Looked up this place on yelp and realized it had five stars so it must be good. I booked appointment to get an alignment on my vehicle and sure enough they were able to get my car in to get an alignment done. It's reassuring, knowing that they had an automated service that allow you to know what was done to your vehicle. The facility was clean and immaculate. Won't hesitate to bring my car back here again. read more

The Garage - Body Shops Near Me - Burlingame, California

I had some bodywork done on my wife's car here. The service was top notch and the repair work was perfect. To the handing of my rental car, and daily communication of progress. I'll never bring my car anywhere else. read more

(Updated two days later.) My car is fixed, I had a wiring issue where my reverse camera and license plate lights both suddenly stopped working. Turns out you shouldn't slam your trunk. I had multiple breaks to the wires as a result. Howard gave me options to repair it and for the first time in months I have a functioning reverse camera again. Very satisfied (again). read more

It was a quick service. Literally in and out and on a 30 minute lunch! Made it back to work on time Highly recommend!

These guys are great. They've worked on my 14 year old Ford Taurus many times. Besides doing great work they do a great job documenting everything they've done online. This week, when my car failed a required smog check, they fixed the problem (which was expected) but they also took it to the smog check place themselves to make sure it passed. read more

Total scam, be careful if you're considering using this shop for repairs. I don't understand where all the good reviews come from. Based on my experience, the repair shop is totally incompetent, dishonest and greedy for easy cash. I brought my car for the diagnosis of a noise. The repair shop sloppily guessed the root cause without even reproducing the noise. When I tried to confirm whether they actually heard the noise before proceeding with their recommended repairs, they lied to my face that they checked and that was the only problem. After proceeding with their recommendation and spending $~1.5k fixing the wrong thing, the car is broken with the same issue. When challenged later, they finally admitted that they never reproduced the issue in all the diagnoses. When they finally reproduced the issue after multiple revisits, the shop seemed totally clueless what to do next but still dared proposing to charge $$$ for their "new guesses". In the end, they are unwilling to refund the repair even though the issue has not been fixed. There is no doubt, this is how they run the business, just to make some quick easy cash because they are incapable of getting the real job done. I don't understand why they are still in the business with such dishonesty and wrong ethics. They definitely put customer satisfaction at the lowest priority. With all the lies and incapabilities this repair shop is a total scam. For anyone reading, please stay away to save yourself from all the trouble I've been through. read more

The quality and the value of the service I get here is unmatched. I get the peace of mind that my car is done correctly and within the time frame promised. read more

The Garage has always been first class. My Ford C-Max has been serviced since I bought it. Brought it in for 12v battery problem. It was still under warranty. didn't hold a charge. They replaced it. No charge. That's why I have been a long time customer. read more

If there are any car maintenance shops worth trusting, I highly recommend coming to The Garage- Burlingame. My older sister has been a regular customer to their SF location and recently serviced her Lexus here in Burlingame. For five years, I have been hesitant to bring my Lexus IS 350 to a car maintenance shop that is not Lexus. After my past few encounters with rushed and overpriced services at Lexus (including a damage to my license plate holder I bought for $80 that ended up scratching my car paint), I decided to go elsewhere. I needed the 60K mileage maintenance done for my Lexie and the price Lexus quoted me is beyond reasonable and crazy overpriced. Here at The Garage, they offered me a convenient time and day to service my car. Howard (one of the owners) is the nicest technician. He updated me with pictures of what needed to be done on Lexie and sent over the quotes so everything is written in black and white with no confusion. The customers know the exact price to pay for the services and why those things needed to be done. I appreciate that especially when I received a quote for oil change that I do not need since Lexus Dealership already serviced that a few months prior. Howard immediately removed the oil change service fee to my vehicle and resend me a revised quote. The price I ended up paying is almost half the price Lexis quoted me for the same exact job. I am glad I decided to come to The Garage to service my car. Danny (my car technician that day) also messaged me for a follow-up. These guys truly care about their customers and vehicles. If there are any car maintenance shops in the Bay Area that should be recognized, it is The Garage. Note: New customers who check in on Yelp gets a $25 discount. Thanks Howard! read more

The Garage - Once you reach Broadway, Burlingame, you turn right and drive down until you reach this store, which could easily be missed. - Body Shops Near Me - Burlingame, California

Howard and the staff at The Garage were professional and got my SUV repaired quicker than expected! If you need any service just go down to The Garage and they will take care of you. Thank you! read more

Do not, under any circumstances, take your car here. Brought car in for standard service. Car was running fine prior. They invented a dubious part that needed to be replaced. Fine $1k cost. Immediately upon picking my car up, there is a terrible high pitched metallic scraping noise coming from it. So I have to bring it back again. Now, suddenly, two MORE parts are broken, and they want another $1,400 to fix these two. Car was fine before I brought it in, and after they work on it, part after just seem to magically break. Absolute scam. read more

I used bring all my cars for repair to go The Garage in SF downtown. I have since relocated to San Mateo area and while the SF downtown location is still within decent driving distance, I'm glad I found out they have a location nearby. This Burlingame location still provides the excellent customer service I experienced in SF location. Alice assisted with my repair on my car. She would keep in contact with me and let me know if there are additional repairs that needed to be done. Alice discussed different options of repair and did not rush me to make a decision. It's a relief knowing they are here to take care of you and your car. read more

I've had to take my truck in a few times for some warranty repair work. The Garage always works around my schedule, gets work done in a timely manner, and they are experts at dealing with warranty companies. The work is always top notch. They charge a fair price for excellent quality of work. Highly recommend this shop. read more

Howard! He is the best! I was referred here by Carmax for my extended care warranty, from the second I walked in I felt that I was in good hands. Never once did they try to upsell me, I always felt like they were being honest and thorough and I cannot express enough how much they helped me. I had a phenomenal experience and I would recommend anyone who is having car troubles go here! Words cannot express how easy they made this and how comfortable I was with them!! Do yourself a favor and look no further!! Thank u all for everything!!! read more

Absolutely the best! Fast, reliable, communicative and so efficient. They are actually honest and not push you to get service you don't need. Their online service and payment portal is so easy to use. Thank you Howard and the entire The Garage Team! read more

Great service, quality work, and reliable. I have been taking my x3 there for 4 years.

A shout out to Howard at The Garage who recently serviced a vehicle that needed tuning before being smogged, and who went the distance to figure out what was not functioning properly. He always makes sure that the repairs that are needed are done, and consistently advises us NOT to make unnecessary costly repairs when other auto shop/s would advise us to do them before necessary. He's been honest and trustworthy, so we keep coming back! We're happy customers who highly recommend this business. read more

Love dropping my car here. Highly recommend this place the staff are super friendly. They will take care of your car and show pictures of the work that they have done read more

The Garage auto service is finally in Burlingame. I've been driving to SF for their 10th and Folsom location for over 5 years now. Howard and the crew always take the best care of me, my cars and my friends I send their way. They've serviced everything from my C-Class Mercedes, Honda Civic and MR2 Spyder. And every friend I send their way ends up thanking me for recommending such an honest shop. Pros: Friendly honest service at a fair price Cons: None now that they are also on the Peninsula Bottom line: Good honest shop for all your automotive repair needs They also have a sister auto body repair shop next to their 10th and Folsom location called Spectrum Auto Body. I've used them on many occasions for repair work and it always comes out looking like new. read more

False Diagnosis ! Lack of Accountability ! Stay away from this garage ! We took our car to the garage because we heard a noise from the left front wheel. They responded quickly saying that they were pretty sure that it's the engine mount issue, and charged us ~1.8k for diagnosis and repairing. It's a bit expensive, but out of trust we paid them, and asked them if we can see the broken part after replacing(very politely). After the repair: 1. they did not give us the replaced part; 2. The issue persisted without any changes!! It turns out that they have never been able to reproduce the issue from the beginning, and those diagnosis are basically purely from wild guessing. So during the next nightmare-alike two months, we came back to this garage so some many times, almost like begging to take their staff for a test drive so that we can reproduce the issue, and finally they found the issue is from the front left wheel axle(like the very first time we told them our suspicions) - 1. They refuse to refund the first false fix. 2. They want to charge us for confirming the axle issue, for fixing the issue, and said that they have already been so nice to us that they are not charing us for the time of testing drive... The experience with this garage opened my eye - Can some one tell me how can they do things like this ??! Or is it because all the garages are like this ??!! If so what's wrong with this industry ??!! Please at least avoid this one - The Garage - Burlingame, if you can read more

Great service. They are someone you can trust .have been coming here for 20+ years. Keep up with the good work

My old Acura was having leaks and electrical issues. Howard and his team documented the problems and was able to send it to my phone for me to look over when I was at work. I was quoted a more than fair price for the quality of the work. The most important thing was their honesty, and that is hard to find in repair garages. No absurd upsell, just the facts. Totally recommended! read more

OMG! From the first call to dropping my car off then picking it up! Amazing! I'd give them 10 stars if I could. Both girls in the front were very nice and professional.... AND their prices were much more reasonable than Mercedes Benz shop and another shop in San Carlos. Thanks again! Will definitely bring my C300 Mercedes back.... :@) read more

Looking for a new place to make my mechanic for all of my needs on my jeep, Wrangler have had nothing but a pleasant experience each time I brought it in there, and if they weren't sure on some thing definitely did the legwork for me to make sure I wouldn't get haggled when reaching out to the dealer would recommend if anyone is looking for a great mechanic in the Burlingame or on the peninsula definitely give a try read more

Howard, Sophia, and Alyssa provided great customer service and helped me fix my Prius through Maxcare. No complaint and I completely recommend The Garage. read more

Exceptional service. I'll bring my Mercedes here and the dealership, that's it. I 100% trust Howard and The Garage to do the right thing, because they always have with me. Quick service, exceptional customer service, and honest billing. I've never had any questionable charges (like the kind that women get when bringing their car to some unscrupulous mechanics). The repairs they've done have held and I haven't had any issues with anything they've touched. A customer for life. Thanks Howard & staff! 10/10 do recommend. read more

I've been going to The Garage for my car repair for many years. Their service is always great and timely. The staff is wonderful, especially Howard and Alyssa. Thank you folks. I don't know what I would do without you. You're always there for me!! read more

Love taking my car here. Howard and his team are amazing. Very thorough and honest. They have always been able to take my car in on a moments notice and have it back to me well before any other place I've been to. They're efficient, friendly, and one of the best places I've been to. read more

World class service, Fair & Honest prices. I was referred by my tire shop and had a great experience! Booking the appointment by phone was easy and the representative was not only friendly but also extremely accommodating, rescheduling my appointment for same-day service!! (I originally booked my appointment a couple days out as I was awaiting new tires to arrive at another shop. My tires arrived early and The Garage was super accommodating regarding my alignment appointment) When I arrived, the reception/administrative employee was very friendly, offering an initial timeline & periodic updates (didn't need though because so fast!!). The employee also offered coffee/tea and even explained the details of my service as I am less familiar with mechanics. The service was completed promptly. Overall, the employee went above and beyond, offering a personalized and friendly approach which inspired confidence and trust. Unlike so many shops that attempt to sell unnecessary costs to the less-informed, I felt that The Garage was personally invested in my best interest. I was informed of my vehicle health and and even given recommendations to avoid a more costly future repair. Simply put, I was treated with the kind of care and respect you only receive from family. Oh, did I mention my service was in the middle of the COVID-19 outbreak? Yep. This experience has won my loyalty. read more

Rip-off! I have a 2008 C300 by MB. The estimated cost on your web site to replace the to replace a serpentine belt is: Serpentine Belt Replacement Cost for 2008 Mercedes-Benz C300 $146to$197 Estimates in this range is validated in 94010. Your site does not show the cost to replace the tensioner. I know the Manufacture said it would be a 1-hour job at $130 avg. for the belt and the tensioner. The avg. cost of a belt is $25-30 and the avg price of a tensioner is $50. The Garage in Burlingame CA quoted me a price of over $400 which is double your estimate. Please tell me what is can do to get my car back without any work do at this shop. Don't mind a suggestion to take this shop off your website read more

Everytime I go to The Garage, I always feel like I'm in good hands allowing my car to be serviced here. They are thorough and explains things very well. Howard has such great customer service and he's always welcoming everytime I give a call. Hands down the best mechanic shop I've been to. He has a customer for life! read more

No long story needed. Just get to the point! Great service with highly knowledgeable service advisers and technicians! Need I say more?!?! read more

The Garage - The only shop I trust my rides with! - Body Shops Near Me - Burlingame, California

These guys service my Mercedes, Porsches, and my vintage 66' Vette. No complaints. Howard and his team know their stuff and cut no corners. Definitely recommend. Already have to many friends whom are now patrons and agree with my experience. read more

Knowledge? Check! Efficiency? Check! Honesty? Check! Three things I look for when I want somebody to work on my car, and the garage was able to meet all my expectations. I was referred here by my mom who brought her car here to have it inspected. She was helped by the owner, David, who she raved was very friendly and helpful. I decided to give this place a try since I was driving on a basically flat tire for a week weeks. My tire pressure light would constantly come on a few days after I pumped air into my tires. I came close to closing time, but Noel and a technician were very helpful in patching up my tires before they closed. I was able to drive another week on the tire before I came back to have my two front tires replaced. (My tire tread was worn out, so the patch wouldn't last me long anyway). Noel emailed me the tires they currently had in stock and was very helpful in coordinating a time between the two of us for me to come in. The whole process was fast and efficient and only took one hour from start to finish. I would definitely recommend to those who are looking for friendly service and more importantly, honesty and quality work! read more

Having worked at a dealership before, you get accustomed to hearing customers complain about almost every aspect of a repair job like a spoiled millenial who expects everything to be under warranty because they said so.. Some customers wouldn't let you inspect their vehicle exterior for damages until you put on their license plate frame on their car... Not even the plate itself m the cheap plastic frame that is no different from the paper clip material you find in offices... Some customers think that floor mats should be covered under the same warranty your maintenance program is listed as for oil change and fluids.. and believe 40 bucks is too expensive to spend on floor mats.. Being of Viet-Chinese ethnicity, the only thing that came to mind was the Russell Peters joke about which other asian group cannot work together with Chinese people.. cause I was dealing with a real life version of that joke on both instances. When I finally made my way out of the dealership. It was more than refreshing to see how transparent the outside shop could be compared to some of the advisors who somehow kept their job at dealerships by doing the bare minimum and having a horrible time trying to keep their CSI even at C-Level.... The pricing is very upfront here at the Garage. Howard is willing to at least talk you through what could be going on and layout the different pathways that the repair may go so you would be able to know what you're dealing with up front and not feel like you're getting ripped off ... On top of that. There's no run around about *we have to diagnose it first to tell you anything"... None of that crap... If the problem isn't too complicated... He can take the time to talk you through it unless there's too many variables that could cause the issue then he may not be tell you yet then and there.. For those who grew up hearing that outside shops ONLY USE aftermarket parts or B grade parts compared to dealerships.... You"ve been lied to for too long ..if you prefer or if they can get a hold of dealership parts department.. they'll work with you on it.. Just be mindful of how much a dealership would charge you for the same repair AND same part.. Labor costs total costs here at the garage would save you roughly 30 to 40% what you would need to deal with elsewhere...and parts pricing is pretty standard 1)Had Fuel Injector + Coils done on a 2015 435i 2)Suspension, Brakes, Rotors, and Bearings on a 2000s 330 CI.. and neither car have ended up on a tow truck as often as dealership only-repaired 5 series with Drivetrain or Fuel pump issues... It's pretty comforting when you see nothing but European sports cars in the work at and they're in clean condition and they aren't all stock :) It's even more comforting to work with someone who's very transparent with what's going on and what's actually needed vs what can we charge the customer for.... For those who go to the corporate dealership still... Not All of the advisors are bad... Just some of them don't quite care as much at all.. the way Howard does with the cars he takes in here... That's the other bonus point about this place.. he is able to control the workload and allow things to be done on time without breaking promises left and right ... If your car has mods. Don't shy away from bringing it here.. it's definitely a welcomed place for it to be. read more

Howard took care of me in a last minute pinch. I needed to get a pre purchase inspection on a Nissan GT-R same day on a Friday and he was able to squeeze me in! Howard provided me with a detailed report with a follow up phone call. read more

I've been taking my car to another garage for a few years and received an outrageous quote for engine work. I am very pleased to have found 'The Garage' on Yelp. Howard who gave me a very reasonable quote over the phone for engine service on my X5 diesel and I made an appointment with him over the phone. When I dropped the car off, before Howard's team began work, he reconfirmed that I really needed the service which I really appreciated. The job took a a few hours and I've so far so good. I plan on bringing my car back for future service and won't hesitate to recommend others. read more

Amazing service from Howard. Went in for a brake change and a massive oil leak. Got it all patched up on the same day. He also gave me my future recommendation and time frame when to take care of each issue. Thanks for the quality work and service read more

I was referred here from MaxCare (CarMax's extended care) and was impressed by the work and communication. My car is a Porsche Cayenne GTS and felt it was in good hands - had to replace the heater core and AC evaporator, and blower motor. While the labor to get into those parts is extensive - requires the dashboard to be completed disassembled, they kept me abreast of the status with regular communication. I highly recommend this place and Howard was of great help! read more

I came here as soon as my check engine light came on and I'm happy I did. They allowed me to drop off the car, while I took the train to work. They kept me updated throughout their diagnostics and gave me options for a fix, without pressuring me. I appreciated their communication and they had the car ready by end of day. I wasn't even nervous about being a female in the "auto world" and their procedures were on par with other good places, since I called my cousins who are mechanics to confirm prices and procedures. Stop by if you need anything checked out! read more