battery the guy behind the counter was able to fix it on the spot, only charged $13 USD including tax and did not take very long swapping the battery.

My first visit there, to sell some old gold and silver jewelry. I was greeted immediately and the…read moreowner was very friendly and efficient. It is always difficult to judge whether such an establishment will be fair in their dealings, as I have been taken advantage of before in other places. This, however, was a very positive experience and I think I got a fair deal. I maybe could have haggled more, but I had cash in hand within minutes. I would use their services again.

5 stars all the way. I walk in, man greets me to repair my necklace at moments notice. He fixed my…read moregold locket clasp in seconds, it's been broken for 20 years! Very helpful, very friendly, very professional! I will be back to check out gold and silver! Thank you guys!!!

Knowledgeable, friendly and the repair service was fast. It was about a week for my clock repair…read more I'm happy that this business exists. I don't know where else I would have gone to get my clock fixed. Also, they have cool local art there!

Met Tom Quinn this morning and it was so refreshing to see how passionate he is about customer…read moreservice. I came in to ask about a maintenance request on my Tissot wristwatch and after looking at it Mr. Quinn said it was not needed at this point and come back to see him in a few years. Most other places simply would have done the service and charged hundreds. Old school business: Do what's right for your customers!! I can see why they have been in business for decades.

I wanted to take this time to share my experience with this store. I have been to this store…read moreseveral times have bought a few items had a beautiful ring but didn't buy it my husband went to the store the ring wasn't there in the store but the Manger Mary and her team were able to assist him and ordered the ring fine him.

I was looking to reprong and resize a ring I had gotten for Mother's Day the previous year and the…read morering came out PERFECT. Even better than when I had first gotten it! And the whole staff was GREAT. So friendly! Had my boyfriend pick up my ring for me and he had no problems getting it. I highly recommend this shop!

I was pleasantly surprised, and would highly recommend these folks to anyone in the area needing…read moreservice on their watches.They were able to: replace (3) watch batteries, (2) watch bands and refitted a 3rd band while I waited. The employees are very professional and pleasant, and the store is filled w/ great clocks and time pieces. I'd like to thank them again for their help, and the great service they provided!

It has always been a great experience to go to Time Square Clock shop .I have trusted them to do a…read morehonest apraisal of my watch issues . Add to that the very wonderful array of items that make great gifts. I'm presently in Sarasota Florida and that makes it virtually imposible for me to drop by the shop.

I needed an extra hole added to my Hermès leather Apple Watch band. I walked in and was immediately…read morehelped. It took a few seconds and they said it was free of charge! Amazing service and beautiful jewelry too. I will definitely be coming back.

I do not have a lot of experience buying fine jewelry (nor the money to do so generally), and my…read morepalpable ignorance in this area often results in my sticking out like a sore thumb in many jewelry stores. I feel exceptionally vulnerable in these environments, particularly if the staff make it clear that I am not their typical or ideal clientele. But happily, I left our locally owned Mansour today with a beautiful purchase within my budget after being treated with respect, warmth, and dignity. The young woman at the counter was so kind (and wore an enviable bedazzled mask), and took her time helping me find a piece that was special while still within my price range. She made me feel genuinely welcomed and relaxed. The gentleman who popped by a few times was distinctly knowledgeable about diamonds and their faux counterparts, and was able to help me decipher prices and quality. I am so grateful for their gracious assistance, and will be thrilled to recommend Mansour in the future.

The salespeople (Jacqui) and the entire staff at Steve Pronko's are wonderful. If they don't have…read morewhat you're looking for, they will be more than happy to procure it for you. My only issue is is when I go in there to pick up watches that were getting batteries or a piece of jewelry that was ordered, I always end up finding more things I want.

Long time trusted jeweler in the city of Scranton. Excellent prices, quality service and…read morereasonable on-site repair services.

They paid 4.5% below gold spot in person. Was told 3% on…read morephone. Small shop but full service. So so part of town.

From the owner: Most honest gold & silver buyers in the area. We also buy anything of value. We have a large repeat…read morecustomer base. No pressure, Come in for a price!

Watch batteries are terrible every watch battery I have purchased there dies within a year and I…read morehave bought at least 6 or 7... How can batteries with today's technology? Not be as good as the batteries from the 70s. 80s and 90s that lasted for years. No excuse.

Best watch and clock shop anywhere! Expert work and great prices......whoever leaves a bad review…read moreare just people that are mean and have no business even being on planet earth! I guess you will have people that can never be satisfied......thanks, Bill Stevens