Dr. Nick is personable and down to earth. He doesn't lecture you about your life choices like some…read moreother dentists. He is calm and easy to talk to. The staff is friendly, and the quality of care is good. There's not much staff turnover, so you get to know everyone. They work hard to minimize cost, which I appreciate.

I had an awful experience with Brimhall Dentistry in St Paul and I honestly would recommend anybody…read morelooking for the most basic dental cleanings go elsewhere. Jodi on the front desk staff has been rude, cold, and passive aggressive. Jodi gets very defensive and blunt when I would verify my billing questions with her. The billing situation is bad, they add credit card fees, steep no show fees inside of 48 hours, and don't work with you on bills. Jodi is always incredibly passive aggressive that I did not partake in their text reminders, because when I did I was bombarded with text blasts. I strongly suggest that anyone who goes here double check every line of their bill. When I asked to speak directly with the dentist about my concerns, Jodi brushed me off and refused to connect me, which made the whole experience even more frustrating. With a standing disagreement on one bill, and the inability to speak directly to the owner of the business, they dropped me as a patient within less than a month of being seen. Also if you're a parent you should know they take pictures of all the kids that go to their practice and post them for anybody to see, I feel as though that is not a safe practice for the local neighborhood. The whole experience still leaves me feeling taken advantage of and completely disrespected. I would never recommend this place to anyone if they have to talk to Jodi. If you care about being treated decently and not getting nickel and dimed for everything, stay away from Brimhall Dentistry.

I've had nothing but good experiences with Chalet. They've been able to give me an estimate of cost…read morefor services, the dental hygienists are all kind and have never shamed me when life has led to gaps in appointments (hello Covid). My care has never felt beyond what was necessary, balancing medical necessity with proactive care.

Staff is amazing. I felt well cared for, very informed of everything to expect. I am happy I have…read morefound such a lovely dentist.

Long story short, money-hungry, impersonable, and immature…read more Was recommended Moldrem by my insurance provider because they testified to my insurance that they could accommodate my allergies. Scheduled an initial intake at the Lakeville location and things went smoothly. Met with Dr. Molldrem and he was keen on everyone getting 'paid what they were owed' in the context of my insurance lowballing him. Mind you, the staff drive luxury SUVs and they have TWO locations. Several MONTHS later I have my teeth cleaning and not only could they not accommodate my allergies, they never had the intent to. Furthermore, they refused to coordinate care between me and my Medical Doctor to figure out appropriate treatment based on my Dr.'s medical orders. I asked politely to receive updates within the week regarding sussing out my treatment plan and they told me to get lost. I asked for recommendations on who else to go to if they couldn't get the job done and they told me to check with my insurance (HAH!). So here I am without any of the treatments they had agreed to help me work through. I called to file a complaint and the Eden Prairie location told me that this all had 'nothing to do with their professionalism' and that 'if I was unhappy with my care I could always find someone else'. I would say that treating me like a burden because I'm not filthy rich is a professionalism issue but whatever. Don't go here unless you love feeling awful.

My experience was an expensive downward slope from the start…read more I went here for 4 years. At first it seemed procedural but it was not long until they started offering expensive services like mouth guards for night botox to stop teeth grinding. It felt like scare sales tactics every time i went in. I eventually got two new crowns after some visits and genuinely thinking they were necessary. Both of them popped out in less than a year. I called the office to see what they could do. They said I would have to pay for it all over again and laughed at me telling me there is no warranty on crowns. This was after the office people talked to Dr. Molldrem and called me back. I already got one redone and have to do the other soon. I have to pay for the crowns twice! UPDATE because I almost forgot about the random $1,000 bill i got after i thought I was all paid up because, for (1) they messed up the insurance calculation on the crowns and for (2) they couldn't figure my insurance out for the teeth cleaning (which I had) that could have been resolved had THEY not waited so long.

Dr. Gerlach was my surgeon and he squeezed me in on the same day when my dentist (next door at Park…read moreDental) told me they couldn't extract a tooth root on a broken tooth. It was a good experience, as far as oral surgery. They were a bit rude when I advised them that I had an infection in the area, as verified by Urgent Care. As if I don't know my own body? That's the reason for the lower score.

Do not attempt to go here if you have UCARE. 140 dollars just for a consultation, and that is after…read morereferral.

This is my new dentist team! I have had to get a lot of work done including 7 teeth getting pulled,…read moreeven though I was nervous the doctors and nurses made it easy. Getting teeth pulled easy? Yeah, somehow the made it happen. My insurance wasn't going to pay much, in comes Olivia to save the day and help me with a payment plan to make sure I can afford the work that I needed done. 5 stars! Thank you Olivia and Dr. Unger and everyone else there I didn't catch the name of.

Dentists are great! They run on time. Made my crowns in one visit! Very efficient, too! Nice clean…read moreoffice.

got upper denture in 2015. Dr and his staff are top notch, very professional, very friendly. Dr…read moreWilhelm visited with me explained everything and answered my questions. this is where you want to go for oral care.

I love their customer service. Their staff is top shelf. I'm happy with the outcome of my smile…read moreadjustments needed to be made but my overall experience has been good.

To give this Dentistry by Design a 1-star rating is very generous on my part. This is a horrible…read morevendor on so many levels. I obtained a treatment plan and the cost of this plan from my dentist in Florida. Since there was extensive work required the amount of this plan was very high. Before, I committed to starting this treatment, I was going to obtain two more estimates and obtain additional treatment plans. Dr. Rizvi is a dentist in my insurance network. Although I had been to this facility in the past, I was not overly impressed with it. However, in reviewing Dr. Rizvi credentials on the website, I was impressed with him. I was led to believe from his website that he could do the extractions and do the implants. I emailed Dr. Rizvi from Florida and told him I wanted another opinion and could he give me an opinion and a treatment plan. Dr. Rizvi agreed to meet with me and said this visit would be of no charge. Not only did he charge me for this visit he did not give me a treatment plan and an opinion. His solution was to make referrals to an oral surgeon for extractions and a periodontist for implants. I declined his referrals as my current periodontist would do the extractions and implants. I went in for a cleaning at Dentistry by Design. The hygienist was planning to do x-rays which I declined, and I explained to her that my periodontist had done x-rays and in the past week and that I had paid $596 for this work. I had given Dr. Rizvi a flash drive of these x-rays. She appeared to be miffed at my refusal for x-rays and asked the dentist if she should proceed with the cleaning without x-rays. She did proceed with an abbreviated cleaning as it only took 15 minutes, and cleaning usually takes about 45 minutes to an hour. I emailed Dr. Rizvi and requested that he not invoice my insurance. I explained to him that since the hygienist had done such a shotty job, I was going to have to have them recleaned. Dr. Rizvi did not call me to further discuss this matter, but he did bill my insurance company. Not only did they invoice the insurance company, but the explanation of benefits showed that they showed a tax on the service. I called the business agent and told her I did not think taxing me for this service was legal. She assured me that it was legal. I contacted my insurance company, and I was informed that I should not be taxed. I again called the business agent at Dentistry by Design, and I was told it was a provider free even though on the explanation of benefits it clearly states it is a tax. I again called the insurance company and was told that a provider fee was not legal if it was an in-network provider. The insurance company said they were going to file a complaint against Dentistry by Design. Another concern is with the appliance that was made when my front teeth were extracted. This appliance is poor fitting, and it is causing multiple sores in my mouth. In a recent visit to another dentist, she filed the appliance and so it fits better. A lesser concern is their poor communication with me. They were to call when my appliance was ready, which they never did. I had to call them and when I asked if the appliance was in, they said they needed to check and was told they would call me back, which they never did. I had to call them, and they told me it was ready, but I needed to wait to see if I could pick it up. Once again, I had to make another call about the pick up of the appliance. Another concern was bad information about pricing. I also inquired about the cost of crowns for my implants, and I was told $7,000 per implant. This seemed to be an extraordinary cost as most crowns range from $2,300 to $3000. I again questioned the fee and a different person said she thought the original quote was for a total implant even though when I questioned the first person about the crowns, I made it clear I was only talking about the crowns she gave me this very high quote. It should also be noted that my experience with Dr. Rizvi reveals that he does not do implants. It should also be noted the internet shows Dr. Rizvi as an oral surgeon, and yet he was going to refer me to an oral surgeon for my extracts. Mary Ann

I was in Minneapolis from out of town when I broke my tooth. Dr Rizvi took a same day appointment,…read moreand gave me excellent treatment. He knew exactly what to do to enable me to implant a tooth later. Both he and his staff were friendly and caring, even for a stranger like myself.

I am a long-time patient of St. Paul Dental Center and highly recommend them. Great staff and…read moredentists and easy to work with. If you live/work in downtown they are a great resource and place to find great care. No one "really" likes going to the dentist - but they are great.

My dentist, Dr. John Burnham, retired and sold his practice to these folks. I have been amazed at…read morethe high level of care I receive there. Just had a crown today, and the amazing technology they used for the temporary made the experience a whole lot more pleasant than I expected. I have been seen by Drs. Sass and Jensen, and they are both first-rate. All the hygienists and assistants are friendly and professional, also. I highly recommend!