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    The Commons At Brightmore of Wilmington

    1.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Porters Neck Village

    Porters Neck Village

    2.5(6 reviews)
    9.8 mi

    Working here is a joke. As a server you make 15.25 and get no benefits. If you decide to work full…read moretime you don't even get full time hours. The food and beverage department is a disaster. Higher ups trying to clean everything up and over budget. They will write you up for anything. If you are a good worker they will make you stay longer after all the other servers leave to help. Management acts worse than children and aren't direct. I wouldn't recommend working here unless you have gotten a lobotomy. You are better off putting fries in the bag at McDonald's. Save your time and energy. Would rate 0 stars if I could.

    Whatever you do, do not send your loved ones to this facility. Based on what I have personally…read morewitnessed and experienced, this place is unsafe, unprofessional, and deeply concerning. Unprofessional and Rude Staff The nursing staff is often dismissive and rude toward residents. Elderly individuals deserve compassion, patience, and respect not hostility or indifference. Culture of Racism This facility was formerly known as Porters Neck Plantation. While the name has changed, the culture inside appears not to have. I have personally heard racist comments directed at Black and Brown staff members, made by both residents and staff. That kind of environment is unacceptable in any setting, especially one responsible for vulnerable individuals. Failure to Respond to a Medical Emergency A family friend experienced a medical emergency and did not check in during the required morning check. Residents are supposed to be checked on if they fail to report by a certain time. In this case, she was left lying on the floor for hours. While she survived, we were initially told it had only been a short period of time -- later evidence suggested otherwise. The lack of accountability and transparency surrounding this situation was extremely disturbing. Food Safety Concerns From what I observed, food safety practices appear careless at best. I witnessed raw food sitting out for extended periods at unsafe temperatures before being prepared and served. Elderly residents are particularly vulnerable to foodborne illness, and this kind of negligence is alarming. Exorbitant Costs The financial burden is staggering -- entrance fees reportedly range from $700,000 to over $1,000,000, followed by monthly fees between $5,000 and $15,000. For that level of cost, families should expect exceptional care and safety. Based on my experience, the value simply is not there. Unwelcoming to LGBTQIA+ Individuals This does not feel like a safe or inclusive environment for LGBTQIA+ residents or staff. I have observed intolerance and believe there is discrimination in hiring and retention practices. In summary, this facility presents itself as upscale and reputable, but what happens behind closed doors tells a very different story. Families looking for a safe, respectful, and transparent environment for their loved ones should think very carefully before choosing this community.

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    North Chase Rehabilitation & Nursing Center

    North Chase Rehabilitation & Nursing Center

    5.0(2 reviews)
    7.3 mi

    The physical Terapy and Occupational therapy department was very very good. attentive uplifting…read morepositive motivational! Jessica, John, Julious, Sierra! top notch therapists! nursing staff and CNA's not so much. I had trouble with getting my medicines, which sometimes disappeared. I finally went down to administrators and filed a complaint with then 3 times in my 10 week stay. magically my medicines were found. I had to bring some meds from home. Fish oil being one of them. They were unable to provide this for 2 1/2 weeks. They have a problem with the pharmacy delivering medications I would rate the nursing staff and CNA staff a 3 stars. there were a few nursing staff I want to give a 5 stars to! Todd, Sabrina,Dana, CNA Coco and Stacy. room cleaner also Pat! you made my stay there for 10 weeks tolerable. I stayed for the PT and OT department primarially.

    Ashley house keeping and Samantha unit coordinator Deed to be recognized for the above and beyond…read morejobs they perform at North Chase Ashley always goes above and beyond her job duties and cleans mom's room with pride and quality and Samantha the unit coordinator always offers her assistance and lends a hand to help my mom on and off the bathroom and always makes sure mom is alright these two employees need to be recognized for always going above and beyond Also Sylvia goes above and beyond always check in on mom whether she has the 600 hallway or not

    The Commons At Brightmore of Wilmington - assistedliving - Updated May 2026

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