Twice I have been told that two different compounded prescriptions for my cat would be ready on a certain day, and twice they have not been ready. And to make the situation more egregious, the pharmacy never bothered to call or text to say the medicines would not be available as promised; I had to call them. The prescriptions are for my cat who has a heart condition and has hyperthyroidism. Some sensitivity, much less professionalism, on Waters Wellness, hmm?
I have dealt with The Compounding Pharmacy for 18 years for many of my cats, but the new ownership with Waters Wellness Compounding has lost my business. There are too many online options to have to continue using a pharmacy that promises one thing but yet does not deliver as stated. Unfortunately, my local dollars will now go elsewhere.
Best of luck Waters - you might want to review your business acumen. read more