I went in to look at old currency and he kept on pushing other items. Turns out the currency was…read moretattered and way over value. They made me feel uncomfortable with their hovering.

Hopefully they will tell me good news about my quarter just submitted it a minute ago.read more

do not do business w these ppl. i went to sell a pair of earrings. he gave me a quote. i accepted…read more i went to my car to get my license, he then accused me of swapping then claiming they werent the same ones!!! he begin to approach me while yelling to get out his store. i felt extremely threatened n terrified. lets not mention confused. this place is extremely unprofessional and rude. liars n thieves!!!

I had the pleasure to meet the wonderful couple that owen's the business, they were very helpful…read morewith buying my gold and got a great price. They were very knowledgeable and walk me thru the whole process, I will return 100% .

I took a ring to be repaired and the work completed in a highly professional manner. An artist in…read morehis profession!

Absolutely terrible. I went here to have a couple links removed from my watch. The older gentleman…read morewho let me in the door was rude and dismissive from the second I walked in. No hello or greeting from him. He just stared at me. I showed him my watch, and he got snippy with me and said, "What do you want ME to do?". He said he didn't have the tools to take the pins out and I should go somewhere else. (They obviously have the tools to do this, as it's an ordinary watch with pin links. He just didn't want to do it.) Will do, sir. You should treat your customers better. I will never go here again or recommend them to anyone. What a jerk.

We took two diamond wedding rings in to get appraised for insurance purposes. We were told the…read moreappraisals would be done in a few days. A few days passed and no appraisals. Was told they had ad a computer software issue and they would be available the next week. Then were told they we mailing them to us. NEVER received. Don't waste your time. Horrible customer service.

Walked in, hoping for some help one gentleman was very polite and tried helping me out and he…read morereally didn't know the answer to how he could fix my jewelry and then he hand it to this other gentleman and the other gentleman just blatantly says that my jewelry is fake when I bought it in Miami for $600 but he touched it and it was fake and then I had the nice guy check it out and make sure and it was real and the guy with the attitude had nothing to say, and was being very rude Honestly terrible experience you go somewhere asking for help not to be backtalk do better. Yeah, and this is the guy with the chrome heart bracelet. if I could give you guys zero stars I would, but just because that gentleman was nicer and more respectful just because I look young you don't treat someone different.

What i nice place i just had to use the bathroom but everyone in there was exceptionally…read morenice,wow,I'll be back soon

I accompanied a friend here who had some jewelry to sell and figured I might as well sell a couple…read moreof items too. I have never been to a place like this so I had no idea what to expect. Evidently it is a family run store. Each person we dealt with was friendly. They patiently answered questions. Did we get a fair deal? I guess so. They quote you a price but you don't really know how much for each piece if you are selling a lot which was my friends situation. I would feel comfortable returning.

Friendly employees and great selection of items. Hubby loved going here. All that needs to be done…read moreis to improve the parking lot.

Very nice workers, always friendly. I bought a really cute ring there. I like their layaway plans.read more

My fiancé and I went to Vincent's Jewelers after a disappointing attempt at a larger jeweler chain…read morein the St. Louis area, that shall not be named. We met with Vince S., who was just awesome. I had designed a ring with my wife and we needed a custom build. Vince had a positive can-do attitude the entire time, and assured us our design was not only possible, but would turn out fantastic. He was not wrong - the finished product was beautiful and my (now) wife was extremely happy with the result. We have since been in the shop for engraving and resizing my ring, and everyone has been so pleasant and helpful. We could not be happier. Stay away from the larger chains and discover why Vincent's Jewelers has been around for so long!

The service here is incredible. We had an original wedding and engagement ring. We wanted to…read moreupgrade and with 48 hours they took the ring, used the redesign idea they came up with and had the ring ready to pick up. Simply amazing and at a reasonable cost for the work and the stones. Wow!!