They charge a lot for travel fees and they're not local I don't recommend them at all they're very…read moreexpensive for what you get

If all businesses would behave the way this firm does, it would indeed be a happy, content world…read more They demonstrate what the word 'service' actually means. I had endless problems with my Outlook email system recently and when the Nerds in Ottawa were super-busy and could not respond immediately, Matthew Kirkland stepped right in and took care of my problems. He also gave me some great advice. Because Microscoft had done 'updates' that had thrown my Outlook set up out of wack, there was extra work to be done to get my Outlook to work properly. He refused to accept extra payment. I have had computer problems over the years and used many other 'computer repair service' companies, but nothing compares to Nerds on Site. They are very reasonably priced, very knowledgeable and very fair. They have my business as long as they want it.

I wish to commend Sandy and Nicholas from CTP Computers for exercising recent high-quality customer…read moreservice. In the month of May I approached them inregard to a portable multiple-screens purchase that required careful configuration measures, in order to work with my notebook computer. It was not an easy matter to sort out. However, Sandy and Nicholas -- and Sandy was most directly involved -- were both patient an helpful in determining the peripherals needed, and to then accomplish several different trouble-shooting adjustments to make sure everything worked properly. It was very good, thorough service, in an age where quality retail maintenance service is a rare commodity. I will be back for further business with CTP Computers. --Steve Clarke

Charged me $22 dollars for a "rush" that did not happen. At 12:30 I stressed that it was imperative…read morethat I get my computer back by 4:30 PM or to call me. No such luck! They had closed early at 5:45PM. The following morning I was told that they could not answer the phone because they were so busy. I hate it when someone I pay lies to me and I paid for a "rush" that did not happen. To fix my problem it would cost me more and then even more to back up my files. Then no guarantee that it would be fixed. I went to Computer Guy around the corner and he fixed it all with no fuss no muss. Even took the time to instruct me on a couple of separate issues at no charge.