This review is more about one of The Frame Shoppe's employees, rather than the actual shop, but in my opinion, employees can make or break a business. I went to the mall today (11/27) to do a little Black Friday shopping, and when I exited my car after parking in the handicap parking spot (with my handicap placard up, since I have a permanent disability), an employee from The Frame Shoppe yelled at me, "Oh yeah, you sure look handicapped." I responded and told her that I have a permanent disability and that she shouldn't judge people by the way they look. Many people have invisible disabilities, like me. She continued to roll her eyes at me and call me a liar. Not only was her behavior unprofessional, but it was extremely rude and insulting. Because of her, I will NEVER shop at The Frame Shoppe. Perhaps you should look more closely into the people you hire. read more