After some extensive research and reviewing my options, I decided to work with Dr Shetty for my dental implants.
I've been seeing Dr Shetty for about a little over two years now and it's been a great trip, no regrets and only praises. It all started on great first impressions; very approachable, down to earth, no up selling and just genuine directness.
Being a person who loves technology, I was fascinated how Dr Shetty and his office make use of modern technology and their proficiency. I continue to be impressed.
When I started on my treatment, there was skeptism on how well this will go on multiple levels. Like anyone who's about to embark on the unknown had their doubts. The office was a bit out of my way, and the drive typically took an hour if not more because of rush hour traffic. In addition, work was going to throw me a curveball having me overseas for weeks at a time. Each time I walk through the office and greated by Nancy, then Dr Shetty, the shadows of doubt go in full retreat.
There are many occasions, and I've lost count, that reinforced why Dr Shetty was the right decision.
The most memorable and deeply impacting was on my third appointment, there was an accident on Highway 85 and I was not going to make the appointment. I called the office already flustered by the traffic and late to the appointment. What came next sealed the deal for me, "take your time, stay safe, we'll be here", this was already 30 minutes past the appointment time. He could have rescheduled but did not and by the time I got there, it was 1.5 hours past his office hours. We did have a good laugh about the incident afterwords. It was this level of commitment and care for a patient that resonated with me and this was early in the dr/patient relationship. Here was a doctor who cared, and in my long history with folks in a medical field, Dr Shetty is second to none.
Among other things I had advanced periodontitis; which meant bone loss and tooth delay/loss. So the treatment is not straight forward and semi-complex.
On the day of the surgery/implantation, it was definitely a marathon because of how much work was involved. But this was explained to me well in advance so I knew what I was expecting and walked into office very well prepared for the day. Except for breakfast! My jaws dropped when Dr Shetty's assistant (Michelle) offered her homemade sandwich to me because she knew I wasn't going to be eating anything all day. I was impressed and was touched by her generosity.
The operating staff included Dr Shetty, Michelle, and a visiting dentist learning about implants. They knew the day would be long, and were in for a treat. But they were always calm and reassuring through and through.
Both Dr Shetty and Michelle were very gentle and did their best to make sure I was comfortable and that was a priority for them. My mouth was a battleground for the other dentist, which made for some interesting hand gestures. :)
Care shouldn't stop after the surgery, post care is extremely important because implants is just the first step. The post care was top notch, and I'm far from the problem free poster boy. My travel schedule went into high gear shortly after surgery where I'm home for about 2 weeks before I have to get back on an international plane again. Dr Shetty's office understood my schedule and because of who they are, made some adjustments to accomodate my crazy schedule.
On one of my trips abroad, I discovered painfully one of the implants did not take. This does happen as was previously explained to me. Dr Shetty was quick to break out his keyboard and mouse, and quickly found an alternative site for the replacement and we were able to have it removed and replaced in short order.
When you're in the hands of someone who cares, you really don't have to sweat a thing. Which was and is how I feel with Dr Shetty and
the great staff at Dental Dimensions. I'm very appreciative of the fact I can eat normally now, because I LOVE food. And thanks to
Dr Shetty and his staff, I can practice and enjoy my passion again!
I am pretty sure I am not doing myself any favors by seeking competition to appointment times. But Dr Shetty and his staff at Dental Dimensions are truly exceptional and if you are looking for a dentist who cares and does amazing work, look no further. read more
