We've been using The Cleaning AUthority for several years after using another cleaning service for several years. The ladies generally do a good job of cleaning the things they tell you they will clean. I would be happier if they mopped hard floors, but sadly that's not included in the prices they quote. They do send a seemingly different team every week, which is both good and bad. While they don't always know where all the trash cans are, etc., I think we get a better cleaning from teams who don't necessarily know what we'll complain about and what we won't if it gets missed. (That was our primary complaint about the previous cleaning service -- they got lazy over time and stopped cleaning certain things altogether if we didn't complain when they missed the areas once.) They are usually late getting to our house compared to the time they are scheduled to arrive according to their smartphone app. And they rarely speak enough English to communicate well, but a translation app on my iPhone generally solves that problem. Sometimes we get a crew of three and sometimes only get one person. I always feel sorry for the ladies who show up alone and have to spend a few hours cleaning by themselves. Ivonne was alone today, but did a great job. She was thorough and more attentive to detail than some of the other ladies. We were very happy with the work she did. read more

First off, I would just like to say that this cleaning company is the best I have ever used. Their customer service is unlike any other. Any time I have called, I have never been put on hold or sent to voicemail, and the person on the other line is so kind and attentive. THIS IS THE ATTENTION TO DETAIL YOU WANT!!!! ESPECIALLY WHEN SOMEONE IS COMING IN YOUR HOME!!! Now, for me personally, I am just an old woman in a small apartment. I cannot move around as well as I used to, and these ladies go above and beyond to get everything spick and span. The prices are EXTREMELY fair and I trust these women with everything I own. MARIANA AND YULEYDI -- you two are incredible at your job. Seriously, I cannot think of two better employees at this company. They are QUICK, and EFFICIENT, and SO GOOD AT WHAT THEY DO!!!!!! If you're not using The Cleaning Authority, you're seriously missing out!!!!!!! read more

We had 3 different cleaning "family duos" and ended with them telling me when they will clean, another couple could never seem to get here on time. The last crew ended with one of them hiding her alcohol cup but she made a mistake and left her cup in the powder room sink! We have been using Cleaning Authority for around a year and I have adopted Team 6 as "My Team"! I love them (Magdalena, Eliza and Leticia). If they are taken away I will be heartbroken and would be tempted to check out other options! They always leave our home so clean and fresh. We have them every 2 weeks and wish I could have them every day. Besides that they have a great command of English and a very pleasing appearance. There is no doubt the other teams are tops but quite as top as #6. The company is very reliable and trustworthy with affordable pricing.' read more

I have been using The Cleaning Authority for a few months now and am very pleased with their service! The rotation system (deep cleaning a particular area on a weekly basis) ensures that all areas of the get really clean on a regular basis. I love that things like kitchen cabinets (including baseboards!) are wiped down thoroughly. Bathrooms are really scrubbed well and blinds get cleaned. We had one week where some things got missed and they immediately offered to have a team come out the next day to re-do the cleaning. Very impressed with the customer service and yesterday Rita and Nora did an amazing job! read more

My dad has been using The Cleaning Authority once a month since my mom passed away a few years ago. Knowing him to be somewhat critical of paid services like this, I was surprised when he asked me to write a review on his behalf. Yeni, Yazmina, and Viri showed up with smiles and left my dad with a great, big smile of his own! He walked me around showing off his clean house and pointing out all the little details the ladies handled. This service not only handles basic cleaning essentials effectively, but they also help keep my dad's home in company-ready shape! read more

I was very happy with the work done by Yellin and Yulisa today! I have not used a cleaning service in many years, and not since moving to Birmingham. The Cleaning Authority was recommended to me by friends, and we were very pleased with their work. We hired them for a one-time deep-clean, and they showed up on time, worked efficiently, and did a thorough job. We are considering scheduling regular monthly cleaning, and if we do, we will certainly hire the Cleaning Authority for the work. Thanks again, Yellin and Yulisa!! read more

Thank you Phil! Angela did a great job today! She was very detailed, efficient and focused. No matter whom you send to my house they always do a great job! Y'all really do a great job at hiring and training your staff. A big thank you to the Cleaning Authority group! Y'all certainly allow me to do my career with the peace of mind that my house is thoroughly cleaned. Thank You! The Drake's read more

We have been using TCA for a month now and we are pleased with the job the crew does every time they come to our home. Today, Emmilly & Flor came and did an amazing an thorough job cleaning our home. Even though we are always home with our 2 cats, they have no problem working around us as they go from room to room. We always have a great cleaning every time TCA comes over. read more

Emmily and Angela and Ydritia do a wonderful job cleaning my home. They leave it looking brand new every two weeks. They vacuum and fluff my couch, which is a huge help with two cats who shed. They make my beds perfectly and the kitchen is always spotless. Job well done. I appreciate the consistency each week. It is always worth the cost of the service, excellent value. read more

I've used The Cleaning Authority now for several years and have always been pleased. All the ladies do a great job, especially Rita and Nora. I like that they rotate deep cleaning different areas of the house so I never have to worry about pesky jobs like base boards or under the hood in the kitchen. I like that it's easy to communicate with management via text. read more

Our family of four has finally found a cleaning service and ladies that more than meet my expectations! I'm so grateful. Anessa, Alexis, and Shavone not only do an excellent job of cleaning, they are also professional and friendly. I felt very comfortable having them in our home. We are on a bi-weekly cleaning schedule. read more

I've been using the cleaning authority for about 1 year and have not had any of the negative experiences that other reviewers have mentioned. the ladies come at 8 am and are done by 9. They are quiet and cheerful workers. Recently Belen and Leshiveth have been the team. Like all the others they are great. read more

Because of Covid we had suspended our service. However, we started service back yesterday. Yulissa, Idalia, and Rosa did an outstanding, thorough job. They were very polite and followed my instructions to the letter. They could be my permanent crew. Thank you, Cleaning Authority. Diane J read more

I have used the Cleaning Authority for the last several months. I couldn't be more pleased with the quality of work. Anahi and Rocio are very thorough. I receive about 4 hours of quality work every visit. The bathrooms and kitchen sparkle. The floors throughout the house are thoroughly clean read more

The Cleaning Authority does a great job! Especially, Guadalupe, Eliza and Jensi, as this team always does a fantastic job with our home. They have specific areas of rotation to ensure every part of your house is thoroughly cleaned. Give TCA a call, you won't be disappointed!! read more

I would like to extend a shout-out to several individuals from The Cleaning Authority who have done a great job at my home! Mariana, Daniela, Jamie, Flor, Nery, Dany, Jaz, Rocio, Elizabeth, Catalina, Emmily, and Yuleydi. Thank you for all of your hard work! read more

Alicia and Alexis did a fabulous job! All rooms, either deep-cleaned or not, exceeded my expectations. They were efficient and thorough. They even checked with me prior to leaving to make sure everything looked good. Excellent service. Thank you so much. read more

We have loved the Cleaning Authority for the last 8 years. They are reliable, detailed, hard working, professional and do a reliably excellent job. thank you to Magdalena, Eliza, Leticia for doing such a great job this week! read more

We are very pleased with the job that Anessa, Claudia and Luz provided, our children have used The Cleaning Authority for many years and recomended them to us. we couldn't be happier. I wouldn't hesitate to recommend them. read more