Absolutely love the Rockwell! Upper echelon EVERYTHING...exquisite property....luxury…read morefinishes....gorgeous floorplans & magnificent amenities! The bathrooms are luxe, the kitchens are luxe, and the storage space is luxe (even the one bedroom is huge w/ extensive and expansive closets/bathrooms!)! And I also can't say enough about the property representative, Kayleigh Frenda! She spent an immense amount of time with us and did amazing follow up to help us in any way! That was particularly compelling because we're renovating our house/prepping to sell it/move while I'm recovering from Long Covid heart damage and needing a temporary space that's still fabulous this year! Kayleigh was incredibly intelligent, customer-service oriented, a fabulous representative of her company, and absolutely kind, too! I give the Rockwell (and Kayleigh!) my highest recommendation! Most sincerely, Lana Austin

High quality finishes that feel like a condo. And the amenities tho! love these apartment!read more

For starters, this place was nice up until towards the end of my lease. As I have a month currently…read moreleft on my lease (as of 08/05/2024) the faculty of this place are constantly fining me for things I've been doing since I've moved in. And to add on another note, about 4 months ago now there were 3 gunshots literally outside my door in the hallway, and they didn't evict the people that even shot, knowing exactly who they are, and those same people leave there trash out in the parking lot and grass - and get away with it all. Crazy.

[ MUST READ FOR ANYONE CONSIDERING LIVING HERE this is from apartment J ]…read moreDon't be fooled by the front offices bubbly personas it covers the fact that the apartment, maintenance and everything is literally terrible. Do not be fooled by the model homes either. Those are the only spaces they actually fix and care about to sell more spaces. I've lived here and still currently live here and I can't wait to leave. A water leak was reported cause water was leaking out of my carpet near the kitchen. It started off as a small puddle so I thought maybe some water had spilled in that area the water leak then began to get larger and I called maintenance about it and put in a work order. Maintenance came and they touched it and said not to use the dishwasher because the leak could be coming from the dishwasher(mind you it's cold water at this point coming from the floor). I few days later ( mind you I leave for work a lot of times nobody is there) they come back and they checked nothing except the laundry washer room. (No water was leaking from there because I don't have a washer and dryer) they then touch the spot for a second time a few days later and miraculously it's a large puddle of cooking oil that was poured over the water spot that was originally there. They told me "you must have spilled cooking oil on the floor, there is no water it's just oil. You will have to pay in order to get that cleaned up" I do not use cooking oil I only use olive oil. So somebody came into my apartment and poured oil over the water leak and blamed it on me. Then I get an email saying "it wasn't in your move in report so you'll have to pay out of pocket to have that spot cleaned because oil was spilled" when I hadn't cooked anything in the span of them coming the first time to when they came the second time and water miraculously turned into spilled oil that is now my fault. IF YOU DO NOT HAVE CAMERAS IN YOUR HOME DO NOT MOVE HERE CAUSE THERE IS ALOT OF FOUL PLAY AND THEY DO NOT FIX ANYTHING. THEY WILL DO WHATEVER TO MAKE IT SEEM LIKE IT WAS YOUR FAULT AND THEN PLAY DUMB AFTER. And it will cost you money instead of them. I am 5 months pregnant having to deal with this mess and having to pay to fix the carpet I never poured oil on. Maintenance did between the day I reported it and they said it was water the first time- the day the water suddenly became oil and was suddenly not the dishwasher at all. They just shined their flashlights on it and the problem was suddenly a me problem not a them problem FOUL PLAY HAPPENS HERE DO NOT MOVE HERE IT WILL COST YOU. Apartments have MANY ISSUES THEY HIDE WHEN YOU MOVE IN THAT START TO COME TO LIGHT THE LONGER YOU STAY AND USE THE APPLIANCES. AND THEY WILL HIT YOU WITH (it wasn't in your move in inspection so we don't have to fix it)!!!!!!!!!! Do not move here.

We have lived at Metro flats for a few months and we love it! Maintenance goes above and beyond to…read morehelp out and things get fixed right away. We love the modern feel for such a great price! Management is wonderful and really work with your schedule!

From the owner: Home is a space that feels comfortable, safe, and welcoming. At Metro Flats, we're redefining the…read morestandard of your typical apartment. There is nothing like it in Decatur! Each of our two-bedroom floorplans has been newly renovated to better encompass what 21-century living looks like. With all modern fixtures, expanded kitchens, LED lighting, and plank flooring throughout, our flats are designed to be more inviting while surprisingly affordable. Finally, a space that meets your needs and exceeds your expectations. Love coming home to Metro Flats.

Please do not rent from this place I had a lady to answer the phone being rude by telling me why I…read morecall on a Sunday after asking her did they have any apartments available for rent when I didn't know they wasn't open on Sundays due to not being from this town and state and I told her I was going to report her cause of her attitude towards me and I hung up so why did this lady texted my phone being rude again do anyone have corporate number cause if she doesn't like her job why answer the phone

This Mom-and-Pop shop is so accommodating and friendly, you'll feel right at home. I had a summer…read moreinternship and they were recommended for obvious reasons: flexible lease time periods, beautiful furniture, and quick maintenance. Tom and Kay will make sure you're taken care of. It's a special find and a silly opportunity to miss when looking for housing in the Decatur area.

Don't let the negative reviews scare you off--I almost did, and I'm so glad I didn't! Thanks to my…read moreamazing leasing consultants, Olivia & Ben, I found my perfect home in this beautiful community. The team here is constantly improving the property--they recently power-washed all the sidewalks (something I've never seen at other apartments!), and they host fun social events at least once a month. The upgrades in the units are thoughtful and add real value, making the space feel luxurious. Yes, there are fees for not following community rules, but they're just in place to keep everything clean and well-maintained--no issue if you're a responsible adult! Maintenance is outstanding. Since I work in Decatur, my aunt sometimes stops by to walk my dogs if they need access to my unit. The team always communicates with her to schedule a convenient time instead of leaving her waiting around--such a considerate touch! Between the top-notch care, fantastic amenities, and genuine effort to make this place feel like home, I couldn't be happier with my decision. Highly recommend!

I am extremely disappointed with how my move-out charges were handled. I was charged $450 for…read moreissues that were NEVER MENTIONED DURING THE FINAL WALKTHROUGH. The staff member who conducted the walkthrough with me did not note any problems at that time. Specifically, I was later charged for an "excessive odor" in the apartment. However, during the walkthrough, the staff member did not detect or mention any odor concerns. If there had truly been an issue, it should have been clearly communicated to me at that time so I could address it. CHARGING ME AFTER THE FACT for something that was neither documented nor discussed during the walkthrough feels unfair and unprofessional. I respectfully request a detailed explanation and proper documentation supporting these charges.

I lived here for 3 years and it wasn't bad at all, the apartments were a little outdated but the…read moreprice was fair. They have a pool, workout area, tanning bed, an office and a little playground. They had a good upkeep of the property and pest control every month. I have since moved out and bought a house. I have heard that the complex has a new manager and new maintenance guy.