My husband and I decided to purchase a therapy spa for my health conditions. I am the type of…read moreperson who investigates any product I am going to purchase. We went to Chim Chimney, in Wenatchee, Washington, because they are the local dealer for the Marquis Spa. Upon arrival, we met Cam Mc Neill, who happens to be the owner. Cam instantly made us feel at ease and provided us with all of the pertinent information regarding the Marquis Epic. A spa is a financial expense but Cam's integrity and friendly demeanor, helped us to make the right decision for our needs. We would highly recommend Chim Chimney. Any concerns or questions you have regarding your purchase, will be dealt with in a courteous and professional manner. We can't thank Cam and his team enough, for giving us a wonderful experience. We can't wait till the new spa arrives and we can thoroughly enjoy it.

Awful experience. Do not recommend! 7 miserable months…read more First, we were sold on a product and vision (involving custom panels for our insert), that when it came time for installation, we were told was a bad idea. The whole sales process felt very disengenuous. Second, after putting in the order, we were told it would be in by Thanksgiving. However, it didn't show up for another 6 weeks and didn't ever work until well after winter (until early May). During that time, there was gas leaks (they created), major sooting, and a firplace that never worked. Finally, the seven months were filled with failed promises. In the end, the final product looks okay (definitely not great). The owner is unwilling to consider any kind of discount despite the ridiculuous nightmare that was the last 7 months. Probably the worst experience I've had as a consumer.

I have used Alpine for years on my Heat pump maintenance. Recently when the tech looked it over…read morethere were 2 major problems so I decided to replace the system. I also wanted to move the outside unit to the other end of the house to eliminate the noise in the master bedroom. Also, I wanted the next larger size to better handle the house. There was no problem with this. They quoted on 4 levels of quality ranging from $6,000 to about $13,000. I chose the Very good one as it enabled me to get a rebate from PUD and from Carrier. As usual they handled to whole thing in a professional and prompt manner. The new unit is much quieter than the old one and much more efficient. When I've had questions, the answers have always been clear and prompt. I'm very pleased with them. I highly recommend this company.

I paid them monthly for years to have twice a year maintenance visit. Three weeks after my last…read morevisit, my air conditioner quit and they told me I needed a new system. ($12-18 K estimate). The coolant my older system needed was now obsolete and illegal, I was told. What choices do I have, I asked? New system was my only choice. I got a second opinion and the other company put in a different coolant and it is fixed. Hmmm. $125 service call as opposed to $15,000. They were not honest with me.

"Good Housekeeping" is registered with the State and provides cleaning services in the Wenatchee…read morearea. "Reyna", the owner, manages a crew of experienced women who usually work in teams of two, using all the chemicals and products that represent best practice. They have been cleaning our home every two weeks for almost a year, and have never missed a scheduled appointment. On one occasion after an oven disaster and a room full of smoke and burnt tomato sauce, they restored our new oven back to NEW! Seriously, we were really impressed. Otherwise, our home is adorned in glassware, statuary, cabinetry, Tiffany style lamps, paintings and nick-nacks. When the women are done, the dust is gone and the floors shine. They usually start in the bathrooms and master bedroom, then the kitchen, and finally the living room. Lastly, they vacuum and mop their way to the front door, and bid us adieu. They bring all their own supplies and equipment, and if they have questions, they ask. No task seems too difficult, and they usually are done in short order. The secret is to do all the dishes and clear all the surfaces and counter tops before they arrive, allowing them to fully clean without being bogged down by clutter. The house is so clean we can smell it!

Wow quick same day preventative maintenance and inspection of our system before we put our house…read moreon the market. Yuri was the tech that came out and wrapped the line set on our heat pump and checked our furnace. Older system but said it seemed to be running fine.

We bought a new house and the HCAC started acting up. I found a magnet for A&R Mechanical on our…read moreunit, so I gave them a call. The line was busy all day for four days straight. I put my information in their website to receive a call back. Nothing. It's been four days. I get that it's summer and folks are busy but you can't return a call? Even if it's to let me know you're covered up and I should look elsewhere? Why have a contact form on your web site if you're not going to contact me?

I've had the pleasure of working with Columbia Cooling & Refrigeration for both my personal…read moreproperties and many of my real estate clients, and I can't recommend them highly enough. Over the past year alone, they've helped more than a dozen of my clients, as well as serviced the HVAC system at my Airbnb, where guests aren't always the gentlest on equipment. Every single time, they've been incredibly responsive, efficient, honest, and reasonably priced. What I appreciate most is that they never try to upsell unnecessary repairs or services. They take the time to explain what's actually needed, provide fair solutions, and stand behind their work. In an industry where trust is everything, I trust them completely. Whether it's a routine service call, troubleshooting an issue, or helping a client through an unexpected HVAC problem during a real estate transaction, Columbia Cooling & Refrigeration is always my first call. They've earned my confidence and continue to be my go-to recommendation for clients, friends, and family throughout the Wenatchee Valley. Professional, dependable, and honest- exactly the kind of company you want to work with.

Our HVAC was getting warm during the day & we called later in the day to have someone come out…read more They actually came out that afternoon & fixed the problem. They are so reliable, they are open normal hours & don't close early & they are always so polite & knowledgeable. We highly recommend them!!!

Juan was here for over two hours, was on the roof as well as inside and left the house and chimneys…read moreclean and clear. Would definitely use again and recommend! Well worth what he charges.

I will definitely be using Chim Chimney again. Juan was great. This is our first time having a wood…read moreburning stove and Juan took time to answer questions we had about how best to use and take care of it. He left our place clean as well.

We have had our stove pipe cleaned by Terry several times over the last five or six years. He is…read moreprompt, thorough, and leaves the stove and house as clean if not cleaner than when he arrived. He does excellent work. Tom H

Terry did a fine job a few years back. But this time around…read more(time for another sweep of the chimney) he simply hasn't responded. No one answers when I call. The voice mail is full. and no response to emails send in Oct and then now. Is there still a business??

Precision Water Jet installed a black honed absolute granite island at our house. They did a great…read morejob with the installation and even came back to reseal it after I scrubbed off the enhancer they put on. I appreciate their great customer service.

Precision Waterjet stands behind their products and their craftsmanship. We had them install a…read morebathroom countertop and it looks fantastic. Great selection of products, outgoing and professional sales personnel and the installers are friendly and competent. Excellent customer service!

I called Gale Contractor Services in Wenatchee and found them to be knowledgeable, reliable and…read morecourteous. My garage door opener wasn't running smoothly and would often retract at odd times. They came soon after I called, recognized what was causing the problem and fixed it. I will definitely recommend them to my family and friends. Thanks for my smoothly running garage door opener.

Wenatchee Petroleum recommended Gale Contractor Services to install propane lines into our…read moreall-electric home. I called 'Gale' three times (over a week) and left voicemails explaining that I wanted lines run to our kitchen stove and laundry room dryer. Carla finally called back, leaving a message that they "don't do fireplaces". I called her back and explained this was for kitchen and laundry, not fireplace. She said, "We don't do that either." I asked, "...in other words, you don't install propane lines at all? ...because Wenatchee Petrol... ..." ... [click] ...Carla hung up on me in the middle of my question! Ok, Now I Get It! 'Gale' serves contractors, not individual home owners. They've learned over time that individuals are not their target clients. Consequently, they don't have to be responsive or courteous to "individuals". Duly noted forever! My next call is to Wenatchee Petroleum, to take 'Gale' off their list of recommended installers.