1. The Domenick Group

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Evesham, NJ

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The Domenick Group

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - The Domenick Group

Homeowner or property

Car and truck insurance

Life insurance

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2 years ago

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People searched for Home & Rental Insurance 178 times last month within 15 miles of this business.

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American Collectors Insurance

American Collectors Insurance

(91 reviews)

I was declined by Hagerty and Grundy due to my driving history - in the past 3 years I had a not…read moreat-fault, comprehensive, and an at-fault. I called American Collectors and spoke to a very friendly underwriter, David Barris. He was really helpful (though for some reason their system wasn't working and he could not see my driving history). I have Geico right now for my daily driver and kept calling (3 times) to have my driving history sent and they kept not sending it. I explained my failed efforts and he said he would try to give them a call himself. It must have worked because I am insured now. I needed insurance in a couple days and they were able to get it to me very quickly and without too much trouble. I was very happy with the representative I spoke to - he really stood out from the other collector car insurance representatives I spoke with (Hagerty, Grundy, and JC Taylor). So far, so good. I just wish the roadside assistance was better.

I went online for a quote. That was a huge mistake. For nearly TWO WEEKS these people called, text,…read moreand e-mailed me every single day. I understand circling back with a potential customer to get them on the hook, but this was more like a harpoon. Every morning they called me! This morning, I answered the phone call to simply tell them that their campaign was relentless and overwhelming. One of their employees, Ashley was very rude and provoked a shouting match. She asked if this was my first time asking them to stop, which was I believe a tactic to put me on the defensive and lay the blame on me. That is not how you treat anyone that has actually been considering doing business with your company. Ashley should have apologized and shown some understanding. Wouldn't this crazy practice of contacting someone everyday be off-putting to most people? Yes, it would. She seemed to have no comprehension of that. After a couple minutes, I called them back to file a complaint regarding Ashley and the very aggressive strategy used on people like me who simply looked online for a quote. I was placed on hold waiting for a supervisor, but eventually I hung up after waiting a few minutes. Shortly after, a customer service specialist called me. I answered, but I could barely hear her, as there was someone yelling in the background. The agent claimed that she didn't know what I was talking about when I mentioned that the shouting in the background was competing with her own voice. It sounded like I was on the line with a remote agent, so at this point I was sketched out. Man, that was the strangest part of my entire experience. So, in a nutshell a.) They are too aggressive to get you on board. b.) Their customer service is horrible. c.) Read the other reviews. I will look elsewhere or simply stay with my current policy. There is something terribly wrong with this company.

The Domenick Group - homeinsurance - Updated October 2026

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