I'm a frequent customer of The Jewelry Shop and have been for many years. It is an amazing place…read more It's my go to place for gifts, holidays and my own personal treat to myself. They go out their way to be professional and meet your out of the ordinary jewelry questions. Support, our small businesses ! Shop here for the holiday and every day.

I have been a loyal yet infrequent customer of The Jewelry Shop since 2011 but the professional and…read moreapproachable staff continue to provide the same top tier customer service, workmanship, and generous military discounts as if I was a regular client. I recently dropped off three of my wife's rings to be cleaned and a set of earrings; one of which was bent out of shape and required repair. All items were ready for pickup within a week. They expertly prioritized the services required based off my timeline to depart town. My wife is extremely pleased with the results and we will continue to only use their shop when we are home for visits.

So the last time I bought a car I went to a dealership that I had never visited before, and I told…read morethem when I got there that I usually go to the dealership down the road. The first thing they said to me was that I shouldn't be going to the dealership... Now I told you that story so I could tell you this one... I visited Vancott Jewelers for the first time yesterday. Within the first few minutes of speaking with the lady that greeted me. I mentioned that I usually go to Van Horn Jewelers in Owego and her next response was that she had heard that they do very good work over there. She made a couple of other comments that were positive about the competition and then asked what she could help me with. My first thought at this point was that Van Horn Jewelers must be doing a pretty good job if the competition is telling me so and it made me feel good that my previous decisions on my jewelry purchases were pretty good as well If this place is telling me that the other place does good work. So anyway the reason I stopped in was to have a watch repaired. It's not an expensive watch in comparison to others, and in fact it's probably going to cost as much as it retailed for originally to fix it If not a few dollars more. I was already aware of this by doing some research and I am okay with this. I had originally taken it to another place to have it repaired and I was told that it wasn't worth it because it would cost too much which I didn't feel was that other guy's decision to make, so I took my watch and went home. Vancott Jewelers didn't approach it from that angle, but instead understood that I was looking to have this repaired, quoted me an estimate and a price for shipping. The woman I was talking to at this point is named Carol and she was most helpful. She showed me what she thought the problem was, and was very polite and courteous. This all happened yesterday, I haven't received the estimate yet, and obviously haven't had the watch repaired and yet here I am already leaving five stars. The end result of what I decide to do with my watch in my opinion isn't relevant as the service I've received so far was exemplary.

Only because I am brand new to this business! I'm sure I'll LOVE IT!!! Jewelry is right on trend. I…read moredon't buy jewelry ever due to trends, I buy what I see and fall in love with!!! RARELY EVER, do I return jewelry as I only buy what I LOVE!!!

There are nice and new and affordable come get it come and get it before it's sold Staff were very…read morefriendly, explained everything clearly, and gave a fair price for my jewelry. I felt safe and respected here. Highly recommend!

Diana always treats me right. Very friendly and helps me out when I "forget" an important holiday!…read more If she doesn't have what I am looking for she always finds it for me. I Highly recommend her business.

I needed an extra hole added to my Hermès leather Apple Watch band. I walked in and was immediately…read morehelped. It took a few seconds and they said it was free of charge! Amazing service and beautiful jewelry too. I will definitely be coming back.

I do not have a lot of experience buying fine jewelry (nor the money to do so generally), and my…read morepalpable ignorance in this area often results in my sticking out like a sore thumb in many jewelry stores. I feel exceptionally vulnerable in these environments, particularly if the staff make it clear that I am not their typical or ideal clientele. But happily, I left our locally owned Mansour today with a beautiful purchase within my budget after being treated with respect, warmth, and dignity. The young woman at the counter was so kind (and wore an enviable bedazzled mask), and took her time helping me find a piece that was special while still within my price range. She made me feel genuinely welcomed and relaxed. The gentleman who popped by a few times was distinctly knowledgeable about diamonds and their faux counterparts, and was able to help me decipher prices and quality. I am so grateful for their gracious assistance, and will be thrilled to recommend Mansour in the future.

Very nice jewelry store. Did some repairs for me, took a little longer than expected (4 weeks…read morebecame 6), but ko big deal. They are a small shop so plan ahead and allow time for your repairs, they were done beautifully. looking around they have nice things to purchase and do ear piercing. Recommend!

I wanted to take this time to share my experience with this store. I have been to this store…read moreseveral times have bought a few items had a beautiful ring but didn't buy it my husband went to the store the ring wasn't there in the store but the Manger Mary and her team were able to assist him and ordered the ring fine him.

I was looking to reprong and resize a ring I had gotten for Mother's Day the previous year and the…read morering came out PERFECT. Even better than when I had first gotten it! And the whole staff was GREAT. So friendly! Had my boyfriend pick up my ring for me and he had no problems getting it. I highly recommend this shop!

I highly recommend this jewelry store for all your gift giving needs. David is a top tier jewerer…read more He can make you just about anything. If you are looking for something custom one of a kind, David is your man. He is a man of utmost integrity. He performs his job with honor and respect. You will walk away a happy customer if you use Sherburne Jewerers.

Really cute store with some nice jewelry! It has a variety of gifts/antiques/arts/crafts and a…read moresmall Christmas room! Although we didn't buy anything yesterday, we will definitely stop in next time we are in town!

Very cute store with lots to look at and explore! I found some adorable handmade owl earrings…read more Friendly people and super cute shopping experience! Highly recommend

Awesome honest Jewelers! Went the extra mile to finish a valentines present for my wife…read moreGreat people to work with! Highly recommended

From the owner: Rochelle works mostly by appointment (evenings) with clients one on one. A graduate gemologist,…read morelocal graduate of Maine Endwell.