My husband started seeing Dr. Ron Golan recently in the urology group. He was quite pleased with…read morehis first appointment and delighted he found a great urologist. Dr. Golan is a young and capable scientist. He has a good sense of humor but is also very professional. He's well educated having graduated UPENN medicine followed by Columbia, while still keeping current on evolving scientific research and data. You'd be lucky to be his patient with his bedside manner and strong scientific and clinical skills. Office was easy to get to, park and navigate to Dr. Golan's office. Highly recommend! See their website for more information.

Sansum/Sutter is a miserable experience exacerbated by the services clearly being over-subscribed…read more No parking at many facilities, long hold times on the phone, inaccurate web pages (e.g., showing doctors no longer there or not showing ones who are there), no followup. I had a coding problem/error from Lab order they sent in Nov. of 2025. SIX MONTHS later, they have not resubmitted the order correctly. No responses, no help. The medical teams are generally good but it is getting impossible to navigate to them through the crowds, disorder, disorganization and administrative incompetence.

Excellent care, like Concierge No wait on a Saturday morn…read moreand Dr Brasherian was kind, answered all questions and made me feel empowered again over my health and ability to heal. In past Dr Mellon has shown the same courtesy, knowledge and care We love these guys!

I was sent to this office for a workmans comp injury. Was told Urgent Care closes at 8pm, arrived…read more(7:12pm) and was told they were done seeing patients for today. You can come back tomorrow morning. Hmmmm lack of honest communication? Hopefully another office will be open tomorrow (Saturday) morning. I can have my work injury money spent elsewhere. Good luck "New Management"

Recently I had a heart attack and required a quintuple bypass heart surgery. I am forever grateful…read moreto Dr. Peter Baay and his team for performing an emergency surgery on me. My sincere compliments also to Martha and Sydney his Physician's Assistants. They are incredible and so easy to talk to. Thank you also to Dr. Joseph Aragon for coming in the middle of the night to attempt a stent ... and he is a new daddy now too! The nursing staff is excellent at Santa Barbara Cottage Hospital. I have special thanks to Ciera C. RN, Christina B. RN in Intensive Care, Cristina F. in Compton wing. I now know that nurses are angels! Cottage Hospital is excellent, and we are so lucky to have them in our neighborhood.

Oh my God we've been here going on three hours. No one's come to see me. We called ahead and said…read morethe ER said there was one person waiting now. It seems like there's a bunch of people in here. They must be sicker than me. I don't know, but I've never had to wait quite so long. No one has done anything. This is the worst ER I've ever been to ever in my life. They don't give two darns about you. Some girl said come back in the morning if you don't wanna wait because I said we've been here for so long that wasn't very nice. Do yourself a favor unless you're half dead don't come here and even if you are feeling horrible just know you're gonna have to wait and wait and wait and wait. Worst experience I've ever had.

Excellent faculty and care. Everyone from the front desk to the practitioners as been very…read morecompetent and friendly. I really do believe that they care about me as a patient and try hard to provide the best medical care for me. They are responsive, updates are sent via text and email, and I have immediate access to my records. I highly recommend them!

I love this entire practice! What a fantastic group of people and practitioners!! I have been going…read moreby for a couple years , Nicole Martinez is phenomenal, and I drive two hours to get this amazing medical help. My son has been going here a few years and I cannot tell you how amazing Dr Hemmer is!

My wife needed a MRI after a fall. She had had brain surgery 10 years previously, so this was an…read moreextremely anxious time for us. Pueblo Radiology got us in on an emergency basis, but there was an insurance snafu. Fortunately, the supervisor, Andriana, very patiently and most professionally worked with us to resolve the issue extremely well! She provided daily updates as she worked the issue with insurance. Simply, this was the most surprising, professional, caring and timely customer service we've received in years! We have no real way to judge the excellence of the radiologists there (we suspect they're great, too), but we can tell you based on personal experience that Andriana/Pueblo Radiology provide next-level customer service to their patients! They certainly did for us in very anxious circumstances!

I have left messages for 3 days now! Need a MRI with Contrast. I have a brain bleed. Very serious I…read moreget this done. Always says 8 callers a head of you, give you an option to leave a message which I do. No call back. I am seriously going to go to Ventura if I don't hear from anyone. Seems like no one wants to do their job.

5 star service all around for my delivery. I had twin girls by emergency c-section at 32 weeks in…read moreAugust of 2014. The nurses were incredible in the L&D department, maternity ward, and the NICU. The NICU staff is wonderful. Very kind, knowledgeable, and experienced. So many of the nurses have had 20+ years experience in the NICU. That was comforting. The Neonatologists were great as well. They always took the time to sit and chat and answer as many questions as we had. The doctors were also available by phone if we happened to miss them in the NICU. Unfortunately not all hospitals have the same environment as Cottage's NICU. The new hospital is beautiful and the food .... Holy moly. A hospital with a menu! Awesome.

Cant believe you have a female person like Jesse answering the phone!! First off she is extremely…read moreRUDE! Second - she should be trained to deal with calling loved ones of people who are passing away!! My brother admitted himself yesterday to the covid unit , Jesse said he wasnt there and then when I said "chk again" cause she miss- spelled the name Smith 2x she actually yelled and said "I TOLD YOU HE WASNT HERE - YOU GAVE ME HIS NAME 3 TIMES!!" Wow - what a totally inappropriate response!! When I said let me spell again to dbl chk - she hung up Disgusting behavior and I will be writing a letterto HR about her Have some class lady!!

The staff not answering a phone call i had an accident i have to ask my family member to go in to…read morethe office to make an appointment!!!! and now they are charging $300.00 annual fee. the billing office and front office are not helpful at all. they received a rejections for the claims and asking me to call insurance. I am working for medical field they do not even try to call insurance to see what is the problem. I was waiting for my mammogram result they said Dr is busy i was so anxious and start to cry i was waiting for few days , then they said you need to make an phone call appointment after few days waiting I made an Appointment to DR read my mammogram result. I do not mind pay for that but the way they handling patient care is very unprofessional.

I was assigned to this medical group and scheduled four months out for a physical. I asked to be…read moreplaced on a cancellation list in hopes of being seen sooner. Nearly three months later, I called to check my position on the cancellation list and to confirm my appointment date so I could complete the required electronic forms (which couldn't be done without that date). I was on hold for over 10 minutes before being disconnected, then waited another 5 minutes when I called back. When I finally reached the new patient intake coordinator, I mentioned that it would have been helpful if the appointment date had been included in the email so I wouldn't need to call to confirm. Instead of addressing the issue, she became defensive, explaining how she was the only person in that role/ department. I told her I understood but felt their processes could improve and lessen the frustration. When I asked where I was on the cancellation list, she responded in a condescending manner, telling me they had many patients and that I wasn't their only one. I explained that I was aware of their multiple locations and providers and that I'd be happy to see any provider, of any gender, if it meant being seen sooner. Despite that, she continued to give reasons why it wasn't possible to move my appointment. I did finally drag out of her that I was third on the list in which I said there was hope. I thanked her and ended the call. To my surprise, she called me back in what felt like a passive-aggressive manner, asking why I had hung up on her. I told her I had thanked her and was finished speaking. She was upset that I didn't say good bye but instead said thank you and hung up. She commented on my tone, and I told her I didn't appreciate her manner toward me and that I was matching her energy at this point. The conversation escalated, and admittedly, I did say the f word once out of frustration because she had called back only to continue the conflict rather than help. She then stated she would be speaking with management to revoke my ability to be seen at their practice. I said I understood and would also like to speak with management. About a week later, I received a letter stating I had been removed as a patient and would need to be reassigned elsewhere. After reading reviews on Yelp and other sites, I noticed a pattern of similar experiences. In the end, they probably did me a favor, but the lack of professionalism, empathy, and accountability from their intake staff was incredibly disappointing and reflects poorly on how this medical group treats patients. I don't generally leave reviews but this was unethical and very disappointing.

State of the art facilities, chemo, radiation and surgical treatments, welcoming and well organized…read moreadministration, knowledgeable and caring doctors; I can't say enough good things about our experience at Ridley-Tree. Cancer sucks, but if you or a loved one has it, you can't do better within 90 miles. We are very lucky to have a facility of this caliber in Santa Barbara.

I am a retired RN, both my children are either RN's or NP's. They work at large hospitals and we…read morehave all been impressed with the care I have received at Ridley Tree. As we have noted, because they are a smaller institution as a patient you don't tend to get "get lost" in the shuffle. On the other hand, we have all noted that unlike some smaller institutions the "don't miss a trick" in the care provided. High marks all around.

The Staff was never good but I loved my Dr so much I let it go. Dr Lawton told me was gonna retire…read morein 3 yrs. However new CEO promoted her assistant to her job. So she's retiring early to go back to Buffalo in Jan to take care of 96 yo mom. I'm going to miss you Dr but no need to go or recommend Westside Neighborhood Clinic Dr Lawton was only reason. In Ca hard find Dr I need pain management eventhough been on same protocol for over 30 yrs. Dr putting 5 star recommendations of me as her patient over 14 yrs. No other Dr will accommodate me like she did. Good luck in Buffalo.

Dr. Lawton and any supporting physician's. God Bless you all. And a special thank you to Dr. Susan…read moreLawton for helping me in a time that was very difficult and when I often found and felt myself very alone with all the complications I had to deal with. She took everything in stride with so much grace and expertise. Thank you, Dr. Lawton and thank you to west side clinics, you have saved me in many ways. sincerely, Regina Moxley

I can't believe the arrogance of the DR. Ebling, his office staff left us waiting at reception…read morewindow for 10 minutes as we were late so the the Dr said we had to reschedule after having traveled 45 minutes to get here . will not return and highly disappointed but if that is the way he discards his patients maybe not the caring physician i want anyway.

I want to say this office is excellent however I simply can not. I'm surprised anyone comes here…read morebut people in pain are often desperate to get out of pain so that could be what keeps them in business. I tried twice with this place to have an injection and whomever schedules these really dropped the ball, as in, never scheduled the injections, nor followed up with me. I took my injection needing body elsewhere and promptly received what I needed to participate in life.