Cancel

    Open app

    Search

    The Cruise Expert

    5.0 (2 reviews)
    Closed 9:00 am - 9:00 pm

    The Cruise Expert Photos

    You might also consider

    Recommended Reviews - The Cruise Expert

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Travel Services 1,170 times last month within 15 miles of this business.

    Verify this business

    Goway Travel - Goway Head Office in Toronto

    Goway Travel

    1.7(26 reviews)
    1.3 km

    My family has used GoWay travel agency for several years now. We use them only for international…read moretravel as we feel they can obtain better results much quicker than we can with better cost efficiency! They use destination specialists for countless different countries! We've traveled to nearly 20 different countries in less than 7 years and typically have had few to NO issues with anything arranged through GoWay. Then most common issues we've experienced have been due to Mother Nature not cooperating on the specific days we had outdoor excursions booked. However, that's nothing that the travel agency could have controlled. Each specialist that has been assigned to us has always been well organized, thorough, knowledgeable, communicative and timely! Even if our assigned specialist is on sabbatical, we have always been temporarily assigned to someone else to cover any of our questions in the event of a random issue or accidental mishap. We, WITHOUT QUESTION, highly recommend this travel agency! Can't wait to plan our next vacation with them!!!

    Traveled to Thailand Dec 2-14 2025 on a custom made trip with 2 others (total 3)Transport to…read morehotels/ airports were never on the correct time, usually late. Went to check in for the morning flight to Phuket( was unable)!Called Go Way and explained our situation. At that time we ask them to check us in, which was 24 hours before our flight. Morning arrived and the local guide phoned our hotel to there was no flight. And asked us to go to the airport early. Once at the airport, we were notified that there was no flight to Phuket. at that point we were on our own. Local guide helped us get a van to Chiang Mai, which was a 3.5-4 hour ride on a road under construction.Once at Chiang Mai airport, each of us ran around, trying to find a flight to Phuket.After checking 3 airlines was able to find 3 flights to Phuket.Unfortunately the flight left 9 1/2 hours later. Nowhere to put our luggage, by this time we had already travelled for a month. So there we are in an airport holding onto our luggage. we finally boarded the flight to Phuket at 9:25pm.Arrival at 11:25 pm,travel by van to hotel . Arrived at the hotel 12 hours later than we were told.Lost a full day at the hotel. All expense and stress we experienced on a custom designed trip. Everything was to be taken care of by this company. This happened on December 10.2025. we have been waiting over six months.Finally received a refund for the cost of van to chiang Mai and flight to Phuket.Go Way offered us $144.00 for the stress and inconvenience of being stranded. Phuket, which was to be some R&R four weeks being away. Lost my day at the pool. I've reached out many times to customer service with no reply. Everyone always seems to be vacation I phoned customer service for the month of February. for the vice president, Marlaina Jankowski to please return my . My travel colleague was on the paper trail with emails to Jason Stratford in May. Apparently.this was forward customer service, where it has come to a stop once again. I have done a fair travel in the last number of years. I would never recommend this company,Go Way. I'm very embarrassed that it's a Canadian company. I am going forward with my complaint ladder, Better Business Bureau. I have prep documents of all the expenses and the original booking.

    Photos
    Goway Travel
    Goway Travel

    See all

    Cruise Holidays of Lawrence Park

    Cruise Holidays of Lawrence Park

    3.0(2 reviews)
    1.3 km

    DON'T WASTE YOUR TIME! I sent an email asking for help regarding a first time cruise vacation for a…read morespecial occasion. The first email I got back was 3 lines, which ended with "Before I start, Are you working with any other travel agency offices". You wont help me unless if I want to compare prices?. Already a bad start but I hoped I was wrong... I wasnt. I was given minimal information, and I mean minimal - I got the boat name, a couple dates but all for the same cruiseline and prices which did not indicate if they included taxes/fees. That is less info then what I would get online. I had to make a request for more information about the boat, prices basically everything, for which I got a one or two line answer. I ended up doing all the research anyway and found a better deal elsewhere but when I notified the agent, she had the nerve to email me a nasty pouty response "I spent a considerable amount of time checking prices for you. My advise was given and I am sorry you did not see the value of using our professional services" Dont waste your time and apparently wasting their time is their primary concern. I dont know why they would bother being open for business if they are so unwilling to do the basic job.

    Roy helped us tremendously with planning an Australia, New Zealand trip. So many little details…read more that made things go smoothly. Especially the airport pick up at Sydney to hotel. A real bonus was the hotel to ship pick up that included an expedited loading to our cruise room. Picked up at 11:15 am and by Noon in our room and off to lunch. This was our first experience with both Roy and Cruise Holidays of Lawrence Park It will not be our last. Fred W Strickland

    Photos
    Cruise Holidays of Lawrence Park
    Cruise Holidays of Lawrence Park
    Cruise Holidays of Lawrence Park

    See all

    Explorica

    Explorica

    2.0(4 reviews)
    1.7 km

    I actually first made a review to the Boston, MA location, however I decided to correct this to the…read moreright location. So I copied and pasted from there. I found the tour guide to be very unprofessional towards our group, but mostly me. We were a group of 20 students and 6 adults. The tour guide was very rude, and would snap at people if they asked a question. I felt that she targeted me, every time I would make a suggestion or make comment she abruptly told me to stop talking and that shes talking (even though she was not) My biggest issue was the fact that she said negative thing to one of my friends and colleagues and then tries to justify it by saying she had to many things on the go. I sent in a complaint about her to both her and the company, I received back a blanketed apology from her not even addressing my complaint. I replied back and the company said I need to step back and they will investigate. Nothing done yet, never heard anything back in a week. Clearly they have no intention of looking into the issue. As for the trip itself, was pretty good. Found it to be a little fast pace to really enjoy it, but did get to see more. Had mixed feelings from the students. I personally think that having a little less activities through out the day so to spend more time at a given spot and lengthen the trip to accommodate would make an improvement. I would strongly urge people to look else where. There are better company out there doing the same thing. Since the initial review, I have been in contact with customer service and sales rep, absolutely nothing has been done, and clearly shows nothing is going to be done. PLEASE don't support a company that once they have your money, they don't seem to care.

    I have been using Explorica as our travel consultant for all International Travel tours that are…read moreplanned for our students. They go above and beyond to accommodate our needs and they understand the importance of the travel as we live in the Northwest Territories and it has its challenges. When I am on tour, the guides have all been amazing and truly know how to work with the students and the adults, providing tidbits, knowledge, fun, flexibility, and most importantly, patience. If any glitches arise, Explorica will do its best to smooth it out and I do appreciate all they do. I have been using Explorica since 2001. Jacquie

    The Cruise Expert - travelservices - Updated August 2026

    Loading...
    Loading...
    Loading...