I've been to a lot of Halloween Stores and Costume Stores in my lifetime but this Spirit Store is…read morethe Mother of them all. This place is huge. There's costumes for every age group. They have all kinds of cool decor and accessories for you to wear or to decorate your home for a Halloween party. If you can dream it up they have it. The employees are very friendly and helpful. They just opened a couple days ago. They have a coupon on line I'm posting. Check out their website. You have to go into the store though it's an experience in itself. I'm recommending you start getting ready for Halloween. My daughter sure is starting to prepare!

Very disappointed in Spirit Halloween. They are crooks. My son asked if they had a try on room the…read morewomen told him no. then he ask her if he can return for a refund to his credit card. she told him yes but it must be by tonight!!! So my son bought two of the same costumes just two different sizes, to go home and try on. when he went right back, after trying them on, to return them They refuse to refund my son. He spoke to the manager and he told him no as well. I called and tried to have this rectified on the phone with the main office . They also refused and refused to let me speak to ma supervisor. So they basically ripped off my son of $100. I think it is very unfair to take advantage of people especially in this day and age. I am not usually one to post this but I feel that we were not treated correctly and I ma tried of being taken advantage of. I will never be going to this store again nor ordering online. I will also be taking this to the next level.

Mars and Nikki made my purchase Easy…read more They got me my outfit Then the wig to make it over the top 70's Great selection with great staff Win - win

Back in the day they really helped me out with my son's school auction and provided a great gift…read morebasket to bid on. Lots of fun and interesting stuff there

VENUE: This iconic Shop, serving the area for at least a couple of decades, was formerly the…read moreNATIONAL PHYSIQUE CENTER GYM and later a prominent WORLD GYM franchise before becoming a massive year-round Costume Superstore.

Extremely Disappointing Customer Service and Unacceptable Treatment…read more I am extremely disappointed with my experience at Halloween Adventure in New York. What should have been a simple refund for a duplicate charge turned into three consecutive days of frustration, inconvenience, and disrespect. On October 7th, I purchased colored contact lenses, but the payment machine froze during the transaction. Following the instructions of the cashier who was assisting me, I swiped my card again and thought nothing more of it. A few days later, I checked my bank account and discovered that I had been charged twice for the purchase. On October 13th, I returned to the store to request a refund. Unfortunately, the cashier lead seemed unwilling to believe me, despite my bank statement showing the duplicate charges. She explained that she could not find two receipts showing the exact same items, claiming that the other receipt listed different colored contacts. However, the cashier who originally assisted me recognized me and confirmed that the machine had frozen and that a mistake had been made. Despite this confirmation, the cashier lead claimed she did not know how to resolve the issue and instructed me to return the following day. After finishing a long shift at my own job, I returned on October 14th. A manager assisted me but was unfamiliar with the situation. I explained everything again, only to be told that the original cashier was not working and that they could not verify what had happened. Once again, I was asked to return another day. I returned on October 16th, hoping that the matter would finally be resolved. The same manager assisted me but did not even attempt to speak with the cashier who had acknowledged the original mistake. Instead, I was told there was nothing they could do, that I was essentially out of luck, and that I had to leave without a refund. What made this experience even more upsetting was that, throughout my conversation with the cashier lead, I was repeatedly misgendered and referred to as "he" instead of "she." This was disrespectful and made an already frustrating situation even more uncomfortable. I understand that mistakes happen, and I initially had no issue with the payment machine malfunctioning. What I cannot understand is how a business can acknowledge that a mistake occurred, make a customer return multiple times, and ultimately refuse to take responsibility for resolving the issue. I have now spent time and effort making three separate trips to the store over a duplicate charge that was not my fault, only to be left feeling dismissed, disrespected, and as though my money has been taken without any accountability. I expected better from Halloween Adventure. Management needs to improve its refund procedures, staff communication, and customer service, and ensure that every customer is treated with basic respect. I hope the store takes this complaint seriously, because this was an unacceptable experience that has seriously damaged my trust in the business. Although I must say that the cashier who originally made the mistake did apologies and I am no way angered or annoyed by their mistake as we are humans and we all make mistakes, but I'm disgusted on how management treated me and disrespected me and didn't even offer store credit or any way of recognizing the customer they are disrespecting in a place that apparently is ran by gender neutral/lgbtq+ allies.

Customer service commitment. Follow up in making sure delivery is complete. Order comes as desired.read more

Great selections! Best service! Reasonable prices! What more can you ask for? Support your local…read morestores and keep them alive.

This store has the most fabulous gothic and Burner outfits including corsets and skirts. All of it…read moreso well made and beautiful. The staff spent a half hour helping me select the perfect outfit. Then when I lost a personal item they found it and kept it safe until I could get back there again. Clothes=great. Staff=exceptional!

If I could give zero stars I would. The woman behind the counter was the most disrespectful…read moreobnoxious waste of an employee. She was yelling at everyone to bag their umbrellas and then started screaming that there was a puddle of water by the door. Then when I brought it to her attention that maybe she should get a mop before someone slips she told me to go fuck myself. She should be fired. I hope the owners actually read this and realize what garbage they hired.

Love this place! They've been my go-to for 7 years, but they really came through for me during…read morequarantine- even staying open a few extra minutes so I could come get balloons for a birthday. The balloons have lasted over 2 weeks and the people were helpful and kind. Thanks so much!

I have never seen a party store or any store for that matter soo messy! Yes this store has probably…read moreeverything you may need to host parties and they have a ton of balloons to choose from but wow when you walk in its alot. The space is big just not well organized or kept.

I bought knee pads and black shorts from the sodanza and they were great. Great store with a huge…read moreselection and amazing help. Will be back soon.

This is definitely the BEST dancing store I've ever been at. Super recommend for all kind of…read moredancers Suffolk leotards, ballroom shoes and tons of skirts! The best service and stuff!!

Well stocked store didn't have what I was looking for but the store is full of nice thingsread more

I have never slapped a man with fake chest hair before, but yesterday, I wanted to…read more "Do you sell fake chest hair?" I asked the employee standing by the wigs.* He thought for a second. "Nope." "Do you have wigs that would work as fake chest hair?" "Nope." Ah, well. As I turned to leave, one of the wig packages caught my eye. It was a "Disco Kit" that included a moustache, sideburns, and a hairy chest. RIGHT NEXT TO THE EMPLOYEE. I literally had to reach past him to pull it off the wall. I showed it to him, which elicited no reaction. I wish I could say that I have rarely encountered such utter indifference, such a blatant, unashamed lack of interest in the job a person is paid to do...but it's actually pretty common in most chains. Ricky's might have a decent, predictably overpriced selection of all sorts of pre-packaged costumes, but don't expect even the bare minimum of assistance from the staff. For a better selection, and a staff that I've found helpful, try Halloween Adventure on 4th Ave. __________ *When you're not a real man, sometimes you have to pretend.

Screaming Mimi's is a NY icon! The place to come for curated vintage for the "it" girl and all the…read moreother creatures of the night! Such a well curated and fun place to be. So when Kitschy Flower announced a vintage doll live sale and holiday event at the shop, I knew I could not miss it. I gathered up some of my most fashionable to attend. We did the RSVP on line. Some last minute guest tagged along and also went to shopping. There was an array of treats and fun beverages. So lovely to see the Mickey (Mickey Boardman) and Baby Lynnie (Lynn Yaeger) did their Friday live show from the event and Cole (Kitschy Flower from Atlanta) popped in showing the doll highlights. Everyone working was insanely stylish and adorable. I could put them in my pocket. The doll fans were also dressed to impressed. I was so happy to feel the holiday energy and the creativity from the event. I knew I had to leave with a new little friend. I snagged an adorable kewpie baby. My friends found vintage clothing and jewelry that they had to take home. Everything was reasonable for what we got. Some items are more expensive since they are more rare. Highly recommend this destination spot for the NY residents but also for the tourist looking for the unique souvenir.

i came in with a ridiculous theme and they decked me out in the goofiest campiest outfit exactly to…read moremy liking. Best customer service! Amazing variety of merchandise with great selection.