Jake was honest and trustworthy about the options that we had to fix our garage door springs,…read moreworked quickly, and did a great job. Probably could have charged me more!

These idiots installed a new overhead opener in 2019 and tightened the belt too much. In 2024 they…read moreinstalled the wrong springs. This led to the sprockets breaking and now I need a new opener. These folks will not stand behind their work because they are incompetent morons. Never use this worthless company.

Be aware he sold this business to A1 . They don't tell you when you schedule with them that the…read morebusiness has changed . They now charge you 59 dollars for just coming out and tried to tell us we have to pay 1,000 for one broken spring . We said that's robbery he called his boss and said oh ok 400 no warranty. We sent him on his way . Only use this company if you like to get ripped off.

Went to the gym early this morning and noticed my garage door closing oddly. Upon return home, I…read moretook a look and saw that, somehow, the J-arm had come disconnected from the door. I was able to reconnect it, but having never encountered something like this before, I wanted to get the door checked out by an expert. I called around to a couple of companies and appreciated The Garage Door Guy being able to send a tech within a couple of hours. Upon arrival, he quickly diagnosed the problem -- the opener and door being improperly installed. The technician was able to adjust the door and opener so it would work again and provided pricing options to have a new door installed. Cost to have the existing door repaired and the quote for the new door seemed very reasonable. I've found my garage door service shop, that's for sure!

If I could give zero stars I would !!! They were recommended by Angie's list. I requested a quote,…read moreand someone called to schedule an appointment. The service technician arrived on schedule and gave me an overview of the product. I informed him that I have a few people coming out, and I will get in touch with them when I make a decision. I told them to email me a quote. Within thirty minutes after he left, I got a call from the office from a very irate man who was screaming at me that his technician didn't come out and do a quote and I squandered their time because they only came out to install. I will not suggest this company they are really rude and disrespectful!!

Our garage door opener went kaput after 27 years. Called Garage doors plus, as we've had them out…read morebefore, and they were out to our house within a few hours. They replaced the opener, pointed out some other issues and repaired them and gave us a reasonable price. The men were professional, approachable and just plain nice. Cleaned up well and gave us followup information if we need it. Very impressed!

I had an excellent experience with getting garage door put in however when I needed someone to come…read moreout because I was having issues with it closing. Carl showed up 2 hours late and was completely rude, non professional and mad at the world. Not a good experience.

1st Garage Repair, 18-June-2025 & 2nd Garage Repair-Complaint, 25-June-2025…read more I have assembled over 20 of these garage doors during the late 70's and early 80's. I am a civilian construction contractor/civil engineer. I also served for 26 years as an Engineer in the Airforce and Navy and retired as a Navy SEABEE-"You think I built some stuff?" 1st Garage Repair Needed 18-June-2025 1. 16 foot Masonite core filled garage door needed to be lifted-1 man could not lift it. 2. Replace lifting cable. 3. Replace pully. 4. Replace pully clamp to cable. 5. Adjust lifting springs. 6. Test door. 1st Garage repair work not completed. 1. Adjusting lifting springs. 2. Re-Aligning door for non-working lock that worked previously before repair. Result of incomplete work. 1. Door could not be lifted without extreme strain-I am 70 years old. 2. Door slammed like a guillotine. 3. Gap on west side of door kept rail lock from locking-lifting door with come along creating unsquared door. 2nd Garage Repair- Complaint 25-June-2025 The same technician came out and was very adversarial and aggressive. Customer informed technician that the lifting springs tension did not match the original by 6 inches and that is lot of spring tension. He adjusted lifting springs by only 1 inch, resulting in increased tension on spring but still needed more to lift door without strain. Technician was extremely angry and aggressive. The customer then asked technician to repair west side lock. The Technician removed and replaced lock so door did lock but door was still unsquared and light could be seen under door. Because tension was not adjusted properly, door is still extremely heavy and drops like a guillotine. Technician started to become belligerent and increasingly aggressive and Customer told him "Its time for you to go." Had the supervisor and/or technician worked for me in the civilian world, they would have been fired. Had the supervisor and/or technician worked for me in the military environment, they would have both been written up and lost stripes.

One of the two required springs snapped, fortunately nobody was injured. IDC measured the springs…read moreand mentioned they "clamped" the broken spring so the garage door could be utilized. The next day, the clamp slipped and the door slammed down just after my daughter entered the garage. If the two car garage door did manage to fall on her, she would be severely injured and pinned by the door, until at least two people could lift the door up. I mentioned this to the receptionist and she responded with "it's a temporary fix", dismissing my concern. After looking at the receipt, it mentions "A clamped spring is a temporary repair. Due to safety guidelines, IDC Automatic will not RE-CLAMP a broken spring under any circumstance." If you state that you won't re-clamp a broken spring, then why would you even initially clamp a broke spring to begin with? By your own admission, the temporary clamp will slip. Why set this scenario up; and have the temporary clamp slip causing an approximately 600 lb door to fall on a child? The logic escapes me.

Yelp may say that this business is closed on Sundays, but the emergency work that technician Chad…read moreOlson did at my house today was phenomenal. Under-promised and over delivered! Extremely friendly guy, very insightful in explaining each step and outlining the cost for each, and the repair was done fast. Highly recommended.

My cable was pretty damaged and I needed cable repair so I was looking for a garage door service…read morenear me. Mister Garage Door Company did a fantastic job in terms of waiting time and accomplishment as well as being great in communication and their rates were pretty decent.

They came out repaired a lock on a commercial door. 90 days passed and it is broken again. Their…read morewarranty is 90 days, so we would have to pay again to just have them come look at it. They charged over $400 to put stickers on 4 doors. I would not use them again.

When our garage door spring broke, I called O&L door systems right away. We've used them before…read morewith the handful of garage door issues experienced. When one thinks about it, this door gets quite the workout and needs routine loving care. The response time was amazing and they came out the same day. A shout out to Jack, our super friendly garage door tech expert who quickly replaced the spring, lubed up the door and gave it a good physical. He offered some additional tips to keeping the door in tip top shape. Our garage door puuuurrrs now when it opens and closes. It's a happy door and we are happy customers! Well done.

I had a garage door that wouldn't open. These guys were great. The service window was 2 hours. The…read morecommunication about arrival was good. Both technicians were very friendly. The issue was explained to me in clear and plain language. And they were very efficient.