I was a member for a little over two years. I learned screen printing there and I'm genuinely grateful for that. There's a lot to like about Compound and I'm bummed that I got such a sour taste in my mouth right at the end.
Pros:
- Fantastic equipment covering a huge range of making and printing. REALLY nice setup for screen printing. Bummer that you can only do water based but it makes sense overall from a mess and fumes standpoint.
- Open at all hours - which is nice
- Matt and Lena are friendly and welcoming when you join and were generally friendly to be around
Cons:
- At $250 a month, I paid over $6,000 total even though times/eras would naturally happen and I'd not use it for 2-3 months. This really stings. Month after month it just felt like too much for what it actually was.
- Often times, you end up having to wait a long time to get certified to use certain things.
Was frustrating that something as simple as the conveyor drier needed a $50 course + waiting for many months when it could be taught in 5 min.
- Communication is fairly slow on support tickets. When I was leaving I couldn't locate my flat pack storage area as I hadn't used it but wanted to make sure it was clear since my friend had missed clearing hers out entirely. The owners didn't know where it was either
- Almost always empty. Great for working but not great for meeting people or feeling like part of a community. When I occasionally would talk to people , they would often say 'so odd that this place is always empty.'
- The message board is pretty much only used for griping about cleanup vs. anything very inspirational or community oriented.
Sour taste right at the end for me: I accidentally left a new thing of emulsion in the screen printing fridge. I emailed them, waited 5 days, then followed up, then waited another 5 days, messaged on Instagram, then biked over in person. I saw Lena in the gallery, tried to wave her down, and she ignored me and walked the other way. I asked the front desk if I could speak with her and was told she was busy, leave a note. I left a note. Never heard back. I eventually just ordered another one and moved on.
It's not about the $30. That's obviously trivial. But it's just frickin harsh. I spent a lot of money at that place over two years, cleaned up, and was friendly and can't even get a basic response? I wasn't badgering them... I sent one email, waited, and followed up at a normal cadence. Even a 'sorry, we had to clean out the fridge!' Anything. The fridge was packed to the brim with old emulsion that no one bothered to clean up, if anything it would help to free up some space.
My friend had a similar experience, she accidentally left something behind (I think in her flatpack area as well) and instead of a simple heads up email... they charged her extra months. She had to fight/plead to get that removed. How you treat people when they are suddenly no longer paying you $250 a month says a lot...
The equipment is genuinely great and if you're going to use it constantly, I'd still say its worth it. It's a gem of a spot in many ways! But if not, I'd look into more focused + more affordable spaces elsewhere like ace makerspace or a slew of others that have popped up. And whatever you do, don't leave anything behind ! read more