Owner and director are beyond rude and unprofessional when it comes to communication. This school does an extremely mediocre job when it comes to providing an evaluation of your child's performance.
In the beginning, communication was great and timely. On my child's last day of school, on June 3rd, I did not receive any sort of report card or evaluation, so I asked the owner for an evaluative report of my child. She made a note and informed me that the director was on vacation, would return on Monday (request was made on a Friday) and she'd let her know.
About 2 whole weeks after my request, nobody sent anything to me or cared to communicate with me so I sent a follow up email to the Director, Amy, letting her know what I had asked the Owner, Alpa, and I informed her that I was following up on my request. She apologized for the delay the following day and said I'd have it by the end of the day. I did not receive it that day as promised. The following day, Amy emailed me to let me know that they had to contact my child's old teacher to see if she'd left any notes behind so they could prepare the report.
About another 2 weeks passed and they still didn't get me anything or care to communicate with me in any way. Several days after this, I emailed Alpa, the owner, letting her know how disappointed I was in the rudeness and unprofessionalism of Amy, as she had simply been rudely ignoring my request. She apologized for the lack of communication and indicated that they were trying to get a hold of my child's old teacher and that she'd be in touch with me shortly.
Finally, on July 29th, about 2 MONTHS after I requested an evaluative report for my child, this was the mediocre response I received from the owner:
"First off I do apologize for the delay. I did finally get hold of (name left out) and we briefly talked about (name left out). (name left out) told us that since she had a very brief time with her, she had limited time for a full assessment. We went over the basics and according to (name left out), (name left out) is very much in her age development category. Her communication was above average and she also enjoyed art projects. At this time this is the best I could get for you. Please feel free to contact me if you have any further questions."
My child attended from mid April to early June. Even if she was there for one week, she should and still could have been evaluated. I sent the below response to the owner and she simply rudely ignored me. Over a week later and she still has not responded to me. Apparently, she believes that mediocre 2 sentence "report" was sufficient".
"I really don't consider this to be an evaluation at all. In fact, I find this to be quite mediocre and unacceptable. (name left out) attended for a month and a half, so there is definitely much more she should and could have been evaluated on. Even if she was there for one week, you'd still be able to have a general idea on the social, emotional, and behavioral aspects. How was sharing, interacting with other kids and teachers/authority figures, etc? How did she do when asked to identify shapes, colors, alphabets, etc.? How were her listening skills? Did she follow instructions? How was participation? Adjusting to new situations and learning activities? Did she help with cleaning up?
Again, I do not consider what was provided to be an evaluation, and I expected much better than that."
What kind of school is this that can't even provide the most basic information on a child's development as it relates to how they performed in the classroom? And for the owner to simply ignore my email after providing such a lackluster response to my request for an evaluation is simply beyond unprofessional.
Several parents I know were considering sending their children here. I let them know exactly what transpired and they have chosen not to send their kids there. I will continue to inform parents I know about my experience here. I have emails to back up every claim I have made about the unprofessional level of communication and the extremely lengthy time frame to fulfill a simple request of getting an evaluation for my child (didn't even get one after 2 MONTHS unless you consider the nonsense the owner sent me an evaluation). read more