Zada is wonderful at best buy in tuscaloosa al. She took so much time with me and was very patient…read moreand kind. I am slowly learning how to use my n e w phone.

DO NOT COME HERE. My phone stopped charging this morning, so I went to Geek Squad to get it fixed…read more They assumed it was a battery issue, so before they fixed my phone, they charged me 100$ for a new battery. I came back once they said my phone was fixed, and they told me it was a board issue, not a battery issue. However, they still put the new battery in my phone even though I did not need it. When I asked not to pay for it because I did not need the new battery, they started to get mad and irritated. I decided to get a new phone because of this board issue, but they would not give me back my phone unless I bought a new board or a new phone. They 100% tried to scam me. Finally, I got them to agree to take off the price of the battery from the new phone that I am buying, but they also did not give me my phone back for the 7-10 days it takes for a new phone to come in. This was probably the worst experience I have ever had at a store, and I have never been openly tried to be scammed by the workers. They knew they had power because I needed a new phone, and they tried to take advantage of me. DO NOT COME HERE.

Nice store- staff is orderly and the shelves were stocked. Went in to get towels and a rug for my…read moreson's dorm and ended up getting a few other things as well. The lady that checked us out gave us a college student discount also which was awesome!

This place is horrible. The staff are rude and can't construct a single sentence. Management…read moreshould be replaced. It's been bad for years. Wish we had another choice.

Do you love and NEED your phone?? Then DO NOT GO HERE! My phone worked perfectly UNTIL I brought it…read morehere. Let me explain... I brought my iPhone 13 Pro Max in for a new battery replacement. I brought it in on Sunday April 19. I picked it up before closing and began to charge it. The phone immediately began restarting itself LITERALLY every two minutes. It was impossible to use. I took the phone back Monday April 20 and the store was closed for repairs. They left no way of contacting anyone in the store and their phone line just hung up on me like it was after hours, when I called. I had to call corporate because I had no idea what to do and my phone NOW wasn't working correctly at all. So by Wednesday of that week, I get a call from corporate who asks if I can drive an hour+ and back from their Birmingham store because apparently the Tuscaloosa store flooded, so it was closed indefinitely. I obviously had no choice, so I go to Birmingham only to have the very same result. I had given my phone, in Tuscaloosa, to an employee named Hunter who worked on my phone there. The person in Birmingham said since it was still restarting itself after another battery change, they might have destroyed the motherboard and I should contact Hunter to get my original battery back in order to see if it fixed the problem. However, my original battery was destroyed because they had the box of returns on the floor, instead of on a counter or something, so again I'm screwed by this company! I took it back once they reopened and explained everything that had transpired ONLY to have the clown behind the desk tell me, "There's nothing we can do about it!" A big FU at the end of it. Well upon searching for a newer phone, I took it out of the military grade, shock proof case for the first time since I placed it in the case. And in doing so, I noticed they dropped my phone, while out of the case, and SHATTERED it!!! It has NEVER been out of that case until they opened it to replace the battery. And they didn't have the class, professionalism or plain decency to tell me they dropped it when trying to repair it!! I added pictures to document. So not only did they destroy the motherboard, but they shattered the back of my phone.... And all I wanted was a battery changed! I was without my phone for two weeks dealing with this! Save yourself some money and headaches!!! I wouldn't bring my keyboard to be dusted at this clown establishment! UbreakIfix is more like Ibreak and you eat!! That's what it turned out to be for me. And cost me to HAVE to buy a new phone!! BEWARE!!!

This has been the worst experience I've had with a repair shop. They rushed to fix my iPad after…read morefailing to meet the original turnaround time, and the glass was never properly sealed. This led to further damage that they're now claiming is my fault, even though I never dropped the device. It's clear the technicians lack proper skill and don't stand behind their work. I'm now out $200 for a poor repair. I would not recommend this location and will actively discourage others from doing business with them. Tuscaloosa location on 15th Street

One of my speakers was going out. Not from the Tuscaloosa area but saw Mobile Electronics on the…read moremap and decided to give them a try. Excellent service and professionalism. Staff were knowledgeable about equipment and efficient with their work. Dropped my truck off at 1 and got it back at 3 sounding fantastic. Would highly recommend for any speaker or stereo work in the Tuscaloosa area

My car is all messed up and there telling me it's my ears not a good experience trying to get…read moresomeone to call me back and they won't I have a new car and it's a mess now

****UPDATE***** A representative from Wade's called and said…read morethey wanted to make things right. They resolved the situation in a completely satisfactory manner. I was relieved to receive the call because I enjoy shopping at Wades. The employees are great to work with, the store is always immaculate and they always have a great selection. I made a point to speak with the Manager to let him know I appreciated dealing with an organization with integrity. As a result of the outcome, Wade's will be my "go to" shop. Purchased a firearm from there. Had problems immediately. Sent it back to the factory and was told the ramp on the barrel had been "severely" altered and would not fall under warranty. Took it back to Wades, spoke with the Manager he said he would do nothing about it because "I" sent it back to the factory. What's the difference the barrel has been severely altered, the factory would have told him the same thing. He said they could give me a break on my "next gun". Fat chance of that happening. I now have a $700 wall hanger because of Wades Pawn Shop. DO NOT BUY GUNS (or anything) FROM THEM.

Fast, friendly, and very helpful staff. Been here a couple of times and have always had a good…read moreexperience. Store is clean and well stocked from what I have seen. Was given fair pricing and I have no reason to visit any competitors.

Amazing customer service!! Fixed my laptop in less than 10 minutes. They were also the only shop I…read morecould find in Tuscaloosa with the computer charger I needed!

This is my second experience with Tuscaloosa Wireless. FABULOUS both times. On this occasion, all…read morethat was wrong with my phone was that the battery had gone SO dead that it wouldn't start re-charging with a regular charger. One of the nicest people I have ever encountered, Ben, one, did not charge me (and he COULD have sold me a battery I did not need, and I would have never known any better!), and two, had such an incredible outlook on life, on helping people (especially during this COVID crisis), on family and friends. HIGHLY recommend this place / these people. Top notch.