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    The Cognitive Refinery

    1.0 (2 reviews)
    Closed 12:00 pm - 7:00 PM

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    Hannah Shaaban, Msw/lcsw

    Hannah Shaaban, Msw/lcsw

    1.0(1 review)
    1.5 mi

    Laura was a counselor for one of my daughters for going on two years. During this time, she…read moreignored information that contradicted her original theory, missed clear signs of abuse twice, missed signs of coaching that it took the judge a 25 minute conversation to uncover, issued letters stating the situation with my daughters care only to have in just a few days those statements of fact to be shown as wrong, missed signs of detrimental behavior/thought processes, ignored the tailspin that my daughters was doing and continued to see her, even though she knew she wasn't doing my daughter any good. Now, when police records, testimonies, statements from my child, and court accepted evidence came into light, she proceed to say she did "an excellent job" and refused to even acknowledge her shortcomings, talk about the facts that were now present, or go over what she could have done better to serve my daughters mental health. If you are needing mental healthcare or looking for mental healthcare for a loved one, I would implore you to continue searching. The damage done to my daughter's mental health while under the watch of this business CANNOT be overstated. The pious nature of this therapist's own delusions of grandeur and inability to objectively analyze situations or personal shortcomings has created a wound that my family will be trying to heal for a lifetime. I hope that this will prevent this atrocity from happening to another family or child. Here is a great article that I wish I had read two years ago: https://www.talkspace.com/blog/25-signs-of-a-bad-therapist-you-deserve-better/

    Bridge To Recovery

    Bridge To Recovery

    3.3(4 reviews)
    11.2 mi

    Long read, but thorough and honest review of my experience…read more Disclaimer: They are a non-profit and so their tax returns are public - so feel free to take a look and fact check me, I personally found it weird in retrospect that they had so many part-time employees, on Sunday's it was questionable if moments there was even 1 staff member around. But I digress. I was honestly getting a lot out of this program, it's unfortunate that Mr. Brennan Robert Caffery, who I thought he was a good therapist, albeit one that lacked any of the expected credentials - LMFT, LCSW, Ph.D, - none of the above. Look, it was the backwoods of Kentucky, I was the only Asian (obviously) and I can't say it didn't feel like I was being discriminated against when I was the only one kicked out and literally dropped off at a random gas station 6 days before my expected departure date, with less than an hour of notice that all that was happening. Mr. Caffery made the executive decision to kick me out of the program based off unfounded, unproven, false allegation regarding nicotine made by a peculiar and prone-to-hyperbole middle-aged client... The justification was further that I was "late to group in the morning", let me explain, our first activity of the day occurred at 8:00 AM and involved no staff, I will not disclose exactly what it is as that is part of their proprietary formula for treatment, but save to say it is informal and involves zero staff and involves nothing regarding actual mental health. I was completely unable to sleep every single night I was there, I was rolling around in bed from 8-10 pm when trying to go to bed until at least 3 am (on average) everyday I was there. My roommate would wake and turn off the alarm, and so I was a few minutes (literally) late to the 8:00 AM "activity" probably half the days I was there. Activity involving staff/therapists/etc did not commence until almost 2 hours after 8:00 AM, and the latest I EVER was, was half an hour past 8:00 AM, with every other tardiness being a literal few minutes on average at most. I made this issue with sleeping and the alarm clock situation known literally every single day, throughout the program, I was complaining to anyone who would listen, so to say that they did not know the circumstances would be nothing less than asinine. So the audacity to use this as justification for giving me the boot, hurt deeper as the void of empathy to any degree to one's circumstances and consequent punishment rather than compassion felt like the deepest of ironies against all their claimed founding principles. The CEO reached out after my longtime Ph.D Therapist had an extensive conversation with him regarding my treatment their and how it wasn't right. The kicker is, they refused to refund the money for all the days I was not able to even experience of utilize as they kicked me out. I was told by the CEO that "the board would fire him" if he were to fulfill a merchant's responsibility - to render the services that were paid for - really? lol. I wasn't going to write a yelp review and be that guy, but seeing this rated 5 stars is morally reprehensible and an ethical abomination. If they ever decide to respond to this, I encourage you guys to try to challenge anything I am saying for anything other than it is, the cold, hard truth - they won't, cause that would necessitate that they perjure themselves. You guys were a monumental disappointment, I was honestly getting a lot out of the program and so I leave them 2 stars instead of one. Cause it wasn't all bad, it went from a life-changing experience in a positive way to one with a sudden, sad, and disappointing pre-mature ending.

    This was the worst experience I have had since being raped and physically and psychologically…read moreabused for 2 decades. Having to relive your trauma and unqualified people (not professionals of any accreditation) running the program harass and dismiss you openly is beyond the pale. Believing a phasemate that outright lied to get me sent home early without being willing to hear anything from the other side or even disclosing why I was being sent home is utterly disgusting, inappropriate and unprofessional. The director, Lindsey, spent a significant amount of time talking to her phase graduates and even disparaging me to my family physician but never once reached out about her concerns directly. Again unprofessional and inappropriate but Rachel was adamant about the entire staff resolving issues directly and not disparaging others without them present during the program...it was just a lie and far from the last that they are willing to tell you. I was discharged to a program that doesn't even exist. These people are comfortable unraveling their clients, making things worse then dumping them at a nearby gas station. The new CEO called to try to resolve my stay but only offered false recrimination, lying and finally dismissal. Being forthright about the reason for calling would have been more professional and appropriate. Then there was the double standard of expecting me to be treated poorly and offer understanding to someone who is similarly suffering but chose to take out their insecurities on me. Strangely enough to the CEO and staff, everyone who comes to your program is suffering and they were all worth being treated with dignity and respect, not just those they choose to be worthy. Buy into the brainwash at your own risk but you won't find staff that live what they preach, tell the truth, offer help, offer understanding or even try to help. For staff time spent here is an extension of their personal lives and they are entitled to treat you in whatever way they choose and the gap between how they approach their clients is immense. So buy in or be betrayed! Graduates of the program seem to have a new set of justifications for behaving as abhorrently as those who enable them to attack others without empathy or remorse. There are a significant number of other opportunities to help those who suffered trauma which are better equipped, have valid accreditation and education, can offer care beyond "Trauma Camp", stand behind their work and care about their patients and their outcomes. Choose any other program...that actually exists. I completely expect you to send a cease and desist order over a review you didn't like. Are you sure you should be telling anyone how to act or what is appropriate?

    Fane R Bruce Edd

    Fane R Bruce Edd

    3.0(2 reviews)
    0.7 mi

    uch with. Whole thing was very creepy and scary because I was obviously being stalked by someone…read moreand had no idea who it was at the time. It only clicked after I had been to his office. Anyway, I called the number out of curiosity. I told him I didn't know anyone by that name, and asked how he got my address. He wouldn't answer, and instead asked me if I wanted a "sugar daddy." That scared me and I hung up on him, and had my dad call him and tell him to leave me alone. Dad said he sounded like a well spoken, educated older man. After I happened to be referred to him a year or two later and then quit seeing him after two sessions, I started seeing a female therapist, who told me that the two of them used to work together, and that he would regularly make passes at her even though they were both married. If you are a female, don't go to this man. If you have a daughter, don't let her go to this man. I should have reported him way back then, but it didn't cross my mind because I had a lot of things I was dealing with. I'm very concerned that he works with adolescents and still works at all.

    PHENOMENAL sidekick. I've always been spectacle of sidekicks but this one is for real…read more A short time ago I was going thru a rough break up. I didn't think I would be able to move on. I said to myself "Now Matt, what's next? My heart feels all achey and I just don't wanna do nuthin". That's where Dr. Bush comes in. I was up all night eating bugs in a field and I run into this rosey faced man at the Kroger's who asked me why I had dirt and faeces all over myself. I told him I had nowhere else to go and he put his big strong arm around me like a momma bird does to a little baby bird. I felt safe again. He took me back to his little psycho booth. It's right behind the Walgreens and has a handmade wooden sign called "the eff Shaq". He sponged me off and we got down to business. He took a handful of funny lookin sticks and threw them down on the table and started mumbling something about Saturn being in retrograde and what it does to the crops. After that he told me it was gonna be ok and I'd meet a big ole broad that was gonna give me the ride of my life. Well, 3 months later here I am. Engaged to my beloved Yurethra. I met her a week after that man held my hands and gave me hope again. Dreams rly do come tru you just gotta keep fightin don't never let those streets keep you down

    The Cognitive Refinery - c_and_mh - Updated May 2026

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