Subject: Formal Complaint - Substandard Workmanship, Property Damage, and Failure to Honor Warranty…read more I am filing this formal complaint against Royal Painting and Repairs and its owner, Nicholas Bradford, for unworkmanlike construction, property damage, abandonment of responsibility, and failure to honor a promised warranty. I paid $18,505 for remodeling work, including wall texturing, painting, and installation of laminate flooring throughout my residence. Nicholas represented himself as highly skilled and assured me that his work would be warrantied. The quality of work delivered was unacceptable. Before painting, Nicholas textured all interior walls but failed to cover or protect electrical outlets and light switches. As a result, outlets and switches throughout the home are now covered in texture, demonstrating a complete lack of basic jobsite protection and professional standards. This has caused avoidable damage and will require corrective work. In addition, the laminate flooring began failing within months of installation. The locking mechanisms separated, creating gaps throughout the home, and the flooring feels soft, unstable, and bouncy, consistent with improper installation of a floating floor system. The home is built on a slab foundation, ruling out structural movement as a cause. Gaps were also left along baseboards throughout the house, further evidencing careless workmanship. Due to these concerns, I hired an independent contractor to inspect the work. The contractor expressed shock at the overall poor quality and confirmed that significant portions of the flooring installation and finishing work would need to be removed and redone. Although Nicholas promised that his work was warrantied, he has failed to respond to repeated attempts to contact him and has abandoned responsibility for correcting the defects. I have made reasonable efforts to allow him the opportunity to remedy the issues, which he has ignored. Photographs documenting the flooring failures, baseboard gaps, and textured electrical outlets and switches are attached. Based on the above, I believe Royal Painting and Repairs failed to meet minimum professional standards, caused property damage through negligence, and failed to honor contractual and warranty obligations. I respectfully request that the licensing department investigate this matter and take appropriate action.

Love the outside house painting, our classroom floors, and our bedroom wall painting!! Great Job!!!read more

Taaj's response was very timely. He asked great questions, I supplied some photos via text and he…read morecame back with a reasonable quote. Unfortunately we're putting the job on hold but if and when we resume, we will hire Taaj to do the job.

Service is great and respectfully the job was excellent so yes I do recommend this businessread more

Mr Ralph is just amazing. Always right on time, keeps everything neat and clean, does extras for a…read moregreat price. Have him cutting four yards for me and we have been absolutely pleased!

The gutters you installed on our home look great! The gentleman that did it was really nice!read more

Did a wonderful job. Definitely recommend Very…read moreprofessional. Was very punctual and followed instructions to a tee

The best attitudes excellent customers cervice came and did an awesome job at my place also did…read moreextra for no cost just to help me out .. good to see they still have genuine ppl still out here I love this company and they will make it very far !!

Look no further, this is who you want to use. She helped clean a 3 bedroom apartment and did a…read morequality job. Such a great experience. Kind, hard working, and easy to work with. Thank You!

I am very pleased with this contractor. I called in a Monday needed to get something looked at but…read moreI needed someone out there that day, my husband was off from work so it was easier that way. Sure enough they where able to come out and find the problem. They were ready to start that very same day as soon as they discovered the damage I said due to the weather it was best to start the next day. We set up and time and they where here on time!! Got started on the work and everything that had to be done was at it's best. I am very satisfied. That being said I would recommend them to anyone who needs roofing fixed.!! I honestly pray I have no more roofing problems but if it comes about I would definitely call them again!