I do not like to leave bad reviews, but my experience here was uniquely appalling…read more There was no-one there when I turned up for my appointment - the assistant eventually turned up an hour later and said the manager had had to go to a meeting. She said they had made an alternative arrangement, so took me to another flotation centre, getting lost on the way. When we got there, there turned out to be no such agreement, and they were shocked at having been asked to compensate for CRC's mistake. By this time I had wasted half a day, but they rebooked the appointment, and said I could have another one or two for free if I brought a friend and a gift for Xmas to say thankyou for the free session(s). An odd request, but anyway - I was promised that there would be no errors on my second visit. However despite this, I turned up for the rescheduled appointment a couple of months later and the centre was closed - there were works going on, and they had forgotten to cancel. This represented a further loss of a whole day, and to apologise the manager offered his book about floating, which he seemed to think was adequate consolation. He did not seem to appreciate the irony of giving a book about the benefits of a treatment I was no closer to having, but he insisted that I take it, and I eventually accepted as a gesture of goodwill from him. The appointments were rescheduled yet again, but when the time came they informed me that the works were still ongoing and that the first session wasn't possible but the others should be fine. Then when those came and I checked whether they would take place, I was simply told to watch the website. Obviously after two wasted trips I didn't feel reassured, so phoned to try and get some idea of what was going on - given that it was now over 6 months since I'd paid for the initial appointment. The manager was rude, blaming the payment intermediary ('Time Out'), saying he didn't know when the work would be finished, and repeatedly making out that I had been adequately compensated for my wasted days with his book which I hadn't even wanted. Furthermore, he insisted that their communication had been 'excellent' - despite not telling me on two occasions that my appointment had been cancelled! After saying the call was wasting his time as he had lots of clients to see - seemingly not bothered by the 1 1/2 of days of mine he had already wasted - he then sent a message saying he was arranging a refund (which I hadn't requested) for the first session. When I tried to call again to ask what was going on, the manager started shouting at me and accusing me of harassment when I simply asked what was happening with the remaining sessions. I did not enter into an argument but he then made bizarre personal comments about me, and refused to provide any details of a regulating body that I could complain to. How ironic that such an unprofessional and stress-inducing business calls itself a relaxation centre!

From the owner: City Relaxation Centre, is the place for results, not quick fixes. We work with you in the areas of…read moreyour General Wellbeing and Personal Development, through Floatation Therapy.

Signed up and paid for 6 laser hair removal sessions. The first three were by one person and the…read morenext 2 were by the owner who, I am told is not qualified!!! Didn't turn up for the 6th session despite having already paid for it.

Spent a day chasing to be told they decline my business, I called around 10.30am to book my…read morepregnant wife a float session and also a pregnancy massage, I was told I needed to speak to Dave the manager if I wanted this. Can I call in 1 hour, called spoke to Dave, who thought about it and said I will have a think and get back to you. I then phoned the NHS helpline and midwife, both said it was fine to use a flotation tank and it was recommended. I called back and told this to the manager, I was told he was busy and would call me back in a few hours. No call all day, I eventually called them at 6.30pm to be told they did not want this type of business as it was a risk to them. Needless to say I am appalled and my wife is very upset as she has been uncomfortable and was looking forward to this. I have now wasted a whole day as the manager was too busy to reply to me and he eventually turned me away anyway. Poor ethics.

Bend me shape me anyway you want me. I was searching for Yoga and found myself at Float Spa…read more A peaceful tranquil place. Take your shoes off at the door and immerse yourself. A light, bright, airy studio looking out to a garden. Lots of mats and blocks so no need to bring your own. A range of different types of Yoga classes to enjoy. So breath, breath out, enjoy!

Wonderful massage experience last night. I had a full body tantric massage with Monica , the…read moremassage was slow and tender and very sensual of course, Monica is sexy and her hands are soft... Will b back again. hope I can find one in Birmingham too....

From the owner: We have a team of beautiful masseuses provide discreet massage services to customers in the city…read more Both incall & outcall available. Service By appointment only

very bad experience. no good massage, only waisting time…read more asking price different , when you go there price will be change. if you got 30 minutes , use only 10/15 minutes

just a front for a brothel when you look at their other web page offering full service for £170…read more the girls looked worn out and unwell having to work 17 hours. would I recommend no I wouldn't. if anything I feel sorry for the women having to work in that environment