We've been coming to Capri Jeweler for over 12 years, and they have truly become our go-to for…read moreeverything jewelry. The customer service is exceptional, always welcoming, attentive, and genuinely invested in making sure you leave happy. What really sets them apart is their ability to create the most beautiful custom pieces. Every item we've had made has exceeded our expectations and holds so much meaning for our family. If you're looking for quality, trust, and a jeweler who truly cares, Capri Jeweler is the place to go. We wouldn't go anywhere else!

I highly recommend Capri Jewelry for anyone looking for a custom engagement ring!…read more My fiancé an I stopped by into the shop to look for design inspirations and was helped by Nathan who was not only extremely helpful with putting into words what we're looking for, but most importantly, didn't try to close a sale at all. When it was time for me to purchase a ring, I reached out to him via text and was able to complete the process entirely through text within a few day. Nathan continued to update me while waiting for the ring to be completed and was very quick to apply any edits and alterations to the ring design. The ring came out beautifully and my fiance thought it was perfect. Capri runs a very honest business and I enjoyed the experience so much I didn't even need to shop around or compare prices. I truly appreciate how easy everything was when needing to make such a big decision.

Eli is awesome! I…read morestumbled upon him while I was in the building meeting with a different company who showed me some of the worst diamonds I've ever seen and tried to convince me that they were pretty. Eli knew exactly what I meant when I asked for a beautifully symmetric diamonds and not crushed ice. We vibed right away. He has great taste and knows what a beautiful diamond looks like from an ugly one. Because let me tell you, there are a lot of ugly diamonds out there and there are many brokers who will try to convince you that they're pretty! I also really appreciated that he didn't ask what my budget was like so many other places. He focused on finding me not one, but two perfectly matched pairs of diamonds for studs. All of the other places wouldn't show me more than one pair. And you know what? I took both pairs because they were both so perfect I couldn't let them go! Other places told me it was impossible to find 2 old mine cushion cut matching diamonds but Eli did it. And he did it in like 2 days! He called me and kept me updated. When he showed me the diamonds he was super patient as I studied each one. There was never, at any point any sales pressure. He let me think over which pair I wanted without threatening that they'd be gone the next day (unlike Capri). I highly recommend him and wish I had found him before I got engaged!

This is one of the easiest reviews I have ever written. I bought my ring from Eli in April,…read moreproposed in June, and six months later to the day, I am ecstatic to report that my Fiancé has not stopped being mesmerized by her ring for a moment. I shopped around extensively, from South OC to Redlands, and even scoured the Jewelry district in LA. From start to finish, no one was as inviting, educational, and patient with me as a buyer. Eli showed me multiple options for center stones, partnered with me to create a custom design that we both loved, and gave me an extremely fair price on a premium product. We maintained excellent communication throughout the process, and he worked double time to deliver his product not just on time, but ahead of schedule. He is an authentic man with an honest practice in an industry that is rife with people trying to rush you to make a decision. If you trust him with your service, I know he will come through. Thank you for being such a significant part of my engagement story. I know my fiancé is excited to meet you. -Doc

We had such a great experience at LA Diamond Factory in the Jewelry District! We worked with…read moreMeryvn, and from the very beginning he was incredibly honest, upfront, and transparent about pricing and gold weight. We had been shopping around and comparing several jewelers, and he was by far the most straightforward and informative. Meryvn is also extremely charismatic and easy to work with -- he made what can feel like an overwhelming process actually enjoyable. He took the time to explain everything about the gold quality, weight, and pricing so we felt confident in what we were buying. No pressure, no gimmicks -- just real information and fair numbers. We ended up finding our dream solid 14k gold wedding bands, and he gave us a great deal compared to other quotes we received in the area. The quality and craftsmanship are beautiful, and we walked away feeling really good about our purchase. If you're looking for solid gold bands and want someone who is transparent, knowledgeable, and fair, definitely ask for Meryvn. Highly recommend!

Working with Mervyn was an amazing experience. I had another consultation at a different location a…read moreweek before, and two totally different experiences. From the very beginning, he was incredibly patient, knowledgeable, and thoughtful throughout the entire process. Im someone who values opinions of those who have an expertise in an area, and he has no problem giving us his thoughts and opinion. As we were figuring out what my girlfriend's ideal ring would be, Mervyn offered honest insight, great guidance, and never made the process feel rushed or overwhelming.(not to mention a great price) He truly took the time to understand what I was looking for and helped bring that vision to life, making what could have been a stressful decision feel exciting and enjoyable instead. I couldn't be happier with how everything turned out, and I'm so grateful for his professionalism, care, and attention to detail. I highly recommend Mervyn to anyone looking for a jeweler they can genuinely trust.

Every piece of jewelry here is BEAUTIFUL. You are always greeted with a smile. The buying process…read moreis personal you can tell they care! Great prices. Don't even get me started on the ambiance! I came here for my last 4 engagement rings. I'm excited to announce #5! Couldn't be more excited to come back. Mambo #5! Maybe I'll get a loyalty discount?

Amazing service ! They were attentive and knowledgeable. Helpful in choosing our wedding bands…read morebecause they have a huge selection of engagement rings, wedding bands, and jewelry in general. By far the biggest selection for men and I went to 4 different places for men's rings before this. They certify their jewelry with a certificate and promise a 1 year warranty but you can purchase a lifetime warranty should you choose to do so. Definitely worth the value for their prices.

Professional & knowledgeable jewelry pros. Reasonably priced beautiful jewelry. We are very happy…read morewith our ring design. And...Jewelry cleaning of items purchased at no charge. Our jewelry center from now on.

I would like to preface this review by sharing that I have never left a 1-star review before …read more.. for anyone. As a small business owner myself, I know that negative reviews are a hard pill to swallow, and so I do not take it lightly that my experience with this company was so incredibly negative that I felt the need to share about it in this format. Putting aside the fact that the staff showed me my engagement ring before it was even finished and my fiancé could collect it and give it to me (I was there picking up something else and they came out and just showed it to me), I wanted to share what happened today. Burbank Jewelry Outlet designed the engagement ring mentioned above as well as a matching wedding ring in white gold with small emerald-shaped diamonds and small, round lab-grown emeralds. I got married last January (so about 16 months ago) and earlier this year, I noticed that one of the emeralds had fallen out and a bunch of the others were cracked. They told me this was normal: emeralds are softer than diamonds, which I knew. Fine. I hadn't expected my ring to need repair in its first year but I prepare to be even more careful. They replaced it and repaired it and I was not charged (whether they assumed the charge or the ring designer did, I don't know). I was very grateful for that. Fast forward a few weeks - about three weeks ago by now - and I notice that one emerald is again, missing. I was traveling until a few days ago so when I came home I was going to get it repaired. Today I looked down and yet another emerald was missing. That's three emeralds gone in about five months. I called Burbank Jewelry Outlet. The first person was friendly enough but didn't have the answers for me and transferred me to a man who was BEYOND abusive! I asked if the first person had communicated my issue and tried to explain what had happened but he would not let me finish a sentence. When I asked if I couple please finish my sentence explaining my issue, he told me I had to speak to him "in a nice way." I responded by saying that I was trying to explain but he kept interrupting me. Before I could go any further he had told me he would call the authorities on me (for what, exactly? Asking that a jewelry company build a ring that didn't lose its stones all the time), told me to F off, told me never to call again, and that he would not talk to me, or work with me. I will freely admit when I am out of line. I was not. I was firm but polite and tried only to explain the issue at hand. After he threw the F word at me and told me never to call again, I hung up. I refuse to be spoken to that way, to be told by a man to quieten down, to stop talking so he can talk over me, to be told to F off. Screw that! This ring was badly made. Period. A woman spoke to you confidently and you wanted to shut her down. No way, man. Stay away. What an awful experience! And guys, if you feel the need to try to "put me in my place" and write me a nasty response, go ahead. I really don't care.

Wow. What more can I say. I brought Sam my wives engagement ring from 10 years ago. Unfortunately…read moreshe had lost 2 diamonds on it and the prongs holding the diamond looked beyond repair. One of missing diamonds was the main one that she cried and cried for days about. I came to Sam and he worked his magic, mind you during the Holidays! Within a few days, Sam had the ring ready as promised and not only brought tears to my eyes, but made our 10 year anniversary celebration worth every single penny. Reasonable price and what a blessing! Thank you Sam! My only regret is not taking a before picture but dont hesitate! Go to Sam! Hes a wonderful person and has made my anniversary specially perfect! 10 stars and more are deserved!

I went in to get multiple rings resized for the first time in several years and was fairly cautious…read moreabout the process. Sam was extremely patient, helpful and kindly walked me through the whole thing even providing well informed recommendations on the resizing. He even reshaped and polished them so they look good as new. I'm extremely happy with the results. The care and expertise Sam brings is definitely worth the time and cost. I will most certainly be back as a returning customer.

David and Jacob curates, high quality Estate jewelry at reasonable prices. Their taste in jewelry…read moreis exquisite! They been in business for over 40, both are respectful, honest, dedicated to their craft, and trustworthiness. I absolutely love this business!

Horrible customer service. You can tell he only helps "certain" type of people. Avoid this place at…read moreall cost if you want to be treated fairly. I went to Sam's downstairs on 6th street and they truly treated me with respect and were able to give me a fair estimate. I ended up giving them my business. They were next in line on the yelp search and they even had more reviews to go based on. Which I'm not sure why yelp has them 2nd after this bum establishment. Hit up Sam's downstairs, great prices and great reviews. They were 3 times cheaper than the quote I got at the mall quick fix location.

If you're looking for very reasonable prices and good customer service this is the place for you…read more Came here to get our wedding bands and they were very attentive and helped us find bands that we liked and affordable. This place is inside all the jewelers in Chinatown on the second floor to towards broadway to your right. They have a variety of different rings and bands, she'll recommend what is best for you and your budget! If you're looking for something affordable and nice this is the place for you! I guarantee you will walk out of there with something you like and affordable! There are parking lots around just a bit of a walk. But it's not too bad..

Got our wedding bands here. The place is inside the plaza where ask the jewelry stores are in…read moreChinatown. They are the little store upstairs. The lady helped us find the perfect band and picked it out for us. She knew pretty much anything and everything about jewelry. My fiance's ring was perfect matching her engagement ring. I was looking for something simple and she found the perfect ring for me.

We have worked with this amazing jewelry store before when we needed my wedding ring resized. They…read morewere very polite and accommodating with our needs. We recently revisited to have the same ring (10 years later) reshaped into place as it had become warped over time. Within minutes it was back to perfect and the kind gentleman didn't even charge for me for the service. It was unexpected and very generous of them to do. Thank you for being good to us again all these years later!

We purchased our wedding bands from Prestige and it was such a pleasant experience! The shop had a…read moregreat selection of rings in different styles, and the owners were patient and thoughtful and never pushy as we considered our choices. They were able to have the rings ready in a week, and happily cleaned my engagement ring a few times. We are very happy with our rings!

A friend suggested this amazing place, and I had to check it out! I made an appointment with Chris,…read moreand I can't say enough about him! His knowledge and experience are truly astounding. He took the time to explain all my options for the perfect engagement ring for my fiancé. He made the whole process an amazing experience and showed a lot of passion in what he does. It's really rare to find someone in this business who genuinely cares about his clients and puts effort into building a relationship. I'll definitely be back for my wedding rings!

We met with Chris to get guidance on selling a diamond engagement ring, and the experience was…read morerefreshingly honest and low-pressure. He took the time to explain the market, why certain shapes are in demand right now, and realistically walked us through the different paths we could take instead of pushing us into a quick sale. Even though we didn't end up making a decision on the spot, the conversation was genuinely helpful and informative. Chris clearly knows the market and was straightforward about what made sense and what didn't. If you're looking for an honest assessment and professional insight, I'd definitely recommend stopping by.