Everyone is always so kind and helpful here. I only patronize them here because they keep a wide…read moreselection. One time I came and they didn't have sodas and the next time the manager let me have one out of the kindness of his heart. They don't try to get over on pricing and very fair for the value of items. This will be my 4ever vape shop, I recommend everyone to come here.

FIRST TIMER FIRST…read moretime checking out place. Moment I walked greeted and great environment. Great customer service. Def the joint for rolling papers etc. def coming back

Been going here for over ten years I have never had a problem with their service or the quality of…read moretheir batteries even if you don't have tools they were nice to help you get your old battery out I recommend them everyone in my circle

Great customer service appliable great prices great vast selections great location, great place to…read morehave nearby and in the community keep it up for years to come

The staff at this location are consistently friendly, welcoming, and professional, making every…read morevisit a pleasant experience. The store is well stocked with a great selection of products, and it's easy to find what you need. There's plenty of free parking available, which makes shopping convenient. Prices are competitive compared to other nearby stores, making this a great place to shop for everyday essentials. Being open seven days a week is another big advantage, offering flexibility for almost any schedule. Overall, this is a reliable location with excellent customer service and a positive shopping experience.

The staff was very welcoming and they have great prices they have something I bought at another…read morestore for 60 for 40 and I feel like they are willing to search for what you want

I bought a vape and it was defective and the person I spoke with refused to swap it out for another…read moreone. I have been coming to this location for a while. Regular customers get know type of respect. I don't shop with people or send customers to stores that don't respect loyal customers.

Stopped in for some hookah supplies. It's very reasonable and different price ranges. Young lady…read morewas nice and helpful. Cute hookahs. They even have a hookah starter kit for $50. I think it's awesome for someone who is a smoker.

Truly couldn't be more obsessed with two sales associates if I tried. Aileen and Madison were so…read morekind, helpful and genuine and it makes me want to be the MOST loyal customer to sunglass hut no joke! Came in just needing a tightening of a pair of designer sunglasses that I didn't even purchase from there that Aileen was happy to work on. I ended up staying and buying 2 pairs of sunglasses that I couldn't be happier about truly because their energy was so welcoming that I genuinely I WANTED to shop there. I had no intentions of buying new sunglasses that day but the atmosphere was so inviting and Madison did a great job showing me what the store had to offer and they both gave me honest opinions that helped me make a decision. I will most certainly be back! Thank you Aileen and Madison! Such genuine cool women, you both deserve a raise

Could not be more disappointed with my experience here…read more Went in to get lenses replaced on my sunglasses. Aileen (manager) evaluated the frames and deemed them acceptable so that new lenses could be ordered. Said would be at the store in a week. Two weeks passed and no call - so I called them. Lenses had been shipped but never arrived. They were reordered. A week later got a call to come back in. The guy helping me and changing the lenses could not remove one of the screws as it was stripped. Said he would send me to another eyeglass place in the building that could handle this but they were closed. So instead he suggested I come back the next day and speak to the manager - Aileen. So I did. She didn't really even attempt to remove the screw and replace the second lens. Was quite dismissive. "It's stripped - nothing I can do." (And wasn't the inspection of the frames part of the evaluation as to whether the lenses could be replaced in tie first place?) She suggested I go to LensCrafters. With no guarantee. She said the place in the building g her employee recommended would t do it. (Had I known that the day before I wouldn't have even come back to this Sunglass Hut!) I had her put the one old lens that had been replaced back in and got a refund. Absolutely no ownership here - three trips to the store. Will not be back. Will buy sunglasses elsewhere from now on.

The owner and employees are very knowledgeable and courteous. New and fresh products are brought in…read moredaily. Excellent visual presentation of inventory. I recommend a visit.

Good customer service and prices are very affordable compared to other smoke shops. And the product…read moreselection they have pretty much everything you need

Great service, had everything I was looking for and at a great price…read more Very nice n safe location.

Bought a bong that was nearly 100 dollars, I examined the piece in the store nothing seemed wrong,…read moreso I purchased it. They have a no refund, no exchanges and no credit sign in the store and to check everything before leaving the store. When I arrived home I put water in it and it immediately started to leak, and now the bottom glass piece (base) is coming apart. Don't trust buying any glass pieces unless they can guarantee some sort of warranty (which they won't) huge waste of money, and now I'm stuck with a glass piece that is useless. Leaking bong water everywhere and ruining my furniture, low quality glass pieces

This store is clean, professional, and well-staffed by friendly people. I spoke with one person (I…read morebelieve his name is Mohammad) who offered to show me different products. However, my disclaimer is that I was there to ask if the store would allow me to hang a flyer for a local school offering free IT classes. I don't smoke so I wasn't in the market for their products. I give them a lot of credit for a nicely laid-out store with a variety of products for those in the market. The lighting is great and the products are well-spaced apart.

Pilsen Smoke Hub is the ideal neighborhood tobacco shop, they have a wide selection compared to…read moreother places in the area and the staff there is incredibly friendly with customers. It's the only place I buy cigarettes in Pilsen!