What a terrible disappointment! My sister bought her dress from this company 8 years ago and I thought that I would go back to see them in their new shop in Bath, I wish I hadn't bothered.
I was not greeted when I arrived, but left to stand there waiting, a young woman pointed me to the back of the shop and told me to pick a few dresses. She moved the dresses into the (small) changing room and told me to step into them and let her know when I was ready to be done up I stuggled into the enormous dresses unaided and then told her I was ready, she then opened the curtain and laced me up (badly). She did not even pull the curtain closed while she was lacing me, even though strangers were walking around in the shop.
When I came to a dress that was too small I told her I couldn't get into it, she did not offer to find me a similar dress in a larger size and in the end my sisters took over from her inneffectual 'assistance'.
I did find a dress I liked there, but I refuse to buy it from that aweful shop, the whole point of trying on dresses in a real shop is the service which justifies the price mark-up there was no such value here.
If it's your first dress shopping please don't go here, every bride deserves to feel amazing and this place will not give you that. If you've been to lots of shops already and you know what you're looking for, then you might not mind the bad service! read more