The venue was very nice. I had a really good time at our event. With that being said, everything else could have been a lot better. We were not provided the number of chairs and tables that we paid for. When we went to view the venue after paying for the deposit, the room was dirty from the last event. There was food all over the floor. Prior to getting into the building, we were waiting past the scheduled time we were supposed to meet. I think the worst part was the process of paying the security deposit. I didn't really feel comfortable with their method. We had to get a money order, but instead of filling it out, they had us leave it blank, sign the bottom, and put it in an envelope. I've never heard of anything like this, and we were worried that somebody could just put their name on it and take the money. When we got it back, the envelope was open. Both times we dropped off the deposit and picked it up, we were waiting for so long. We ended up going to someone's house to drop it off after waiting. And picking it up was worse. My mom picked it up for me, and she was waiting on her for an hour and a half to pick it up. My mom was supposed to go pick up my brother from school after picking it up, and she asked her to go get him and "double back" and she would meet her back there at 6. Gas is over $5 right now and she doesn't live near the place she had to meet her. And my brother's school is not close either. My mom was back there at 6 and she was not. She hadn't even left and my mom was very upset. I was trying to talk to her and she left her work phone with her children. So i was talking to them trying to figure out what was going on. She finally arrives at the office, sends her young son to the car with the deposit, and left. She didn't apologize to my mom, which she should have considering what she just put her through.
So I said all that to say that the venue was acceptable. But the person we dealt with was very unprofessional and we will not be using their services ever again. read more