I have been a patient of Dr. Natalie Bornstein at Physicians Healthcare for over 15 years. PHA has…read morealways provided me caring, courteous, and professional medical services. I especially like their walk-in clinic for illnesses which don't require a doctor's services and can be handled by a Nurse Practitioner. Their hours are very convenient and I have rarely had to wait very long to be seen. I look forward to receiving services from PHA for many more years.

Dr. Benjamin Gonzalez and his staff are outstanding!…read more It is absolutely necessary to take care of your health needs, and to stay on top of yearly checkups, and when you're not feeling well. They do take walk-ins, but appointments are recommended. Ms. Jessica Hinson is one of Dr. Gonzalez's PA's, and she is amazing! She listens, and takes her time. I never feel that she is in a hurry to get to the next patient. When blood work is needed, it is convenient because they have a lab on the premises, you don't have to arrange to have it done elsewhere. They also can do EKG's if necessary. My entire family has all their health-care needs taken care of at Family Medical Associates!

I've been having a very difficult time getting a refund that was paid. Family Medicine Associates…read morehad been sending texts, emails and voicemails regarding a doctors visit that had been paid, and that I actually overpaid by $100. I pleaded with them and advised that this bill had been paid, even after I provided documentation from the bank they continued with "overdue bill " notices. I finally got through and obtained an email address and AGAIN sent documentation of checks (front and back) and finally after months was advised that yes indeed bill had been paid and that my account showed the overpayment. I was assured that I would receive my refund in a week and it's now been 3 weeks and I've yet to receive my refund. I have tried contacting them and sending emails and have yet to receive any response. I find this very UNPROFESSIONAL to say the least. So very frustrated!!

Ive being going to Eastside Medical Care Center many years and I like it. They care about the…read morepatient.

Mike Esquivel is great he took the time to listen to my concerns, and was very friendly and easy to…read moretalk to. He took explained everything so I could understand. The wait time is a little long, but I believe this is because he takes care to spend time with his patients.

The office experience was great and the staff was very helpful. The only drawback was checking in…read moreonline took a while to get the authorization code so we filled in the paper forms.

This clinic blew me away with its charm, compassion and service. I was in town briefly for my…read moreGrandfathers funeral & I accompanied my Grandmother to an appointment she set up that same morning for exceptional pain (probably brought on by stress due to her husbands death) First, the clinic is very clean, they offer coffee & offer snack to the patients by taking a little snack cart around. These people are on a first name patients with their patients & not just the Doctors, the entire staff! Once we got in to her exam room, the Medical Assistant, Jesse was taking her vitals & I told him that my Grandfather passed away & if there was anything he could do to get us through the appointment fast, it would be greatly appreciated because his services were in just a few hours. This staff sprung in to action! Jeff Taylor, the Nurse Practitioner who she was assigned to came in to the exam room, looked straight in to her eyes and sincerely apologized for her loss. He addressed her pain and distress in a professional and compassionate manor & we were on our way in no time. On the way out, she was hugged and greeted by this wonderful staff. I live in Los Angeles and can't be with my Grandmother but I'm so grateful for this caring staff & feel relieved that they care for her so well. It eases my mind like you wouldn't believe. Thank you, I know she is in good hands with you!

Dr. Borrego is a decent doctor with a friendly demeanor, but I found the wait times to be a bit…read moreexcessive. The staff is generally helpful, but a few seemed distracted during my visit. Overall, I didn't feel that my concerns were fully addressed. Wouldn't say it's a bad experience, but it wasn't remarkable either.

Dr Borrego has been my mother's do tor for many years. The staff and office on the other hand, not…read moreso great. I have left a message, still waiting for my call back. I called again, no answer. Called his other office, no answer. Hope he is aware of the horrible customer service his staff has contributed to his long hard work in heing a great doctor. I will let him know personally soon.

She used to be a great doctor, minus the horrendous waiting time. Now she has sold her practice and…read moreonly sees those who are on medicaid. She is never there now, and the wait is still long. It has happened twice where my grandmother has a true emergency and needs to be seen and she isn't there. Not that there aren't appointments, but she is out of the office. Unacceptable if you have no physician's assistant or anything. We are definately taking our business elsewhere.