Lady running the paying window was sitting at the window facing the other way. We were waiting and…read moretrying to get her attention but she would not serve us.

I got severe food poisoning from a large regular coffee. So bad I missed an entire week of work…read morewhile I lived on the toilet for many days straight. I tried to contact McDonalds Canada to prevent others from being poisoned, however the AI automated complaint system had me jumping through hoops so I gave up since my energy levels had been brought down to about 10%. Lost just under 10 pounds throughout the week of misery and MONTHS later my gut still hasn't recovered. Went from being able to eat anything in any amount to worrying about every single meal I eat, as the "wrong" food just doesn't digest properly anymore. I just visited the doctor and he says I have IBS. Thanks for giving me IBS McDonalds. All over dirty bean water.

Ordered my usual coffee order when checking out never been to coffee spots, a latte and flat white…read more Drinks were to go so I didn't try them until I got back to the car. My hot flat white was hot. My hot latte was room temp. Guess the barista doesn't know how to use the milk steamer? The coffee was sour, not milk sour but bean sour. I can't believe I'm saying this, but just go to Tim Hortons instead. You would save so much money, and have a much better coffee.

Raw chicken. I was…read morealmost halfway through my chicken sandwich when I noticed it was raw. The middle 2 thirds of the chicken was uncooked. That was last Saturday and today is the first day I don't have dia**hea. I brought it back to the bar. Several waitresses and a manager (or owner?) came to my table and apologized profusely. They said they'd take care of the bill. I assumed they'd cover my guest as well. I was still in shock, so I didn't check my receipt. I just was my credit card receipt, and they only reimbursed my meal - I guess that's right since I didn't eat it all. They did give me 3 cookies and they were delicious. My body turned those to liquid for later evacuation. We are suffering from a serious service problem and a severe lack of resolution. I really need to learn to make a bigger fuss. It's too bad that a more vocal person that me would have gotten more out of this. Terribly embarrassing. PS: I didn't take a photo as I was busy spitting out what was in my mouth in front of my friend.

Lovely breakfast place. Home cooked meals, family run. Healthy food options and great coffee /…read morebaked goods

From the owner: We are a family Business that started in May of 2019.read more

The food is really amazing and the drinks but it is really slow to get to you overall I give it a…read more4/10

They made 3 mistakes in my 4-item order. Honestly, I'm kind of impressed - it's not every day that…read moreyou experience such grand incompetence. I ordered 2 breakfast sandwiches (egg and bacon), 1 black coffee, and 1 donut. They rang me up for 1 sandwich instead of 2. Not a problem: I walked up to the window and ordered 2 more sandwiches. Back in the car, it turned out they put cream in my black coffee. Again, not a problem: I walked back and got a replacement. When I finally got around to eating my meal, I saw that one of the 2 sandwiches had sausage instead of bacon... Like I said, truly remarkable. Bravo, Tim Hortons, bravo.

They make an excellent flat white. Not many coffee options…read morein these parts, especially great coffee.. Nice interior, worth checking out..

Super friendly, welcoming owner/family/staff, great espresso beverages and snacks (including some…read morewonderful and probably homemade vegan/gluten free options) and some fun coffee- related gifts. Cozy ambiance. Definitely your best coffee spot on the 28!

Other reviewers are right, owner is very unpleasant to be around and the baking is at best only…read more"just okay". Don't believe the hype, many items looked a week old. Their bread dough is more overworked than "Sour Jo" claims to be. Apparently she is the only person who has ever had to work hard for a living and is so tired that she doesn't have enough energy to be polite to her customers. The whole place is a big Nah!!

Stopped here to grab lunch while waiting for a minor hockey game to start. Glad we found this gem!…read moreThey should charge admission to enter the store just to smell the cinnamon buns baking. Not kidding. The bread is outstanding. They have all kinds of baked goods. My girlfriend and I ordered grilled cheese sandwiches which were amazing. Best I've ever had. They also serve great coffee. Friendly service as well. Next time I go to Algonquin Park, I'm going to swing by here for a snack and coffee. So, so good.

When this business was The Buttertart Factory, it was amazing. I'm not quite sure what's going on,…read morebut the standards have fallen drastically while the prices have climbed. It's very disappointing. For a while, I lived for their apple fritters. In May of 2024, I discovered that they no longer put apples in their apple fritters -- perhaps as a cost-saving measure. My family purchased half a dozen fritters, which turned out to be nothing but large slabs of dough with a cinnamon glaze. In June, all varieties of fritters (thankfully) appear to have been removed from the menu. The butter tarts, which once had a flaky pastry and an insanely good, buttery filling, have become worse than the generic tarts found in a No Frills supermarket. Clearly, costs are clearly being cut. Worst of all, the location (in Druro) has added an extremely pricey take-out stand. One of my friends paid a whopping 16 dollars for a chicken burger. No fries, no drink: just a piece of lettuce, a tomato, a gob of mayo and (an admittedly large) slice of fried chicken on a bun. I believe that the owners see this as an easy money grab, as they serve those commuting to Bancroft and back during cottage season. You'd think that for 16 dollars a pop for a chicken burger the owners would provide more than an outhouse to customers. You'd also hope that they'd make sure the outhouse was serviced often enough to prevent feces from piling to the rim. Nope. For obvious reasons, I will be ending my patronage of this establishment.

My son loves the cinnamon buns! Not much gluten free wise, they bring in gluten free tarts which…read moreare delicious of course just be nice to see more options. Friendly staff always.

I decided to deliberately stop in Napanee because of it being Avril's hometown. It being my first…read moretime, I didn't know where to get good java and was told by a local to go here, so I did. Service was beautiful! Walked in before closing and found the barista mopping the floors. I had flashbacks of my own at the time I was a barista mopping floors and I recall the disdain I had for customers walking in afterwards, yet there was no look of anger at all for having just walked in. She was totally pleasent and helpful in a beautifully fantastic way! Greeted me with a smile and offered me her recommendation. A coconut americano. It was delicious! Sweetened with coconut syrup and containing Oatmilk as my milk of choice, I really did crave more and am looking forward to when I will return.

Friendly staff with great atmosphere! Very good coffee…read more Enjoyed sotting in this century old building that used to be a bank.