It was a truly great experience. I worked with Charity and Barry. I upgraded a pair of diamond…read morestuds that a bought a few years back not from their store. They gave me a more than fair trade against my new studs and my better half is happy. I will be back for more gifts.

I cannot recommend The Diamond Factory enough. My husband purchased my engagement ring and asscher…read morecut diamond eternity band from here. I also purchased some beautiful halo earrings, a tennis bracelet, and a yellow diamond pendant to wear on my wedding day. The customer service was exceptional and all of the staff were so helpful. My husband did not know much about diamonds and they educated him and answered all of his questions. He was even able to cut the last facet of my engagement ring diamond at their on-site diamond cutting factory. I have referred so many friends here and all have had wonderful experiences and tell me what a great value they got. I look forward to making many more purchases in the future. Thanks Diamond Factory Team for being my trusted Jeweler!

Delores and Jeff are so knowledgeable. They have an amazing inventory of vintage jewelry. My…read morepartner and I came with specific style wants of art deco and 1920/30s ring and that's exactly what we walked out with! While we were figuring things out, they showed us some of their favorite pieces and that was delightful.

READ THIS BEFORE GOING TO JD ENGLISH FOR ANY REASON: JUNE 2024!!!!!…read more Dolores and Jeffrey told me they have been in this jewelry business for over 50 years. I initially went to WTC to repair my diamond ring and Dolores was kind enough to answer the phone and seemed to have good reviews online. When I walked into their store, it seemed to me that merchandise was outdated, cookies were stale, and the entire place seemed disorganized. With much hesitation, I decided to get my ring fixed with them. We discussed ring vs necklace option - but without notifying me, Dolores took apart the ring When asked multiple times about the price, I was given a range but never a set price. Online reviews said they were reasonable in price, but they quoted $600 to fix my ring, and ended up trying to charge me $680. Dolores lost my platinum band and refused to take responsibility. My platinum band was lost in their care, when I went to pick up the ring, their son Scott, who was watching the store told me that missing items happens rather frequently and that if not found maybe I can file with my insurance (this is illegal on both felony and fraud accounts) Dolores offered me about $50-150 to replace my platinum band (which I did not accept) I will end with what their son Scott English told me, "the children have been begging them to retire for years but they won't retire. It is not uncommon for jewelry and items to go missing in this store." Scott wrote a promissory note to me to restore me to whole with a platinum diamond band by agreed date (this never happened) - see below for signed written agreements Jewelry business has always been luxurious. Getting beautiful things to celebrate special occasions such as engagement, birthdays, etc. I have dealt with many jewelers but never ONE as scary and Jeffery and Dolores. There is also a lot of competition now with online and decreasing price of jewelry. Before buying any precious item, one should do proper research. However, in my case, I made a huge error in judgment with JD English and have paid in time and lost precious jewelry as a result. Go see for yourself and follow that gut feeling. Below is a response from Dolores about missing my ring in their care. She ignored completely what her son Scott had promised. And time linewise, I dropped the ring off end of May, went to pick up June 13, and they asked I give them until June 21 to find the ring in their disorganized store and as of today, June 24, zero resolution or responsibility or ownership from JD English: "1. We took the ring apart as I told you to see if the head would work as a necklace without flipping. 2. As the ring was so swoosh it was not even discussed about making it into anything else. 3. I have the price on the envelope as $630 not $680. I told Scott to charge you $600. I was hoping to be closer to $550 but my cost was more. 4. My jeweler found parts of the ring that had the stones in it but not the whole shank. I can return that portion I have and pay you the difference of the lost portion of the platinum shank. You did not give me the wedding band portion of your set, only the engagement ring. I am so sorry there was such a misunderstanding about what to do with the top portion of your ring. The cost of your new ring was much more than the cost of the lost portions of your platinum ring. I can return the portions I have and deduct the cost of the portions missing. Platinum is $975 an ounce as of today which works out to be $30.95 a gram pure. If your missing portions came to 5 grams, that would be $154.76. Plus giving you back the portions I do have. Please let me know if this is acceptable to you and your husband. Regards, Dolores English June 17, 2024"

Absolutely the best! Kamram was professional, attentive, patient and trustworthy. I received top…read moredollar for my gold jewelry and appraisals for keepsakes. The jewelry displayed is of beautiful quality some very unique pieces. This is the only place to go for exchange or purchase.

One of the nicest people I've met in Dallas, Texas. They're extremely above board and honest when…read moreit comes to buying or selling antique jewelry, modern jewelry we have an exquisite group of engagement, ring, mountings and loose diamonds so you basically can create your own engagement ring at a-coast that's affordable to you. Usually you walk into a jewelry store and they pull out maybe two trays of rings engagement rings they have the diamonds in them already so if something that your girlfriend enjoys the mounting you can't afford it because the stone that said in there is now a $10,000 stone as we are with these guys, they showed me this selection of diamonds Found one in my price, and then we looked at mountains, found a perfect mountain that my girlfriend loved I loved, and within a day I was able to say will you marry me thank you guys I appreciate all that you've done for me.

This man is incredible. He has been working on watches for years. His prices are reasonable and…read moreyou can trust him. He has a small little shop and hs recently expanded turning his little shop into a work station and taking on a storefront. He has surgical precision as he use to be a surgeon in his home country. Here he works on jewelry repair and watches. Take him anything from a ring to a Rolex, there is nothing this man cant fix. He is the James Bond of the business and he is amazing!

A friend recommended Al Momentum when I mentioned needing to repair my mother's inexpensive watch…read more I wanted to buy Mom a new watch, but her dementia demanded that we try to maintain her status quo. Although her watch needed nothing more than a new battery, Mr. Giraldo checked everything out and cleaned it up, inside and out - at no additional charge. Old fashioned service that is rarely seen these days. Al Giraldo is wonderfully easy to work with. I began working with Mr. Giraldo in 2020 while he was dealing with two business challenges that would have been my undoing. As if the Pandemic weren't enough, Al Momentum's shop in Preston Royal was ravaged by the October 2019 tornado that tore through the heart of North Dallas. While the building with his shop is being restored, Mr. Giraldo works out of an apartment across Noel Road from the Galleria, where he meets with customers by appointment in the building's well-lighted lobby with comfortable seating. My two dealings with Mr. Giraldo have been worthy of recommendation. I look forward to benefitting from his craft in the future.

I have had a few custom rings designed here and had an amazing experience with the staff and the…read morepieces themselves are beautiful, exactly what I wanted. They walked me through the entire process, made great recommendations, and were transparent about everything.

I had the best experience here today. I was here for an event and it was so much fun. The store…read moreis beautiful and the employees are amazing.

Great service, nice jewelry Highly Recommended Been in…read morebusiness for long time and one of the few jewelers in town that still can make nice hand make jewelry and fix expensive jewelry .

I happened upon Arman's while looking for a jeweler in the University/Highland Park area of Dallas…read more I needed a beautiful new watch sized down and wasn't sure where I should go. After checking out a few other stores in the area I settled on Arman Jewelry. Upon walking into the store I was promptly greeted by the owner who was attentive, professional and friendly. When I inquired about having the work done he assured me he could do it and literally within 20min the project was finished! I used the time to look around the store and see all of the beautiful and unique pieces of jewelry for sale. After viewing his beautiful selection of jewels it dawned on me that I had not gotten a price from him for the sizing. I realized my faux pas and hoped for the best. When he finished and told me what I owed I was pleasantly surprised. His price was very fair and the wait time was perfect. Next time I am in the area shopping for jewelry I will definitely start off here or should I need repairs or sizing done he will be at the top of my list!

From start to finish...a superb and personal experience. I was referred to William Nobel by one of…read moremy very good friends. Diedre, specifically, was referred to me. She is warm, friendly, welcoming and clearly enjoys what she does. Her passion & excitement for both jewels and design is infectious! I went in not knowing a THING about what I wanted for my girlfriends engagement ring. I had a family heirloom stone and wanted to design everything surrounding it. Diedre asked a few pointed questions about Erin's personality and within minutes had an amazing idea to propose. Normally I would have never even thought about the design she came up with - a beautiful hammered gold band with a gorgeous setting which allowed light to shine through the diamond. She nailed it! Erin was impressed and immediately fell in love with it - fitting her personality precisely. Diedre always followed up, provided thorough information and gave some really cool drawings of the ring design. They resized the ring free of charge and within the same day. A great experience and made any of the stress of picking the right ring disappear. I couldn't recommend her/them enough!! Thank you!!

If there were any company qualified to lead by example in the art of impeccable customer service,…read moreit would be the team at William Noble. I've had the pleasure of working with Paige Little as my go-to jeweler, but everyone I've met there has been warm, kind, and knowledgeable. Many of my friends have worked with Paige for engagement rings and they always impress. I've bought pieces for myself and never felt pressured - they give their time and expertise freely without expectation or pressure. They understand that when you're purchasing a piece of this quality, it needs to feel right in its own time. When a ring I love was accidentally stepped on and "squashed", their in-house jeweler brought it back to life beyond expectation. I recommend them often to friends without hesitation. I trust that my purchases from William Noble are some of the most gorgeous, appreciating investments I'll make and love to wear them. Highly recommend!

Friendly! I had a broken bracelet and they did a wonderful job fixing it and cleaned it all up!…read moreThank you

Has been a longtime local business. Always friendly and helpful. Have been a customer for years…read more Battery replacements, jewelry repairs, and watch adjustments. Lots more. Misti is great.