This morning I received a call from office staff Liss, she was not happy with the recent review they sent me and after racing her voice at me the whole time she said if you're not happy with our service put in your notice and start looking for another place to move to, not letting me talk she hung up.
I went to the office, I said if you call me while I'm working say you want to talk to me instead of yelling on the phone and hang up without letting me talk, I'm working right now, I responded because I thought it was important, I walked away from my desk to come here. If you're not happy with my review, don't send me one.
We got into an argument, Liss was very rude the whole time, she said the bend over/ backwards to help me while I struggled to pay rent and provide resources to help me out.
I said yes I was unemployed recently, but I paid the rent, Liss laughed at me and said you didn't pay the rent, your Bishop did, I said I pay tithing and fast offerings. She laughed again, I said you can't bring that up, you can't even mention that and specially not in front of me, you're very unprofessional all 3 of you are!
Liss said are you an adult, I responded are you an adult, so we got into a yelling match about are you an adult back and forth until she got tired, Liss got up from the chair and said I can't stay here, I'm leaving. I stay in the office to talk to Bridgett the office manager and the receptionist, they complain some more about my review, I said that is my opinion if you don't like it don't send me a review next time. To this day they haven't fixed a lock since I moved in 4 years ago. A few days ago my front door key didn't work and I was locked outside of my apartment, I called maintenance 3 times as an urgent matter, they never answered and never checked on me. I left a vm at the office and the receptionist asked if I got in ok. Yes I got in with the help of my neighbor, we struggled for an hr. 1/2 and finally open but all 3 keys are not working. I requested a lock change and they changed it, I resubmit the lock order from 4 years ago, maintenance checked it and there is something wrong with the door frame. They said they would come back and fix it, they never did.
Anyway I knew nothing good would come out of it, so I left the office. Liss came outside the office and shouted "BITCH" and flipped me of. I returned to the office and said now you're in shit trouble, you called me a bitch and flipped me off so I'm taking this to corporate. Liss said she didn't care!
I called corporate 3 times, no answer. I went in person called Ann to the reception desk, she didn't come out. The receptionist said call Heather, she's always helpful. So I called and Heather came out but she said I need an appointment, you can't com in here because only employees can come in. She said I can talk to you in the lobby, so I said ok let's talk in the lobby. She said I need an appointment.
I went to my car and left a voicemail including tel. # at corporate, it's been 4 hours and they still haven't call me.
I don't recommend it. My nephew left from the apartment next door Copperwood apartments managed by the same Greystar Corporate for similar issues. read more