I'd give the location at 1040 West Chester Pike zero starts if I could. If you like getting your…read moreprescriptions mixed up and waiting 20-45 minutes to pick up your medications, this is the place for you! Even the drive thru is a complete disaster! They always look short staffed and even one is stressed out, including the customers. Avoid at all costs.

It has its cleanliness going for it; The parking lot and throughout the inside of the store is…read morespotless. The staff was not rude or dismissive with questions. The only thing that kept this from being a four-star review was the self check out. There's only one cashier and that would not be a problem if the self checkout machines worked smoothly. The self checkout machine had a problem registering the last item. I was checking out and a warning screen came on asking for a cashier to come over. Basically, defeating the purpose of self check out.

Lacking stock with no projected dates for receiving stock. I no longer shop here as they never had…read morethe basics that I purchased

The pharmacy staff is exceptional with their work. They have to endure tired cranky people all day…read morewaiting for their orders, and somehow they always smile for me. Everyone works hard there for us to get what we need..and yes they can get cranky too. If we all could look at the people around us and look at their faces and think how they may have a crappy today too. Empathy, if we all can just look into your neighbor's eyes you'll see.. see their pain and struggles. Be kind, give someone passing by a compliment or just smile with your heart.

Literally the worst pharmacy experience ever. Twice they answered the phone with the wrong…read morename(different pharmacy) and with attitude, like it was an inconvenience for me to call. On two occasions, they failed to let me know that an authorization was needed which cost me nearly 209 bucks. (If they had told me before I was there to pick up, I could have called my doc.) Then they filled a script with only 7 pills. When I called and asked, I was told that I had to fix their mistake. After I received a call from the "manager" I was told it was basically it's my fault and I should just pay the cost because I got the medicine. (I have insurance that covers 100%) Stay away from this pharmacy. They are rude, careless, and take no accountability when they make mistakes.

I have been getting my cat's life saving medicine from Boothwyn and they are very fast and…read morewonderful. I have not ever had a problem and switched because another compound pharmacy was delaying the medicine over and over again and I was running out and it was costing me so much money in vet bills. Thank you, Boothwyn!

This is the most awful, slowest, unorganized pharmacy I've ever dealt with…read more Every time I call to confirm something is ready, there's always an issue when I walk in. Besides standing in the crazy long line, it never fails, they screw something up, and I'm stuck sitting in one of their metal folding chairs (see picture)... they keep adding more each time I walk in. Spent 9 minutes on the phone with them on a Saturday. They told me my script will be ready for refill on Monday. I then asked if I should call on Monday again and she said "nope, we'll have it ready!" I said "Really? I should call just in case, and she said "it's in the system!" I had to travel, and went to pick up the scripts on Thursday - and it wasn't ready! I don't know what their problem is. They don't look short staffed. I was only forced to go there when my local pharmacy shut down unexpectedly... ughhh. Sorry to be negative. But hopefully the already low rating, plus this review will make them take a deep dive into their terrible customer experience.

I have a prescription to be filled that is out of refills. I have called the Rite Aid pharmacy in…read moreGuthriesville several times today. No one picks up the phone. They have to call my doctor to get a new script as Im afraid that if my doctor calls them they won't answer. I even called the store number and asked to speak to the pharmacist. He transferred me to them and they still didn't answer. I am almost out of the meds and need that filled. I'm going to have to go to another pharmacy as I can't put up with this.

Holy cow! I want to talk to the pharmacy! First call on hold for 15 minutes. 2nd call 5 min so far…read more Wtf? I have a question!!!! I ended up over three different calls being on hold for 32 minutes. When I went the prescription was not filled. They did fill it quickly tho. A little over ten minutes. But still. Over half hour on hold!! This is ridiculous Not recommended

I had a 6pm appointment for a flu shot. After waiting 15 minutes I went up to the counter where a…read morepharmacist told me it would be a long wait. Why do they set up appointments they have no intention of keeping? Is it for the off chance you'll be the only customer in the store? What rude distain for the customer.

DO NOT GET YOUR MEDICATION HERE. The pharmacists are liars, scammers and lazy. They will lie and…read moretell you your medications not covered to try to get you to pay 700$ when you call insurance they tell you they spoke to them they admitted to lying and now your medication is covered and free. They will lie and say that your medication isn't covered then you call insurance they call them and say the pharmacist just didn't have the medication to refill it and lied saying it wasn't covered because they didn't feel like filling it.

Please be advised. Online it says virtual visits from CVS are 59 dollars but they will charge you…read morewhat they see fit. I was charged 119 dollars even though they repeatedly quote 59dollars. Go to Amazon or somewhere else.

I had a great experience at this pharmacy. On Wednesday night needed some important prescriptions…read morefilled and it was the only one open past 8pm in the area. The pharmacist was really nice. She waited for my prescriptions to come through and filled them super fast.

Zero customer service at this CVS pharmacy today afternoon . The lady at the pharmacy was not…read morehelpful and not patient to hear my question or concern at the self check in. Is it not part of customer service in CVS when a customer is having some issues in using the system at the billing counter. CVS team should help in maintaining customer care here. Very disappointing

I was using a mail order pharmacy. I kept having problems after problem. This pharmacy is…read moreincredibly caring and provides excellent customer service. Was even open on Christmas Eve. Thank you to all the staff. I will be switching my medication's here !

Literally the worst pharmacy experience ever. Twice they answered the phone with the wrong…read morename(different pharmacy) and with attitude, like it was an inconvenience for me to call. On two occasions, they failed to let me know that an authorization was needed which cost me nearly 209 bucks. (If they had told me before I was there to pick up, I could have called my doc.) Then they filled a script with only 7 pills. When I called and asked, I was told that I had to fix their mistake. After I received a call from the "manager" I was told it was basically it's my fault and I should just pay the cost because I got the medicine. (I have insurance that covers 100%) Stay away from this pharmacy. They are rude, careless, and take no accountability when they make mistakes.

Wow, I wish the Wally's I shop in at home on Maui was this empty. But, I guess if you have just…read moreone location for a population around 160,000, that's what happens. We were in the area and needed supplies for an upcoming party. This store looks a bit older, is a good size but isn't a Supercenter (which I have yet to experience). Inventory was good and the store clean and organized. They had about 4 self checkouts but they were all unavailable. Additional amenities were a garden center, Subway and Auntie Annie's.

Shelves frequently not replenished timely - especially on weekends when they are busy like this…read moretime of year with back to school, 30 plus customers on line at ONLY two registers open - Both equal poor management and staffing !