Have to support these small music shops. Victor Litz has a lot to offer from types of instruments,…read moreelectronics, lessons, used gear, you name it. I was especially impressed with their selection of ukuleles. Never have I seen so many in MD in one place! Definitely more than what Guitar center offers. They have an acoustic room in the back to try their acoustic/classical guitars. I had the chance to buy one of their used guitars at an amazing price. I appreciate the staff working with me on the price and even holding the instrument for a day when they could have easily sold it to next customer. Shows that they care about customer satisfaction more than just making a sale. I was able to spend a good amount of time trying out the instrument and they also helped tweak the intonation before I decided to take it home with me. The only few downsides I could see was some of the staff were not particularly knowledgeable about certain guitar models that they were selling, but much better than say Guitar Center. The humidification in the acoustic room basically only controlled by a residential type humidifier, so not very precise. Compared to other small guitar shops in the DMV, I don't think I would feel comfortable getting my guitar worked on here just based on the level of expertise I surmounted from the conversations I had. But a good place to buy gear nonetheless if you know what you are looking for. Parking is just a little challenging since it is in the middle of old town Gaithersburg. But in the past I have come on the weekends and there is some parking across the street at the museum.

I used to be a fairly loyal customer but cannot continue to patronize a store that does not…read moreappreciate and respect ALL of their customers. There are many better options in the area such as Chuck Levins and Bill's Music that are more welcoming and frankly have a much larger selection of instruments. EDIT - Tony, you know exactly what you did. You thought you were being funny but ended up insulting a group of people that you may disagree with, but are still some of your customers or potential customers. I do not feel comfortable doing business with companies that do not treat all of their customers with the same level of respect. I respect your right to have your opinions, but we all have choices.