We've had such a wonderful experience with Grace Senior Living. The facility is beautiful, always…read moreclean, and has such a warm, welcoming feel the moment you walk in. What really stands out are the activities--there's always something going on, and it's clear they put real thought into keeping residents engaged, active, and social. My mom genuinely looked forward to participating and always had something fun to talk about afterward. Most of all, the staff is incredible. Every single person we interacted with was kind, patient, and truly caring. You can tell they don't just "do a job"--they really care about the residents and treat them like family. My elderly mother was very happy during her time there, and as a family, we felt so supported and at ease knowing she was in such good hands. I'm very grateful for all the amazing people at Grace Senior Living and everything they do every day.

My dad was in Grace Rochester for almost a year. He was so loved and cared for. The caregivers…read morewere so attentive to him and anticipated his needs by getting to know his habits, likes and dislikes. The food was a wonderful balanced meal and so much healthier than the microwave dinner he was eating at home. The clinical managers were so helpful when he had a health concern. They are so busy and have so many residents with constant interruptions throughout the day, but they make you feel like your loved one is priority. The activity team was incredible with getting him to activities that he liked and encouraged him to try new things. He had a new outlook on life with something to look forward to daily instead of being in his home where he did nothing and very few people to talk to. I also want to say that the sales and management team was great in helping us acclimate and understand the whole process of his transition. Overall, I was very happy with Grace and would recommend it to anyone who is looking for a loving, caring environment for a lonely loved one who says they don't want to leave their home. Trust me, it is a great decision for their spirits, happiness, and overall wellbeing.

My experiences at Bellbrook assisted living are always met with great satisfaction. The staff is…read morealways approachable and have the residents best interest in mind. Director Tracy Price has a wonderful open door policy with everyone and is greeted with a smile. She is attentive to both the residents and family. Provides hands on care to insure everyones needs are met!

This is not the place you want your elderly family member to be for rehab. My 94 year old mother…read morewas there after a hip fracture, surgery, and a 10 day hospital stay. Prior to her fall she was able to walk with a walker. After 10 days in a hospital bed, she was very weak and barely able to stand. The Bellbrook rehab staff was not very patient with her (despite saying it could take up to a year at her age to recover from her injuries) and after a week decided that she was fearful and unable to stand or walk. She is now totally wheelchair dependent. After being at Bellbrook for 3 weeks, she was told she had to be discharged - despite insurance authorizing her to stay for another week! Discharge planning was abysmal. The care is safe, but not family centered. They do not include the family at all, insisting that family members leave the room, "while they provide care". I suppose if you would like to drop your loved one off and not be involved with their care at all, this would be ok, but it was not ok with me.

My grandma really enjoys the hospitality and she loves the pickle ball and in bingo! We love the…read morefriendly environment and it's very easy to navigate around. All the staff is very helpful and caring and she really enjoys the Sunday morning buffet fun! She is many wonderful men!

Excellent wait staff. Top notch customers. Drinks are unique. Like being on a cruise with smooth…read moresailing.

I am very pleased and grateful for the care my mother has received at American House…read more Dee Jones has treated my 93 yr old mother with tenderness, sincerity and professionalism. Dee is a great asset to this facility.

From the owner: Located in Rochester Hills, MI, American House Hampton Village is a premier Assisted Living and…read moreMemory Care Facility offering compassionate care and best-in-class services. Our dedicated team provides personalized assistance to ensure the well-being and comfort of our residents. We are committed to enhancing the quality of life for seniors in the Rochester Hills area. Our focus on dignity and respect sets us apart as a trusted provider of senior care services in MI. With a range of amenities and activities designed to promote social engagement and overall wellness, American House Hampton Village offers a nurturing environment where residents can thrive.

The best senior care facility! Outstanding services and great staff! They will accommodate all…read morelevels of care and will work with you to meet the needs of your loved one.

From the owner: Family owned and operated business. Licensed by the State of…read moreMichigan as a memory care facility. Best option for long and short term care for seniors.

My mother-in-law has been living at Pomery for six months now and I think the facility is amazing…read more Very clean very attentive. They keep an eye out for all their patients. They're treated very well very happy here.

If I could give this place less than one star I would have. The only reason for one star is to give…read morepositive feed back to the OT and PT department. My sister who has ALS was brought here from the hospital based on a social worker recommendation as a good place to rehab after breaking her ankle. While PT and OT worked within her physical limitations no one ever knew when they would be coming. There is no schedule or feed back unless you happen to catch them with resident The nurses were pathetic. Of the 3 weeks she was there I can only count one instance where the nurse extended any hands on care to her. That nurse was a midnight shift nurse who had 30+ years of experience. Nurses distributed medication only and not in a timely manner. If meds were ordered for morning it was not unusual to receive them in late afternoon or not at all. Multiple times pain meds or regular scheduled meds when ask when she would receive them was answered with the "I'm busy and I'll try to get to her soon" Aides were deplorable . My sister was told many times to not ring for help between the hours of 4-6pm as they were too busy handing out trays and feeding people. With my sisters ALS somedays her arms could not move to feed herself. On those days her food tray was left on table with no help in sight. There was actually one aide who cried the whole time she gave my sister a bed bath - seriously wept. Call buttons go unanswered for an hour or more. Aides will come into room ask what you want and then leave for 2-3 hours. Honestly they would only help if family was standing there demanding help We had to hire people to come daily to help my sister with simple task and so that person could get help from staff for my sister and feed her. There was at least 4 residents who had outside help come in. If we would of known that they were not family members while touring that would of diverted us to another rehab facility immediately HUGE RED FLAG Up until my sister broke her ankle she was able to walk a few steps and sit in wheelchair due to her ALS It was her hope that this facility could help her learn how to transfer to wheel chair and hopefully her ankle would heal while there. None of that happened. Without outside help and occasional help from OT or PT she would of sat in bed 24/7 We brought these issues to the assistant director of nursing attention and she actually witnessed personally the deplorable condition my sister was left in after the aides put her in bed without having her breathing machine on, the tray table across the room so no access to call button or water and dirty linens left on floor Her answer was to hand the family a complaint form Don't be fooled by the staff schedule in front lobby- it was infrequent that people scheduled were actually there Terri the corporate person who toured us before admission told many lies. She had no knowledge of staff to patient ratios and answered many questions with "I'm just filling in here and don't know how it works in this facility" We should of ran then . Don't let the nice surroundings fool you if you want your loved one to heal and be cared for in a human way.

Beware of high ratings that are written by employees of a facility/business, many not even…read moreadmitting to being employees in their reviews. My father was a resident of this facility for over 5 years..3 1/2 years in independent living and 1 1/2 years in assisted living. The independent living "side" is fine, a pleasant community with very nice and reasonably priced senior living apartments. The assisted living "side" was a living nightmare for pretty much the entire time. Full disclosure..My Dad is a dementia patient and a difficult one, but as I have since learned not all that unusual. There were pockets of excellence in the staff, but Waltonwood was never able to provide suitable and consistent care for my Dad in the time that he was there. We needed to hire outside caregivers to assure that he got showered and dressed. In his final months there, as his condition deteriorated he would spend days in his own excrement. The overall management philosophy is rooted in a lack of knowledge and skills to deal with this type of patient. Instead of either stepping up to the issues or asking my Dad to leave, they continually blamed my Dad or me for the lack of care. My parting view of this facility as my brother and I packed up and emptied my Dad's apartment for the better part of the day was at least 4 "caregivers" who sat in a lounge area and did not even look up from their phones for hours...guess they are supposed to sit and wait for residents to ask for help???

Our mother has been a resident at Waltonwood for a few years in the independent living side. She is…read morevery happy there, met nice friends and there are always a lot of activities she can participate in. We were very concerned she would be unhappy moving from her home, but to our delight, she is having a lot of fun with so much to do! The bus will even drive her with in 10 miles for appointments or to go to a relatives home. I have had a wonderful experience with the sales , management staff as well as the front desk and bus driver, and nail and hair salon experts. All in all , I recommend this facility!

I moved here a month ago and it's been an awful experience…read more The unit was filthy: urine and feces all over the toilet. The toilet itself was unflushed. Grout was all over the floor, the bath exhaust fan was crammed with dust, the front screen door wouldn't close. The bedroom door plate was installed too high, and so the bedroom door wouldn't close. The hot water was off, the shower was hanging, unattached to the wall mount. I mad 3 calls to maintenance to have my "running" toilet fixed. They never fixed it. A week later, I went to Home Depot bought a toilet repair kit and had it fixed in 5 minutes. The heat in the unit stopped working. I called the so called "manager" Mimi who said she'd put in a work order. Mind you, it's winter in Michigan and "no heat" is considered an emergency. When I left in the morning the temperature inside was 67 degrees. When I returned around 4:30 pm, the temperature was 64 degrees. I called the office, no answer. I left a voicemail and explained it was an "emergency." I called back, she hung up on me. I went to the office in-person, where she stammered excuses. I told her I'm totally fed up with this place. DO NOT MOVE TO AMERICAN HOUSE VILLAS AT ROCHESTER HILLS.

Looking for a place for your family members is difficult and this staff and facility was beyond…read morefriendly, clean and professional. Rebecca went out of her way to make us feel special and the follow up was hard to beat. She came to our home, made sure each need was met and treated us like family. The residents all seem happy and healthy. This was a very comforting place and so glad we found the Village. Julie C

A facility focused on genuine caring and a respect for the elderly, which is what we all want for…read moreour loved ones. Very recently my mom passed at Sunrise at the age of 87, and the tears were flowing with the family and the staff which is why I used the word "caring" above. There was obviously a strong connection between the team and her (and my dad) which is not something you read in a contract, nor can it be fabricated. The foot soldiers are solid and do a job few of us want. Also, upper management does everything it can to make sure financial and daily needs are meeting expectations. In closing, my 91 year old father is still living at Sunrise and when asked if he wanted to explore other options he emphatically stated "NO".

I love this facility! The staff is awesome - really take the extra time in caring for their…read moreresidents and many of them have been there for 20+ years -wow! Mgmt is really engaged and work hard to take care of their staff and residents. I recommended them to family friends last week and I'm looking forward to seeing them move in!