Lisa greeted us after we entered the store and was pleasant, engaging, personable and informative…read more She got to know us and guided us to what we were initially looking for and offered information about particular types of chairs that were most suitable to our height and size (which we did not realize was as important or relevant as it was - who knew recliners were so involved?!). She showed us just the right amount of options (not overwhelming but included size, height, rocking or not, electronic or manual features, etc.) and helped demonstrate the options of the different chairs and also helped us choose a chair best suited to our needs and a colour best suited to our decor (based on the options available). We're new to the Courtenay/Comox area and she even gave us a little helpful information about living in the area and some of the local background. As sales people go - she was perfect. Very aligned with us, our tempo, style and personality. A great experience and we're greatly looking forward to our new, very comfortable chair! If they don't have the chair you want in the colour you want, they will order it (you choose from the available options) and it will be made to your specifications. Our only regret is that we have to wait for our new comfy chair to be delivered :-)

Stopped by randomly while on holidays. Wonderful displays and extremely fair pricing. We bought a…read morenew high end Duvet and Duvet cover, some "nic-nacks" and couldn't have been treated any nicer. Kind and attentive staff made us feel our spending was valued. Refreshing to see in a small town such big city flair with down to earth vibes and feel good pricing on everything. Look forward to going back soon!!! L C Freeman (Vancouver BC)

Design therapy has a selection of home decor and fun, friendly salespeople who are ready to help!…read more They have a lot to choose from however most items need to be ordered. I didn't get anything today but I'd definitely go back!

So my first yelp review and boy, am I glad to offer it…read more I live in Vancouver, we saw a terrific 50's style kitchen table on the Anmarcos website. Called them up, got the dimensions, call back Pam at Anmarcos and placed our order. Pam kept us apprised every step of the way on the status of our order, they even delivered it weeks before the expected delivery date! Pam at Anmarcos even arranged for the table to be delivered much closer to our home in Vancouver when enroute from the factory. We are thrilled with our new table, the look, and especially the quality. Most of all, we are thrilled with the outstanding level of customer service we got from Pam and Anmarcos. Fantastic customer service is such a rarity these days so we felt it important to point our experience out.

If I could give 10 stars to this business, I would. Mark goes above and beyond the norm in terms of…read morequality, product selection and especially in customer service. This is a person who is honest, fair, great to do business with, and really ensures that his customers' satisfaction is 100%. He knows his stuff and just wants people to be happy with their purchase. I really can not rave enough about this company.

Absolutely amazing service. We have recently added a swim spa to our home. Communication was great,…read moredelivery was seamless. The team made the whole process super easy. We felt informed and love having such a great selection locally

I have spent a lot of money in this store over the years but recently ordered an item which I…read morethought was a little expensive, before ordering I checked what it would cost in Vancouver but ordered locally as I like to support the community. Well i saw the bill and said it was over $100 more than Vancouver and maybe 200 more than online. Justine said that was incorrect they had to charge a set price, she did check later and confirmed the lower pricing. Her other comment rather than being sympathetic was she should have charged me more! Really disappointed in the manner in which this was handled, customer service and social media are big today.

Rude and unfriendly. Took my wife and daughter to shop downtown and stopped in the store. When I…read moresaid we were just looking around to see if there was anything we liked, the lady was rude and stared at my wife an daughter the entire time. We are older, well dressed, and our daughter is 30. Completely rude behavior and unwelcoming.

This store has all the cool kitchen gadgets. They were one of the few places that was open for…read moreboxing day. I was a little turned off by the customer service. I get that they were really busy,however, she didn't seem interested in explaining me the difference between a Swedish Dish Cloth and a regular one. Especially if something costs a lot of money I would appreciate some sort of explanation. They get a 3 star based on the products.

I had the best massage of my life here. Michele is incredibly professional and talented. Thank you…read moreso much! See you soon.

First visit a couple of days ago. The owner was very helpful as I was a "newbie" . I had a quest…read morefor making bracelets but didn't know where to start. I got a few things and was able to grasp what I needed to continue on my quest. Wendy

Great selection but the woman serving us was rude and didn't seem to want to help her customers…read more She was condescending to my mother who would have bought a lot more if the service had been a little more forthcoming.

This company listened to all my ideas, showed up promptly and offered further information. On…read moretime, removing shoes!!, they installed the walk in tub, cleaned up, and ensured a prompt response should it be required it. The tub was perfect.. but ... now that my daughter is caring for me.... a different tub is required, and guess who will be requested to make the change? YES! PETEs ,of course!

As usual your service was amazing. We received our new toilet and 2 self closing toilet seats in 1…read more1/2 days. We had been told it would be at least a week for the seats and much longer for the toilet, thank you so much for the wonderful service.