James came on a Saturday with a same call to help look at some mold. He was very helpful and…read moreknowledgeable. A+ would recommend

I wish I could give zero stars. We hired James for 2 bathroom remodels and a floor install. It was…read moreoff to a rocky start when the dumpster company warned us he was on his own time schedule. He showed up at 1, 2 in the afternoon. We have two small kids and having to navigate dinner times and the day with all his supplies etc. He would never communicate. We wouldn't even know until we texted him to see what was going on all the while this dumpster we were paying for a certain amount of time sat in our driveway. He was very sloppy. He left cement and various other materials all over the driveway and side of the house. He subcontracted out the floors which are the only thing that has held up but proceeded to not put tarps down on the new floors while he worked on the bathroom. We are still finding spots of spackle he stepped on. The grout on the floor is cracking in the first bathroom he did. There is caulk all over the threshold marble. Lastly he has been back to fix the tile in the master bath shower twice. The grout keeps cracking and flaking off. We chose a patterned subway tile and he never even scattered the pattern. He put the same patterned tiles right next to each other. He started the tile from the top down which we have been told several times by other professionals that should not have been done that way. We contacted him a third time because it's happening again prior to the warranty expiring. Now he only wants to offer a 90 day warranty on his work. He does not stand by his work and has never apologized. I worked in the apartment industry for years and we still had bathrooms from the 50s with pink tile that stood the test of time. There is no reason that grout and tile if installed correctly should fail 3 times in under a year. At one point the tiles were falling off the wall and here we are again the grout is just falling off when water hits it. He blames the grout. Never his installation of the grout. He takes no responsibility for his workmanship. We paid a lot of money for a new bathroom and here we are a year later with shotty work and a contractor unwilling to stand by his workmanship. On top of all of this while he worked here he routinely took phone calls from his kids and screamed obscenities at them while in the house with myself and my children right there. Do not hire.

We hired NJ Construction to address a leak in our walk in shower. Juan the owner came and gave us a…read morefree estimate. He followed it up with a detailed email with the scope of the work and what we thought was a very fair price. His crew was able to come within a week. They completed the work on time and on budget. They even noticed some small details on their way out, and fixed it before they left. Also a shout out to Nicole who we believe is the office manager. She did a great job with the scheduling and answering our questions.Only thing left to say is Highly Recommend!

Juan and his crew were amazing. I've dealt with other companies in the past and these people top…read morethem all. Not only is the workmanship excellent but the communication was easy and immediate. I have already recommended them to a friend of mine and intend to have them back for other projects.

Jake and his team did an amazing job remodeling my bathroom they do beautiful work. Highly…read morerecommended.

Our experience with MasterCraft Home Remodeling in Toms River was excellent. We love our new…read morekitchen. It's been a couple of months since they finished it and I still can't believe how beautiful and functional it is. Jake, Nick and Mike make a great leadership team. They employ top notch craftsmen. There wasn't a single thing that I asked for that they weren't able to accomplish. I've heard horror stories about all the cabinets having scratches, etc., but every single scratch was fixed or replaced before I had a chance to say a word. Every feature was installed exactly as we had discussed. We received high quality cabinets and countertop. The job entailed knocking down a wall and starting from the studs. New walls with custom tiling, new hard wood floors, new appliances, new plumbing and electric. All of this was done for about $20,000 less than the average from the research that I've done. Jake, Nick and Mike were very responsive, even on weekends! We have no complaints. I would highly recommend.

I have never experienced a better group of workers! The workmanship is impeccable. They respond…read moreimmediately, they are neat, and they keep their word. I love my new bathroom and I highly recommend them! Joy Pollack

We recently completed a kitchen and bathroom remodel with Vaccaro Brothers. From start to finish,…read morewe were very happy working with them. Working with John, Vinnie and Marty made us feel like we were working with friends who had our best interest at heart. The communication was excellent and we felt comfortable that we were able to call on anyone of them to address our questions and concerns at any time. We never felt like any issue we brought up was too much. We appreciated the calm feeling that they had everything under control. We are very happy with the design of our new space as well as the quality and workmanship that went into everything. We appreciated how Vaccaro Brothers went above and beyond with all of the little details to enhance the final project. The crew did an amazing job and were a pleasure to work with. Our project was completed in a timely fashion and we were ecstatic with the outcome. Dana was a huge help In choosing all of the details. She was very patient as we came back time and time again to look at different cabinets, tile, hardware etc. We shopped around extensively prior to choosing Vaccaro Brothers and found them to not only be fairly priced, but an amazing value given the quality of the finished product and the service they provided. We wholeheartedly recommend working with Vaccaro Brothers!

EXCELLENT SERVICE AND GREAT JOB. I had some vents replaced on the exterior of my home. The price…read morewas really reasonable and the work done quickly and without any issues. Peter was terrific, as was my experience with their office staff who were professional and courteous. As a follow up regarding this work, there was a problem encountered. I contacted Amanda who made sure that the company continued to follow up until the problem was corrected and remedied. The entire staff was incredibly supportive throughout the process, including Darrell, who stepped in and repaired the damage with absolute expertise. It is rare to find a business that shows this level of dedication and stays in constant communication until the customer is completely satisfied. Highly recommended.

Had some warranty work done and my builder selected this company both for roofing and siding. Both…read moreefficient. Roofing folks in particular. Siding was good but they were supposed to call ahead. However both did a good job letting me know they fixed everything,

UPDATE (5/18/16): There was an issue with a pipe in the basement and Basic Basement returned with a…read moreplumber. They had to open up the wall to access the pipe but repaired it like nothing happened. This shows that they do stand by their work. The owner of the company called me and apologized for the trouble of the basement finishing, assuring me that they take pride in what they do, which is evident by the fact that they opened up and repaired a wall for no charge, something i appreciated. I've increased the rating from 2-star to 3-star for that and because all said and done, the final basement looks pretty good. --------------------------------------------------------------- Basic Basement is very basic and will do the least amount possible to get the job done and take way too long to do it. There were many issues along the way and while they responded to them, they shouldn't have happened in the first place. Our job, which began on October 26, was supposed to be three weeks and wound up being 9 weeks. Even with Thanksgiving in there, this is way to long for a simple basement refinishing. Things started poorly in September, when they sent our inspection paperwork to the wrong address. After a week of waiting for it, I contacted them and the error was discovered. They sent new paperwork and I took time off from work to drop it off at the township, only to be rejected on the spot because the paperwork wasn't signed. That meant more time to get new paperwork, which again wasn't delivered when we were told it would be. Once it was, more time off from work to drop it off. The first of many delays. The framing went well, though one day the guys had to quit halfway through because they ran out of wood. Deliveries were scheduled and I changed around my schedule for them, but then the deliveries didn't happen and that caused more delays. There were things about the job that were completely amateur. Some I pointed out, others I didn't, but had I not requested they be fixed, they would still be like that (see photos). Debris clogged our French drain and I asked multiple times to have it corrected. It took until after the trim was put on and three requests later for it to be cleared out. By that point, there was some water that came up. Where the drywall meets the stairs there were gaps that I wanted corrected. I requested this multiple times. Finally they sent over a carpenter to fix a couple issues and while I made a lot of noise about this one, he was never even told about it. Fortunately, a painter we hired separately corrected it (as well as other issues from Basic Basement). This speaks volumes about the annoying communication with Basic Basement. Any issues go through Gail at their office. Gail is not easy to get a hold of and I had emails to her go unanswered for days. Without a cell phone number, the only phone number is her office, which did not get picked up often. The company was supposed to clean around our house and barely did that. I had to tell them three times about trash they left around the house. Even after they finally did pick up some of the remaining stuff, I still had to go around and get a bunch of big stuff that they missed since my kids were touching the pieces of glass and large shards of wood leftover. Additionally, the workers left cigarette butts on our lawn and driveway. (they also had garbage sit for days in our driveway before finally having their truck pick it up. I almost would've preferred a dumpster). When the original contract was drawn up, I was going to be charged $550 for the framing and installation of an exterior door (which I also had to purchase). It turned out they did not need to frame it and instead, were able to simply cut the solid wooden door I purchased to fit the space. They also put hinges on it - all things they did for the interior doors too - yet for this one they charged me $200. I felt it was a petty charge since I would've done the couple minutes work on it myself had I known it would've cost that much. They felt differently, claiming they had told me it would still cost $200 without the framing. I don't have it in writing either way so I lose, but thought that as a courtesy and to make up for the amount of time the job took, they'd waive the charge. They didn't.

My advice is to avoid The Basic Basement Company…read more First, the company's 800 square foot/$9,999 advertisement is just a gimmick to get in the door. While the salesman was nice enough, the mathematical jiu jitso performed rapidly to explain why that price was impossible for my 344 square foot unfinished basement space made it clear no one gets that price. As I debated hiring them, I received numerous, urgent emails and calls saying I had to decide by a random date. I should have known better. I'm normally not taken in by these high-pressure sales tactics, but I fell for it. And I very much regret it. Second, the basement that was supposed to be done in 90-days took five months. Again, this was a 344 square foot unfinished space that required framing, electrical and drywall. They did not paint or install flooring. I was told they don't do flooring. Five. Long. Months. Third, the drywall guys left my garage door open. In their defense, I opened it for them and it was on me to close it. While this wouldn't have been a big deal under a normal situation, it was a big deal because when they left (never letting me know as I was working in my home office in the front of the house) they also left the door between my family room and garage wide open. When I got off a call to check on them, my 7-month-old Golden Retriever walked out of the office with me and into the family room (not unusual) ... and then ran right out the door, down the driveway and onto the main road. It took me more than 15 minutes to find him (he's fast) and another 10 to get him back to the house. Fortunately, he was not hit by a car. I called immediately to raise a little hell about this and the next day when they returned ... no apology was offered AND they did it again! I learned my lesson, though, and crated my dog for the duration of the time The Basic Basement Co. workers were at my home. Fourth, they left my basement - both the smaller space they worked in as well as the larger 900 square foot unfinished space with storage and exercise equipment - covered in lots of drywall dust. At no point in the drywall process did they cover the door to the separate, 344-sq.-ft. space that was being worked on. Everything I own down there is covered in an inch or more of dust. I'll be cleaning up for months. Also, the room itself was left a mess. The concrete floor was covered in dust and clumps of spackle. The door and door knob (both sides!) were also covered in spackle. And the last two bags of trash from their work sat in my driveway from early December until the middle of February. They also never consulted with me when decisions needed to be made during the project - the biggest one being that they decided on their own to create four different ceiling heights in this 344 sq.ft. space. I knew there would be two levels because some duct work runs through the middle of the room. But the third as created because they said that was the only way to connect the wall to the ceiling in one corner and the forth height variation was created because a single television cable wire ran across one section. They don't touch even low-voltage wires. But they never let me know this. I could have (and ultimately did) have the wire moved by a separate contractor. Instead, they had to make a second trip a week or so later to tear out some of these various ceiling heights and make it a bit more even. There were countless other issues too minor to detail individually. But the "basic" take away is I feel I paid a little too much, it took a little too long, the ability of their workers to be thoughtful and respectful of being in my home was non-existent, and the clean-up was unacceptable for what I paid. Workers showed up in some cases dressed like they were homeless (it's construction and I don't expect suits and ties, but no uniforms and literally looking bedraggled). Honestly, there were mornings when I opened my door and I wasn't 100% comfortable letting them in. I have a family to think about. They also snuck out like cats without a word and clearly weren't concerned with making sure the pieces of the project they were responsible for aligned with what I wanted or asked for. What I will say is the drywall work itself was decent (there were issues there, but nothing extreme in terms of quality) and the look of the space is good. But another contractor could have done it in less than one fifth the time and probably for a little less money. Also, I want to compliment Gail in their office. She was a genuinely respectful, responsive and helpful person to work with. I think she does the best she can with a pretty challenging organization whose workers made plain they are underpaid, overworked and not happy to be in my home or anyone else's. Stay away from Basic Basement.