This agent has listed a property for rent in Rancho Santa Margarita. The listing has been posted…read moresince December. I have tried to contact her over 8 times and left multiple voicemails with no reply. Not one call back. I happen to be speaking to other couples interested in this property and they were told 2 weeks ago that they were no longer accepting applications and the owners are "making their decision." However during every contact with other couples she is selling them on her being their agent. The listing is still on Zillow/Redfin etc. She even told someone, who was able to get ahold of her, it is not her responsibility to remove it. It's 100% her responsibility to remove it and she has FULL power to do so as the agent.

My wife and I had a great experience working with Mary Ann Walsh during the process of buying our…read morefirst home in Orange County. She was super diligent, always available to see new listings, and very receptive to understand our needs and preferences. I would like to especially highlight her professionalism and her capacity to represent our interest and negotiate on our behalf. She took care of every detail of the long process (inspections, contracts, contingencies, repairs, etc). Her experience, commitment and human qualities are exactly what any prospective buyer needs at the moment of making this important decision. We strongly recommend Walsh Realty services and we will definitely work with Mary Ann next time we need to buy or sell a house in Orange county.

I consulted David Perez, a real estate agent of Bullock Russell Real Estate Services for a home I…read morewas interested in possibly purchasing in the mountains. I had originally met Mr. Perez when he was the buyers agent for someone who invited me to view the property they were purchasing with his help. Months later I was in discussions with a different agent and broker about selling property. I had asked that agent to go with me to a property in the mountains I wanted to view. That agent committed to following up at the beginning of the new week, and e-mailed their team members, promising one of them would contact me. Unfortunately, no one associated with that agent ever followed-up and the property I was interested in became contingent and no longer available. I continued to watch the property, and about five months later the property fell out of escrow and was relisted for sale. My experience with the agent I had been in discussions with lost my trust and confidence. I didn't feel they valued me as a potential customer for a sale, and they showed I couldn't trust them for showing me property or negotiating property. Perhaps if I had asked them to sell my car, or help me buy a car, that would of been different. But when you are dealing with hundreds of thousands of dollars into the millions, i'd have to be insane to work with anyone I can't trust. I contacted David Perez of Bullock Russell Real Estate Services since I already had his phone number, he had already helped someone I know purchase a property, and he seemed very knowledgeable when I had previously met him. To my surprise David offered to show me the property, despite knowing it would require several hours of his time, and a three hour round trip drive. He also knew, it was the only property I was looking at in California. David contacted the selling agent to request a time for us to view the property, met at the property on a Saturday, walked me through all the different areas within the property and pointed out issues that concerned him about it. He estimated it may need an addition $250,000 investment to bring it up to code and to correct several concerning issues, including a notice we found on the door from the county indicating it was in violation of several codes. David recommended not purchasing the property and explained why, and that is what a buyer or seller wants and needs from a real estate agent. Someone who is honest, trustworthy and genuinely helping you evaluate a property. I found David very friendly, eager to assist, professional, and knowledgeable. He was able to answer all of my questions about the property being looked at and saved me from making a bad purchase. I didn't buy that property and decided to hold off on property hunting while I determine what state or area I want to look at going forward. I interviewed 5 or 6 different agents and brokers so far, and I found it difficult to find one who I feel I can trust. When dealing with so much money, and something so important, I want someone I'd feel comfortable leaving my wallet on the table around if I had to leave the room. I can only speak to my experience, but I feel confident all my money would still be in my wallet if I left it in the room with Mr. Perez, or when making a decision for buying real estate.

Steve and Jeff are the best in the game. We bought our house with them 9 years ago, and just…read morerecently sold it with them. We had a buyer within the first few days of listing. The whole process was as smooth as possible. We can honestly recommend this competent team.

Run away and run fast this mike will take you for a hike. Very rude and unprofessional. Called me…read moreto sell my house in coto and when I told thank you I have an agent already. Mike started to tell me that I should go with him and kept calling. He is unprofessional and desperate

From the owner: Specializing in Coto de Caza real estate since 1993 and proudly serving all of Orange County since…read more1974, Coto de Caza Real Estate is a family-run, full-service real estate brokerage with over 70 years of combined experience and a legacy of trusted results. We’ve successfully represented thousands of clients across Southern California, helping buyers and sellers navigate everything from gated golf communities to equestrian estates. Whether you’re looking for a new home, expert guidance on selling, or a trusted partner to professionally manage your investment property, you can count on our local insight, professionalism, and personalized service every step of the way.

This is the second time that Tommy has helped us rent out the property. The previous tenant Tommy…read morefound was great and stayed with us for about 6 years. When the previous tenant moved out, Tommy helped us with the final walk-through. He examined the property, took care of the repairs with a reasonable price and did a deep cleaning to make sure the property was ready to show. With his detailed market analysis, we took his suggestion for the rental price etc. Finally we got multiple offers and it was rented in 1 week. The whole process was very smooth and worry-free! Thank you so much for all of your help, Tommy!

Tommy and Lisa were my agents representing me to sell my home. They are incredibly knowledgeable,…read moredetail oriented and always responsive. They walked me through everything and helped me make the best decisions. My home closed escrow in less than 30 days after receiving multiple offers. The offer we chose was $60K over asking price. Absolutely amazing! I highly recommend them. Thank you again, Tommy and Lisa!

Jacqueline is the only real estate person I will recommend, she is a very experienced professional…read morethat's trustworthy, reliable and very knowledgeable in the real estate world and much, much more. When my brother and I lost our parents we were left with the hard decision to make and a lot of things to do. I was in a cold dark place and I wanted to keep the home but circumstances came along and we had to sell. When I called Jacqueline she was so kind and she said she was honored that we picked her for this chapter in our lives. She has a unique way of saying things, I love it. Jacqueline got to work, she helped us every step of the way to get the house ready. When she put the house on the market at a fair price we all agreed on, it sold in 2 weeks. The last night we owned the house she surprised my brother and I with a beautiful fun dinner, with all kinds of food, cake, and everything so that the last night in our parents hone was not sad, but happy. I have never been so surprised in my life, it was magical. Jacqueline has had a positive impact in my life and I will be forever thankful for all her help. Later Jacqueline gave us each a book with our parent's picture on the front and inside pictures of the party and the home they lived in. We both will cherish these books forever. Jacqueline is a beautiful human being inside and outside, she is amazing. Sherry Ornelas

Jacqueline, In my many years of business and sold and…read morepurchased (5) homes over the last 20 years, I would like to thank you for your professionalism, level of detail, and incredibly fast turn around in the sale of my property. In today´s slow market as we are currently experiencing, where homes are staying on the market an average of 120-days you exceeded everyone's expectations by having multiple offers in only 5-days and well above market value - the neighbors truly appreciate you bringing back up the neighborhood home values. Your level of detail in regards to competitive properties, professionally marketing my home, setting a realistic price while meeting my expectations, qualifying the potential buyers, and negotiating a rapid escrow has made this a pleasurable and pleasing sale and business relationship. In addition, with the sale of my current home, I would like to thank you for finding my next home. Not only did this property meet all of my criteria, but exceeded my expectations for price of 37,000 well under market value. I also thank you for introducing me to an honest lender that got me an incredible rate much lower than expected, thanks to you for pushing me to get a good faith agreement and lock rate. You took the time to walk my wife and me through each step as well as always informing us with updates through your phone calls, emails and that great 24hr online live update status created personally for our transaction. At the end of our transaction, Jacqueline selfishly donated a percentage of her commission to a charity organization of our choice, in our name. This was no surprise to me, as Jacqueline demonstrated many kind-hearted acts throughout the entire transaction, like the wonderful, thoughtful key ceremony you gave when I walked through the door as the new owner. The food, Champaign, balloons and gifts were all very much appreciated - again another one of your thoughtful acts of kindness to make sure every moment was special. I appreciate your efforts. I am not only a satisfied client but now also a friend. Best regards Thomas Paterniti

We decided to relocate from SF to Orange County. Being long distance while looking for a house is…read morenot easy. Debra is great, she has so much extensive knowledge and experience in the real estate especially in Coto De Caza. With her network and connections, she helped us find and get the house we really wanted, and continued checking up on us through out our remodeling providing referrals and suggestions. Such an amazing person to work with. We also recommended her to a friend of ours who also purchased her investment property through Debra's help. We truly recommend her to anyone who is looking for their next home or real estate investment property to go through her. Thank you Debra

We were very lucky enough to get Debra as our real estate agent when buying a home through our…read morelender. I didn't expect to get anyone so professional and honest right away. As first time buyers, we didn't know what to expect and Debra was definitely extremely helpful in answering all of my million questions and making us feel comfortable with the process. Even in this crazy market, she helped us to find a great home within a few weeks. We were on a low deposit loan, which was hard to compete with all the cash buyers or higher deposit loans, so Debra was proactive in contacting sellers ahead of time so that we wouldn't waste our time in seeing homes that we had no chance in. If you want someone who is an all star agent, and will be honest with you along the way, Debra will definitely not disappoint. Plus she has interior design experience which has helped us make decisions on the upgrades we want to do on the home. Now, we are proud first time homeowners!

Very unpleasant and difficult to work with. Very demanding and selfish. She barged into my house in…read morethe middle of the lease to do a walk through to make sure nothing was "broken" and to check if the property is in a great condition, the house was never in a great condition. Tried to force her papers on me. Verbally threatened and gave me notice to evict me because I did not allow her in. I didn't know a tenant can get evicted for not allowing an agent in because of their family function??? That's crazy, I call this TRESPASSING!She is known in our South OC to be very annoying and selfish. I know what I am entitled to and I am entitled to "quiet and peaceful living" (also on the lease). I would never recommend her to anyone. PEOPLE HATE HER IN THIS NEIGHBORHOOD.

Myrna held an open house for a rental I toured and was extremely interested in. During the tour, I…read morefound her to be a bit condescending but overlooked it due to the fact that I really loved the property and chose not to react to her poor customer service and lack of friendliness. I submitted all of the information she required to be considered one day later via fax. 2 days later, I followed up via telephone and left a message asking that she let me know either way about the property. 3 days later I followed up via email. Tomorrow will be one week. I still have not heard. However, the property has disappeared from all of the home advertisement websites. Obviously, it's been rented out. Apparently, she is the owner and operator of this company. In my opinion, she's not very nice or professional. I would not recommend working with this company. I guess losing the property I really wanted and fell in love with was a blessing in disguise.

Stacy Feltman recently helped us to purchase our home. We chose Stacy because she is not only very…read moreknowledgeable but has a way of making people feel valued. She also makes sure that everyone stays the course during Escrow so that all deadlines are met and everyone is satisfied. Thanks Stacy for all your patience and hard work!

My friends in AI say that "the saying 'Don't do business with friends' is a common piece of…read morebusiness advice stemming from the potential for conflicts and strain on friendships when mixing personal and professional relationships. While some successful businesses are built on friendships, the risks associated with this approach are significant. These include disagreements over money, roles, decision-making, and unequal contributions, which can lead to resentment and damage the friendship. " I am here to challenge that. I needed experience, tenacity and results and that is what I got. Friendship was the cherry on top and if anything, just made a scary process easier. Knowing you are responsible for a parent's portfolio and future is at times lonely and overwhelming. Stacy and Team made the process efficient and easy. Thank you, Stacy, for your professionalism and respect during this experience.

Joe is one of the best and down to earth realtor I had the pleasure to work with!!! Our clients…read morefelt they had no chance because there were multiple offers and some were all cash. However, Joe took a chance on them because this was a family who have been trying to buy for almost 2 years but no luck. I highly recommend working with Joe and his team. They are communicative, understanding and humble. Thanks again for everything guys!

Joe and Heather made finding the house and more important getting it easy! When hurdles came up…read morealong the way they had all the solutions and got us the house of our dreams. Sent two other friends who were using other agents with no luck to them losing house after house .... One is in his new house and the other in escrow. Don't just count on my review. Meet them and you'll see!