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    The Execu|Search Group

    5.0 (1 review)

    Services - The Execu|Search Group

    Employment agencies

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    13 years ago

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    Gaetano's Distributors - Testimonials

    Gaetano's Distributors

    (5 reviews)

    I bought my mother a gift certificate to Secrets Salon in Bridgewater which now merged with…read moreGaetano's. The GC was for $115 and Gaetano's would only honor half of the gift certificate. What was absolutely deplorable was that fact that the woman Kim told my mother she would have honored the entire amount of the GC for her "regular" customers but because she "didn't know who my mom was" it was "suspicious"! It wasn't suspicious when I walked into Secrets to buy a gift certificate, was it? My only conclusion is that she is prejudice against perspective new clients. She treated my mom like an idiot and a child on the phone. In my opinion, Kim spoke as if she didn't need any more new customers. Amazing that a hair stylist could make you feel like a criminal because you weren't in her 'books'. My mom and I both dye and cut our hair regularly and could have been new loyal customers to Gaetano's but the way that she treated my mom ruined any chance of that happening or getting any cut/style/dye at Gaetano's. Your Loss!

    I posted a review on another platform, but given my experience today, I think it deserves more than…read moreone platform. I was a customer of this salon when I lived in Somerville. Gae did a great job with my hair. The only thing I didn't like was the receptionist. She was extremely standoffish and somewhat rude. I moved to Toms River and haven't had my hair cut for a while. Since it has gotten very long and is really thick, it is really time to get it cut. I made an appointment last week for today at 3:30 since I would be in the area most of the day anyway. When I arrived at 3:20 for the 3:30 appointment, the receptionist looked at me like I crawled out from under a rock, and when I told her I was there for my appointment, she said bluntly that I didn't have one. I replied that I wrote it down, and it was at 3:30 with Gae. Finally she really looked at the book and told me that someone "erased" it (probably her) and that I didn't have an appointment. I could, however, wait around until 5:30. Since driving the Parkway between 4 and 7 always takes forever (but I was willing to brave getting on it around 4:30 to have the haircut), I said absolutely not. This was extremely poor customer service, and I definitely will not return. I will also recommend that anyone I know thinking of going to that salon think again.

    The Execu|Search Group - employmentagencies - Updated May 2026

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